Supplier Response. Supplier should supply the following information, to the best of their ability, in order for the Principal Procurement Agency to determine Supplier’s abilities to extend the resulting Master Agreement to Participating Public Agencies through OMNIA Partners.
Supplier Response. Supplier will provide technical assistance and product support services to Tesla at no additional charge. Supplier agrees to provide an initial response (via telephone or electronically) to any inquiry from Tesla within one (1) business day. If Supplier is requested by Tesla to provide an in-depth failure analysis of Items failures, Supplier agrees to provide timely analysis and feedback to Tesla.
Supplier Response. Supplier and Kraft shall meet promptly upon the completion of an audit conducted pursuant to this Section 9.10 (i.e., an exit interview) and/or issuance of an interim or final report to Supplier and Kraft following such an audit. Supplier will respond to each exit interview and/or audit report in writing within 30 days, unless a shorter response time is specified in such report. Supplier and Kraft shall develop and agree upon an action plan to promptly address and resolve any deficiencies, concerns and/or recommendations identified in such exit interview and/or audit report and Supplier, at its own expense, shall undertake remedial action in accordance with such action plan and the dates specified therein to the extent necessary to comply with Supplier’s obligations under this Agreement.
Supplier Response. Supplier shall maintain a twenty-four (24) hours a day, seven (7) days a week point-of-contact for Customer to report to Supplier system troubles. Supplier NOC contact information is or . Supplier shall provide an explicitly named list, including direct contact information, of operations management contacts for purposes of trouble resolution escalations.
Supplier Response. Supplier and ABM shall meet to review each audit report prepared in connection with this Section 9.10 promptly after the issuance thereof. Supplier will respond to each audit report in writing within thirty (30) days from receipt of such report, unless a shorter response time is reasonable under the circumstances. Supplier and ABM shall develop and agree upon an action plan to promptly address and resolve any deficiencies, concerns and/or recommendations in such audit report and Supplier, at its own expense, shall undertake remedial action in accordance with such action plan and the dates specified therein.
Supplier Response. Supplier will provide technical [* *] support services to Applied, seven (7) days a week, 24 hours a day, at no additional charge. Supplier agrees to provide an initial response (via telephone or electronically) to any inquiry from Applied within [* *]. If Supplier is requested by Applied to provide an in-depth failure analysis of Item failures occurring at an Applied facility or customer location, Supplier agrees to provide timely analysis and feedback to Applied.
Supplier Response. Suppliers - use this section to provide any details that may be relevant in the fulfilment of the Customer Order Commercially Sensitive information Any information that the Supplier considers sensitive for the duration of an awarded Call Off Contract Click here to enter text. Total contract value Please provide the total contract value (for the Call Off Initial Period) as detailed in your response to the Customer’s statement of requirements. If a Direct Award, please refer to the Price Card as attached to the Supplier’s Catalogue Service Offer. Click here to enter text.
Supplier Response. The Supplier shall respond to an incident notification from the Client, which shall contain the information pursuant to Clauses 5.1 to 5.3, in accordance with the following table by commencing with the analysis of the incident and sending the Client an initial appraisal of the reported incident. To the extent possible and reasonable, the Supplier shall begin the incident resolution process at this juncture. The period of time within which the analysis of the incident must commence and an initial appraisal of the reported incident must be sent to the Client shall begin with the proper submission of an incident notification pursuant to Clause 5 and Clause 5.1 or 5.2 or 5.3 provided the report is submitted during Support Hours ("Response Time"). The determination of the relevant Response Time does not give rise to a claim on the part of the Client to the resolution of the incident within a specific period of time. Incident category Response time High 1 hour Medium 4 hours Low 24 hours
Supplier Response. Cardinal Tracking certifies that we shall honor the provisions of our proposal and warrant that the proposal shall reman valid during the entire solicitation and award process.
Supplier Response. Suppliers Nationwide Distribution Plan - Cardinal uses the internet to distribute its software and most of its services to North America and also U.S. Territories and Outlying Areas. This includes both self-hosted and hosted solutions via login encrypted login. Hardware is either direct-shipped from Cardinal's warehouse in Lewisville, Texas (Suburban Dallas) or drop-shipped from its suppliers directly to the customer. In some instances more general hardware and software (such as cables, batteries) would be drop-shipped from common IT distributors and resellers.
