Subscriber Rights and Consumer Protection. Section 13.1---TELEPHONE ACCESS
Subscriber Rights and Consumer Protection. Section 12.1---CHATHAM CUSTOMER SERVICE OFFICE
Subscriber Rights and Consumer Protection. Section 12.1---XXXX PAYMENT AND EQUIPMENT RETURN/EXCHANGE -Middleton Cable Television Renewal License- LOCATION
Subscriber Rights and Consumer Protection. Section 12.1---XXXX PAYMENT OFFICE: EQUIPMENT PICK-UP The Licensee shall have a location reasonably convenient to the Town, but in no case further than five (5) miles from the Natick Town Hall, that will be open during Normal Business Hours and accessible to Subscribers to make xxxx payments. For Subscriber equipment pick-up, the Licensee shall provide for one or more of the following methods: (i) having the Licensee’s representative(s) visit the Subscriber’s premises to pick-up or exchange Subscriber equipment,
Subscriber Rights and Consumer Protection. 12.1 Customer Service Office… 54 12.2 Telephone Access 54
Subscriber Rights and Consumer Protection. 12.1 Customer Service Office… 54 12.2 Telephone Access 54 12.3 Answering Service… 55 12.4 Installation Visits and Service Calls - Response Time 55 12.5 FCC Customer Service Obligations 56 12.6 Business Practice Standards 56 12.7 Complaint Resolution Procedures 57 12.8 Remote Control Devices 58 12.9 Loss of Service-Signal Quality 58 12.10 Employee Identification Cards 58 12.11 Protection of Subscriber Privacy 58 12.12 Privacy Written Notice… 59 12.13 Monitoring 59 12.14 Distribution of Subscriber Information 59 12.15 Information with Respect to Viewing Habits and Subscription Decisions 60 12.16 Subscribers’ Right to Inspect and Verify Information 60 12.17 Privacy Standards Review 61
Subscriber Rights and Consumer Protection. CONTRACTOR will afford consumers with the subscriber rights and consumer protection provisions identified within CONTRACTOR’S RFP Response, including all such provisions within § 5.5.4, § 5.18, Exhibit E (Welcome Guide), Exhibit F (Residential Rates), Exhibit G (Lifeline Filing), Exhibit H (Application for Services), Exhibit I (Business Rates), and Exhibit L (“Extension Agreement”). In addition, no later than 60 days before providing any Broadband Services or Optional Services over any Project Facilities, CONTRACTOR will post on its website, and follow, a privacy policy that discloses its privacy and security practices and reasonably assures customers that CONTRACTOR will use consumer data reasonably and compliance with all applicable laws.
Subscriber Rights and Consumer Protection. Section 12.1---CUSTOMER SERVICE OFFICE From the effective date of this renewal license though October 26, 2019, the Licensee shall continue to operate a customer service office in the town of Foxboro,MA or in a municipality contiguous to the town of Foxboro,MA, for the purpose of, among other things, the payment of bills and the return and/or exchange of Subscriber equipment. Said customer service office shall be open for walk-in business during Normal Business Hours.
Subscriber Rights and Consumer Protection. SECTION 5.1 - INSTALLATION VISITS - SERVICE CALLS- RESPONSE TIME
Subscriber Rights and Consumer Protection
