Support and Service. The Provider will deliver ongoing technical support to the schools (on site and remote) for the period of the contract for the Provider’s solution and its integration into the schools' academic program.
Support and Service. The Reseller shall maintain a staff of trained personnel and a stock of technical literature sufficient to provide training, explanations of the Product and use thereof in the Territory and will respond to and complete all service calls from such users in a prompt and professional manner. The Company will provide the Reseller with relevant end user's manual for the Product, embedded with each Product's packet. Reseller shall provide full post-sale services to the end users / customers of the Product within the Territory, as may be required, including, without limitation, sale of components and Personal Ear Clips, replacement of problematic or defective Products and any other service required, for a period being not less than the Warranty Period (as defined below). The provisions of this Section 5.3 shall survive the termination or expiration of this Agreement for any reason whatsoever, such that Reseller's obligations hereunder shall be in full force and effect until the end of the Warranty Period with respect to the last Product sold by Reseller pursuant to this Agreement. [Note: maintenance and replacement of defective Products - TBD]
Support and Service. Geospatial will maintain a staff of trained technicians and a stock of spare parts as supplied by the Company and recommended in the appropriate technical service manual to support the installation, repair and maintenance of the Products. Additionally, technical literature adequate to provide technical support and service to Geospatial’s customers must be maintained. Geospatial will use its best efforts to respond to and complete all service calls from owners of the Products in the Territory in a prompt and workmanlike manner.
Support and Service. As part of this Agreement, CUSTOMER agrees to pay for (and eGenuity agrees to provide) the following support for the Product(s):
Support and Service. (a) TRAVEL RETAILER will timely provide to AIRLEGIT all requested Customer information and itineraries necessary and required to verify and process AIRLEGIT’s Product.
Support and Service. Past performance of a similar nature and the ability of the proposer to provide support during the term of the contract. 20%
Support and Service. Support and other services will be provided only if Lessee adheres to the prescribed service processes. This means that the diagnosis user help desk must be contacted when support and services are required. The instructions of the diagnosis user help desk are binding.
Support and Service. Youth Work Ireland will provide ongoing assistance to the Member Youth Service to support the services provided. This will include comprehensive service desk facilities from each of the departments mentioned in Schedule A.
Support and Service. Affymetrix shall offer Services for purchasers of Affymetrix Instruments supplied under this Agreement on terms of Affymetrix’ standard Affymetrix Instrument Service Agreement attached as Annex 1 hereto (which may be reasonably modified by Affymetrix from time to time) and at Roche’s specified service level (which current service levels are listed on Annex 2 hereto (which may be reasonably modified by Affymetrix from time to time), the “Affymetrix Service Levels”) at the election of Roche. Fees for each Affymetrix Service Level shall be determined from time-to-time by Affymetrix and quoted to the end-user of an Affymetrix Instrument at the time of sale of such product.
Support and Service. SFW shall not be obligated to prepare any bug fixes or other updates to, or any new versions of, the Software. Any such updates or new versions or fixes, if and when provided to SFW, shall be deemed to be part of the Software as defined herein, and shall be governed by all rights and restrictions applicable to the Software hereunder. Software Publisher shall not be obligated to provide any service or support for the Software to SFW or any of its customers. Software Publisher will promptly notify SFW of any bugs or errors in the Software that Software Publisher becomes aware of.
