Software Support. During the Term, Seller shall use commercially reasonable efforts to provide all Software updates and qualified Software upgrades in accordance with the terms of the Service Contract as such materials become commercially available for distribution. Purchaser’s use of all Software, updates, and upgrades of Software shall be subject to this Agreement, the Original Terms, and the applicable XXXX.
Software Support. 5.1. Nexus will provide Support only for Incidents reproducible in the current Major Release or Minor Release. For a period of 12 months after making available the current Major or Minor Release, the previous most recent Major or Minor Release will be supported too.
Software Support. Subject to the payment of the Support Services Fees or additional license fees set forth in this Exhibit A, LogRhythm shall provide:
Software Support. Section 1 Support Definitions
Software Support. Contractor understands and agrees that, during the Transition Period, the JBE will be entitled to receive continuing Maintenance and Support Services from Contractor for the Licensed Software, in accordance with the provisions of Exhibit 7 (Maintenance and Support Services).
Software Support. Unless otherwise specified in the applicable Software terms, if You have purchased support for the Software, We will provide the following for a period of one
Software Support. Support Services include:
Software Support. PFPC shall provide the following Software support services (“Software Support”):
Software Support. IQ Retail will use all reasonable endeavours to respond to any request for support in connection with the Software by the Customer within 48 hours of receiving notification of such request from the Customer. Error correction is provided on a reasonable effort basis, and IQ Retail does not guarantee correction of any error within any given timeframe. The Customer shall endeavour to provide written notification and appropriate examples supporting any error found. If major errors are found in the Software and brought to the attention of IQ Retail by the Customer in writing, then IQ Retail will supply any correction of same by restoring data from the Customer’s last backup, which has been performed on an approved backup solution.
Software Support. 5.1 In respect of the Software specified in the Order Agreement the Company will provide Software Support in accordance with the terms of this SSA.
