Common use of Support and Maintenance Services Clause in Contracts

Support and Maintenance Services. The Order Form may specify that Customer is ordering either basic or extended levels of support. Subject to the payment of applicable support fees, Good will support and maintain the Good Platform and the Software pursuant to the Good Support and Maintenance Terms found at xxx.xxxx.xxx/xxxxxxx/xxxxxxxxxxxxxxxxxx. For the avoidance of doubt, if Customer does not order at least basic support and/or is not current on support fee payments, Good has no obligation whatsoever to provide support, maintenance, correct software defects (subject to the Limited Warranty below), or provide future versions or upgrades to the Good Platform or any component of Software. To the extent provided to Customer pursuant to the Support and Maintenance Terms, the term “Software” used herein shall include, after the date of delivery by Good, any upgrades, updates, bug fixes or modified versions, related documentation and backup copies of the Software licensed or provided to Customer by Good directly or indirectly pursuant to the Support and Maintenance Terms.

Support and Maintenance Services. The Order Form may specify that Customer is ordering either basic or extended levels of support. Subject to the payment of applicable support fees, Good will support and maintain the Good Platform and the Software pursuant to the Good Support and Maintenance Terms found at xxx.xxxx.xxx/xxxxxxx/xxxxxxxxxxxxxxxxxx. For the avoidance of doubt, if Customer does not order at least basic support and/or is not current on support fee payments, Good has no obligation whatsoever to provide support, maintenance, correct software defects (subject to the Limited Warranty below), or provide future versions or upgrades to the Good Platform or any component of Software. To the extent provided to Customer pursuant to the Support and Maintenance Terms, the term “Software” used herein shall include, after the date of delivery by Good, any upgrades, updates, bug fixes or modified versions, related documentation and backup copies of the Software licensed or provided to Customer by Good directly or indirectly pursuant to the Support and Maintenance Terms.. H.

Support and Maintenance Services. The Order Form may specify that Customer is ordering either basic or extended levels of support. Subject to the payment of applicable support fees, Good Licensor will support and maintain the Good Platform and the Software pursuant to the Good Support and Maintenance Terms found at xxx.xxxx.xxx/xxxxxxx/xxxxxxxxxxxxxxxxxx. For the avoidance of doubt, if Customer does not order at least basic support and/or is not current on support fee payments, Good Licensor has no obligation whatsoever to provide support, maintenance, correct software defects (subject to the Limited Warranty below), or provide future versions or upgrades to the Good Platform or any component of Software. To the extent provided to Customer pursuant to the Support and Maintenance Terms, the term “Software” used herein shall include, after the date of delivery by GoodLicensor, any upgrades, updates, bug fixes or modified versions, related documentation and backup copies of the Software licensed or provided to Customer by Good Licensor directly or indirectly pursuant to the Support and Maintenance Terms.