Support Procedures. Customer will use reasonable efforts to fix any Minor Problems without escalation to Google. All Minor and Severe Problems and Consulting Requests must be submitted to Google via the Support Address.
Support Procedures. To be eligible for the Online Technical Support:
Support Procedures a. The support procedures will begin with a formal meeting between the teacher and the principal. During this meeting, the principal will present a plan of support which will convey to the teacher, in writing the specific behaviors that do not meet the Iowa Teaching Standards, actions the teacher should complete for the purpose of improving performance identified as unsatisfactory, a timeline for completion of those actions, and any additional supports the principal or district may provide.
Support Procedures a) The support procedures will begin with a formal meeting between the evaluator and the teacher. During this meeting, the evaluator will convey to the teacher, in writing, the specific behaviors that do not meet the Iowa Teaching Standards and will review documentation supporting this conclusion. The evaluator will present to and discuss with the teacher the support plan which identifies actions for the teacher to complete for the purpose of improving performance identified as unsatisfactory.
Support Procedures o All Problems reported by Powerize Technical Support Personnel to Inktomi must be submitted via web site or email to the Support Address. o If Powerize believes it is reporting a Severe Problem, Powerize will accompany its email request with a page via the Support Pager.
Support Procedures. 2.1. GMACI will designate persons on its technical support staff who will be authorized to contact AmTrust under this Work Statement and will provide AmTrust with the names and phone numbers of authorized persons and their successors (“GMACI Technical Support Contacts”). GMACI will only designate qualified IT personnel as GMACI Technical Support Contacts. GMACI Technical Support Contacts should be knowledgeable about the Software Deliverable and GMACI’s technical environment on which the Software Deliverable is being operated, in order to help resolve the issue being reported. GMACI Technical Support Contact should have baseline information regarding the issue being reported and an ability to assist AmTrust in diagnosis and triaging of the issue.
Support Procedures. A. All Problems reported by AOL Technical Support Personnel to SB must be submitted via web site or email to the Support Address or by calling the hotline telephone support number.
Support Procedures. After assigning a Severity Category to a Defect, in accordance with Section 5(a) of this Exhibit “B”, Ehave will determine the escalation procedure to be followed, in accordance with the following:
Support Procedures. A. Support Procedures.
Support Procedures. (i) All Problems, Severe Problems, and Catastrophic Problems reported by either party must be submitted to the other party, as appropriate, via the technical support telephone number, via email or pager to the contact information set forth in the Support Table, and each such Problem, Severe Problem, and Catastrophic Problem will be given a unique reference number by the receiving party.
