Subscriber Complaints. In the event a subscriber does not obtain a satisfactory response or resolution to his or her request for service or an adjustment within a reasonable time, he or she may advise the Xxxxx County Commissioner’s Office in writing of this dissatisfaction and the Xxxxx County Commissioners or any one of them or their designated staff member shall have an obligation to investigate the matter, keep records with respect to all such complaints for the remaining term of the Grant of Franchise and Contract or three (3) years, whichever is more, and if possible, bring such complaints to a satisfactory resolution. 12-2-14 Chapter 14: Records and Reports 14-2-14-1 Copies Of Petitions and Reports Copies of petitions, reports, applications and other documents filed by the Company with any Federal or State agencies shall be furnished upon request to the Xxxxx County Commissioners
Subscriber Complaints. Recording Subscriber complaints must be as follows:
Subscriber Complaints. In the event a subscriber does not obtain a satisfactory response or resolution to his or her request for service or an adjustment within a reasonable time, he or she may advise the Allen County Commissioner’s Office in writing of this dissatisfaction and the Allen County Commissioners or any one of them or their designated staff member shall have an obligation to investigate the matter, keep records with respect to all such complaints for the remaining term of the Grant of Franchise and Contract or three (3) years, whichever is more, and if possible, bring such complaints to a satisfactory resolution. 14-3-14 Chapter 14: Records and Reports 14-3-14-1 Copies of Petitions and Reports Copies of petitions, reports, applications and other documents filed by the Company with any Federal or State agencies shall be furnished upon request to the Allen County Commissioners.
Subscriber Complaints. A. Dispute Resolution The Company shall establish a procedure for resolution of Complaints by Subscribers. Said procedure shall at a minimum include the provisions of 30-A M.R.S.A. §3010.
Subscriber Complaints. In the event a subscriber does not obtain a satisfactory response or resolution to his request for service or an adjustment within a reasonable period of time, he may advise the matter, keep records with respect to all such complaints for the remaining life of the franchise or three (3) years, whichever is more, and if possible, bring such complaints to a satisfactory resolution. 14-6-13-5 Interruption of Service The Company shall interrupt system service after 7:00 A.M. and before 1: A.M. only with good cause and for the shortest time possible and except in emergency situations, only after publishing notice of service interruption at least twenty-four (24) hours in advance. Service may be interrupted between 1:00 A.M. and 7:00 A.M. for routine testing, maintenance and repair, without notification, for not more than two (2) nights in any week. 14-6-14 Chapter 14: Records and Reports 14-6-14-1 Copies of Petitions and Reports Copies of petitions, reports, applications and other documents filed by the Company with Federal or State agencies having appropriate jurisdiction in matters affecting cable television system operation shall be simultaneously furnished to the County Commissioners.
Subscriber Complaints. Licensee shall keep all written Subscriber complaints it receives on file in its business office for a minimum of one (1) year after receipt. Subject to subscriber privacy provisions in 47 U.S.C. § 551, the Issuing Authority or his designee shall have the right to examine, review and copy said complaints at his own expense, during Licensee's business hours upon reasonable notice.
Subscriber Complaints. Upon receipt of notice in writing or by computer or other electronic transmission from STC of the name and address of a subscriber and the subject matter of the subscriber complaint, CTC shall take substantially similar measures to resolve the complaint as it takes to resolve similar complaints related to the delivery of non-CTC publications distributed by CTC or its affiliates. CTC shall communicate the resolution of all Hot Complaints to STC within twenty-four (24) hours following such resolution.
Subscriber Complaints. Pursuant to the Ordinance, Franchisee shall promptly respond to and resolve all subscriber complaints. However, nothing herein shall require Franchisee to maintain or repair any equipment not provided by it.
Subscriber Complaints
