Significant Business Impact Sample Clauses

Significant Business Impact. The availability of the Program, or parts thereof, is severely restricted and materially impacting the Customer’s use of the Program. Examples are the Search Page does not provide results, the Start Page is not accessible, alerts are not being sent out, or there is no new content. No workaround is available, and operation can continue in a restricted fashion only.
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Significant Business Impact. The basic functions of the software are not available and/or severely impaired. The impairment causes malfunctions and/or restricted application on clients’ systems.
Significant Business Impact. Major – Functionality Impaired. Used to denote problems that have a significant impact on Customer’s ability to conduct part of its business, but does not impair mission-critical business functions.
Significant Business Impact. The impact of the reported deficiency is such that important features of the Software are not working properly while other areas of the Software are not impacted, and such deficiency has created a significant, negative impact on the Customer's productivity or service level. Kana will commence work on resolving the deficiency within two (2) hours of notification and will engage staff during business hours until an acceptable resolution is achieved. SEVERITY 3 SOME BUSINESS IMPACT The impact of the reported deficiency is such that important features of the Software are unavailable, but an alternative solution is available or non-essential features of the Software are unavailable with no alternative solution. The customer impact, regardless of product usage, is minimal loss of operational functionality or implementation resources. Kana will commence work on resolving the deficiency within one (1) business day of notification and will engage staff during business hours until an acceptable resolution is achieved. SEVERITY 4 MINIMAL BUSINESS IMPACT The impact of the reported deficiency is such that Customer submits a Software information request, software enhancement or documentation clarification which has no operational impact. The implementation or use of the Software by the Customer is continuing and there is no negative impact on productivity. Kana will provide an initial response regarding the request within one (1) business day. With respect to severity one (1) reported deficiencies, Kana may, with the concurrence of the Customer, elect to send senior support or development staff to the Customer location to accelerate problem resolution. Kana will be responsible for the costs associated with this escalated problem resolution if the problem is determined to be related to supported Software. Kana may, in its sole discretion, offer 24x7 Premium Support for any Software to Customer. In the event that Customer elects to purchase such Premium Support for any Software, Customer shall be entitled to receive telephone support for Severity 1 (Critical Business Impact) problems for such Software 24 hours per day, 365 days per year.
Significant Business Impact. Important features of the Software are not working properly and there are no acceptable, alternative solutions. While other areas of the Software are not impacted, the reported deficiency has created a significant, negative impact on the CLIENT's productivity or service level. SRC will commence work on resolving the deficiency within four (4) hours of notification and will engage staff during business hours until an acceptable resolution is achieved. SEVERITY 3 SOME BUSINESS IMPACT Important features of the Software are unavailable, but an alternative solution is available or non-essential features of the Software are unavailable with no alternative solution. The CLIENT impact, regardless of product usage, is minimal loss of operational functionality or implementation resources. SRC will commence work on resolving the deficiency within one (1) business day of notification and will engage staff during business hours until an acceptable resolution is achieved. SEVERITY 4 MINIMAL BUSINESS IMPACT CLIENT submits a Software information request, software enhancement or documentation clarification which has no operational impact. The implementation or use of the Software by the CLIENT is continuing and there is no negative impact on productivity. SRC will provide an initial response regarding the request within one (1) business week. The Registration Gateway system uses HTML5 and is supported for the following software environments: Server OS and Software Version Windows Server 2008 R2, 2012 R2 Apache x64 2.4.x Tomcat x64 7.x XxXXX x00 5.6.x Workstation OS & Browsers Version Windows 7, 8.1, 10 Mac OS Chrome 10.9 - 10.12 Current Version IE 9,10,11 (Compatibility view must be enabled) Firefox Current Version Chrome Current Version Edge Current Version Workstation Peripherals Version Scanner driver/OneTouch 4.x Scriptel Signature Pad ST1501 (Requires firmware v3.0. Below is a list of Registration Gateway peripherals for budgeting and planning purposes. Each Registration Station at minimum requires items 1 and 2. Firm prices can be provided prior to contracting or the specifications for the exact model of supported peripherals can be provided to the District and acquired from the Districts preferred source. Registration Station Hardware Estimated Price
Significant Business Impact. High-impact business condition impacting a material function of the Licensed Service for which there is no initially available workaround. The Licensed Service may operate but is significantly restricted. Within eight (8) hours after WCG’s receipt of request for technical support. Severity Level 3
Significant Business Impact. Important product features are unavailable with no acceptable workaround. Customer's implementation or production use in a primary business service, major applications or mission critical systems are functioning with limited capabilities or are unstable with periodic interruptions. The software may be operating but is severely restricted. Severity Level 2 problems could have the following characteristics: Product error or failure forcing a restart or recovery Severely degraded performance Functionality unavailable but the system is able to operate in a restricted fashion. Within 4 Business Hours
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Significant Business Impact. Important features of the Software are not working properly and there are no acceptable, alternative solutions. While other areas of the Software are not impacted, the reported deficiency has created a significant, negative impact on the Customer's productivity or service level. Organizersoft will commence work on resolving the deficiency within two (4) hours of notification and will engage staff during business hours until an acceptable resolution is achieved. SEVERITY 3 SOME BUSINESS IMPACT Important features of the Software are unavailable, but an alternative solution is available or non-essential features of the Software are unavailable with no alternative solution. The customer impact, regardless of product usage, is minimal loss of operational functionality or implementation resources. Organizersoft will commence work on resolving the deficiency within one (1) business day of notification and will engage staff during business hours until an acceptable resolution is achieved. SEVERITY 4 MINIMAL BUSINESS IMPACT Customer submits a Software information request, software enhancement or documentation clarification which has no or very minor operational impact. The implementation or use of the Software by the Customer is continuing and there is no negative impact on productivity. Organizersoft will provide an initial response regarding the request within one (1) business week. This agreement is not intended as a consulting agreement for customer services.
Significant Business Impact. Important features of the Supported Programs are unavailable with no acceptable workaround. The implementation or production use of the Supported Programs is continuing but not stopped. However, there is a serious impact on the Customer's productivity and/or service levels. Sagent will begin work on the error within two hours of notification and will engage development staff until an acceptable work around is achieved.

Related to Significant Business Impact

  • Business Information All Business Information shall be owned jointly by the Members as their Ownership Interests are determined pursuant to this Agreement. Both before and after the termination of the Company, all Business Information may be used by either Member for any purpose, whether or not competitive with the Business, without consulting with, or obligation to, the other Member. Except as provided in Sections 13.3 and 13.4, or with the prior written consent of the other Member, each Member shall keep confidential and not disclose to any third party or the public any portion of the Business Information that constitutes Confidential Information.

  • Outside Businesses Subject to the provisions of Section 6.3, any Covered Person, the Sponsor, the Delaware Trustee and the Property Trustee may engage in or possess an interest in other business ventures of any nature or description, independently or with others, similar or dissimilar to the activities of the Trust, and the Trust and the Holders of Securities shall have no rights by virtue of this Trust Agreement in and to such independent ventures or the income or profits derived therefrom, and the pursuit of any such venture, even if competitive with the activities of the Trust, shall not be deemed wrongful or improper. No Covered Person, the Sponsor, the Delaware Trustee or the Property Trustee shall be obligated to present any particular investment or other opportunity to the Trust even if such opportunity is of a character that, if presented to the Trust, could be taken by the Trust, and any Covered Person, the Sponsor, the Delaware Trustee and the Property Trustee shall have the right to take for its own account (individually or as a partner or fiduciary) or to recommend to others any such particular investment or other opportunity. Any Covered Person, the Delaware Trustee and the Property Trustee may engage or be interested in any financial or other transaction with the Sponsor or any Affiliate of the Sponsor, or may act as depositary for, trustee or agent for, or act on any committee or body of holders of, securities or other obligations of the Sponsor or its Affiliates.

  • Financial and Business Information The Company shall deliver to each holder of Notes that is an Institutional Investor:

  • Confidential Business Information CARB may have based this penalty in part on confidential business information provided by Xxxxx or confidential settlement communications.

  • Proprietary Information and Developments 9.1 The Consultant will not at any time, whether during or after the termination of this Agreement for any reason, reveal to any person or entity any of the trade secrets or confidential information concerning the organization, business or finances of the Company or of any third party which the Company is under an obligation to keep confidential, except as may be required in the ordinary course of performing the Consultant Services to the Company, and the Consultant shall keep secret such trade secrets and confidential information and shall not use or attempt to use any such secrets or information in any manner which is designed to injure or cause loss to the Company. Trade secrets or confidential information shall include, but not be limited to, the Company's financial statements and projections, expansion proposals, property acquisition opportunities and business relationships with banks, lenders and other parties not otherwise publicly available.

  • Material Change in Business Seller shall not make any material change in the nature of its business as carried on at the date hereof.

  • Existence; Businesses and Properties (a) Do or cause to be done all things necessary to preserve, renew and keep in full force and effect its legal existence, except as otherwise expressly permitted under Section 6.05.

  • Existence; Business and Properties (a) Do or cause to be done all things necessary to preserve, renew and keep in full force and effect its legal existence, except, in the case of a Subsidiary of the Borrower, where the failure to do so would not reasonably be expected to have a Material Adverse Effect, and except as otherwise permitted under Section 6.05, and except for the liquidation or dissolution of Subsidiaries if the assets of such Subsidiaries to the extent they exceed estimated liabilities are acquired by the Borrower or a Wholly Owned Subsidiary of the Borrower in such liquidation or dissolution; provided, that Subsidiary Loan Parties may not be liquidated into Subsidiaries that are not Loan Parties and Domestic Subsidiaries may not be liquidated into Foreign Subsidiaries (except in each case as permitted under Section 6.05).

  • Insignificant Changes No adjustment in the Purchase Price shall be required unless such adjustment would require an increase or decrease of at least 1% in the Purchase Price. Any adjustments which by reason of this Section 11.5 are not required to be made shall be carried forward and taken into account in any subsequent adjustment. All calculations under this Section 11 shall be made to the nearest cent or to the nearest one-hundred thousandth of a Preferred Share or the nearest one-hundredth of a Common Share or other share or security, as the case may be.

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