Software Support and Maintenance Services. During the continuance of this Agreement we shall provide such of the following Services (the “Services”) during Support Hours as are specified in the Software Support Contract.
Software Support and Maintenance Services. 3.5.1 Netcall will provide the software support and maintenance services (if any) set out in the Order Form (“Support and Maintenance Services”).
Software Support and Maintenance Services. If you have purchased Software support pursuant to a Xxxxx Computing License Agreement, Xxxxx Computing shall provide development support and maintenance services to you solely as set forth in the applicable Xxxxx Computing License Agreement.
Software Support and Maintenance Services. The Proposer must provide support services and maintenance, to include, but not limited to: • Full-service support for software planning, design, configuration, and upgrades, • Solution availability on a 99.999% basis, • New Releases/Version, • Incident Tracking System and “bug” fixes. Fix must be complete and a summary of repaired program “bugs” must be available within 48 hours of when the “bug” is first reported. Contractor shall provide the services listed above to capture, track, and maintain insurance data. It will also have established business rules, processes, workflows, and reporting functionalities (additional detailed requirements are provided in: Appendix F – Insurance Compliance SaaS Requirements.
Software Support and Maintenance Services. The Software Support and Maintenance Services comprise and are limited to the following:
Software Support and Maintenance Services. For as long as Supplier offers support and/or maintenance services for the Software or similar software to any of its customers, Customer shall, at Customer's option and expense, be entitled to receive such Services. Customer may request Support and Maintenance Services in accordance with the applicable schedule(s).
Software Support and Maintenance Services. No Software Support and Maintenance Services are contemplated on the part of Licensor to Licensee within this Agreement. Licensee shall provide any such services that become necessary or desirable to Licensee's client(s) who may use the Licensed Software modified by Licensee.
Software Support and Maintenance Services. Licensee acknowledges that Thermon is not obligated to provide any support or maintenance services under this Agreement. In the event Licensee wishes to receive Software support and/or maintenance services, Licensee and Thermon shall negotiate in good faith to agree upon a separate services agreement and/or statement of work setting forth the scope, fees, expenses and other terms and conditions of the services to be provided by Thermon thereunder.
Software Support and Maintenance Services
