Supplier Response. Supplier will provide technical assistance and product support services to Tesla at no additional charge. Supplier agrees to provide an initial response (via telephone or electronically) to any inquiry from Tesla within one (1) business day. If Supplier is requested by Tesla to provide an in-depth failure analysis of Items failures, Supplier agrees to provide timely analysis and feedback to Tesla.
Appears in 9 contracts
Samples: Supply Agreement, Supply Agreement (Tesla Motors Inc), Supply Agreement (Tesla Motors Inc)
Supplier Response. Supplier will provide technical assistance and product support services to Tesla at no additional charge. Supplier agrees to provide an initial response (via telephone or electronically) to any inquiry Inquiry from Tesla within one two (12) business daydays. If Supplier is requested by Tesla to provide an in-depth failure analysis of Items failures, Supplier agrees to provide timely analysis and feedback to Tesla.
Appears in 2 contracts
Samples: Supply Agreement (Tesla Motors Inc), Supply Agreement (Tesla Motors Inc)