Common use of Service Requests Clause in Contracts

Service Requests. All support tickets arrive into the support queue with status New. They are then to be triaged during the Service Scope hours at the discretion of the next available Support Analyst.

Service Requests. All support tickets Support Tickets arrive into the support queue with status New. They are then to be triaged during the Service Scope hours at the discretion of the next available Support AnalystConsultant.