Common use of Service Requests Clause in Contracts

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-related incidents and/or requests submitted by the Customer within the following time frames: • 24 hours (during business hours) for issues classified as High Priority. • Within 72 hours for other issues.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents and/or requests submitted by the Customer within the following time frames: • 24 0-2 hours (during business hours) for issues classified as High Prioritypriority. • Within 72 8 hours for other issuesissues classified as Medium priority. • Within 2 working days for issues classified as Low priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents and/or requests submitted by the Customer within the following time frames: • 24 ● 48 hours (during business hours) for issues classified as High Prioritypriority. • ● Within 72 hours 5 working days for other issues.issues classified as Medium priority. Xxxxx, 00000 Xxxx, Xxxxxx

Service Requests. In support of services outlined in this Agreement, the Company/Service Provider will respond to service-service related incidents and/or requests submitted by the Customer Client within the following time frames: • 24 0-8 hours (during business hours) for issues classified as High Prioritypriority. • Within 72 48 hours for other issuesissues classified as Medium priority. • Within 5 working days for issues classified as Low priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents and/or requests submitted by the Customer within the following time framestimeframes: • 24  0-8 hours (during business hours) for issues classified as High Prioritypriority. •  Within 72 hours 2 business days for other issuesissues classified as Medium priority.  Within 5 business days for issues classified as Low priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-related incidents and/or requests submitted by the Customer within the following time frames: • 24  0-4 hours (during business hours) for issues classified as High Prioritypriority. •  Within 72 hours 1 working day for other issuesissues classified as Medium priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents and/or requests submitted by the Customer within the following time frames: • 24 0-8 hours (during business hours) for issues classified as High Prioritypriority. • Within 72 48 hours for other issuesissues classified as Medium priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents and/or requests submitted by the Customer via reply email within the following time frames: • 24 hours (during business hours) Within 1 working day for issues classified as High Prioritypriority. • Within 72 hours 3 working days for other issuesissues classified as Medium priority. • Within 5 working days for issues classified as Low priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents and/or requests submitted by the Customer within the following time frames: • 24 0-4 hours (during business hours) for issues classified as High Prioritypriority. • Within 72 24 hours for other issuesissues classified as Medium priority. Within 48 hours for issues classified as Low priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents incidents, complaints and/or requests submitted by the Customer within the following time frames: • 24 □ 0-8 hours (during business hours) for issues classified as High Prioritypriority. • □ Within 72 48 hours for other issuesissues classified as Medium priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents and/or requests submitted by the Customer within the following time frames: • 24 0-8 hours (during business hours) for issues classified as High Prioritypriority. • Within 72 48 hours for other issuesissues classified as Medium priority. • Within 5 working days for issues classified as Low priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-related incidents and/or requests submitted by the Customer within the following time frames: • 24 o 0-8 hours (during business hours) for issues classified as High Prioritypriority. • o Within 72 48 hours for other issuesissues classified as Medium priority. o Within 5 working days for issues classified as Low priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents and/or requests submitted by the Customer within the following time frames: • 24 0-8 hours (during business hours) for issues classified as High Prioritypriority. • Within 72 48 hours for other issuesissues classified as Medium priority (Default). • Within 5 working days (120 hours) for issues classified as Low priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents and/or requests submitted by the Customer Client within the following time frames: • 24 0-8 hours (during business hours) for issues classified as High Prioritypriority. • Within 72 48 hours for other issuesissues classified as Medium priority. • Within 5 working days for issues classified as Low priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents and/or requests submitted by the Customer within the following time frames: • 24 0-3 hours (during business hours) for issues classified as High Prioritypriority. • Within 72 24 hours for other issuesissues classified as Medium priority. • Within 3 working days for issues classified as Low priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-service related incidents and/or requests submitted by the Customer within the following time frames: • 24  0-8 hours (during business hours) for issues classified as High Prioritypriority. •  Within 72 48 hours for other issuesissues classified as Medium priority.  Within 5 working days for issues classified as Low priority.

Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service-related incidents and/or requests submitted by the Customer within the following time frames: • 24 0-8 hours (during business hours) for issues classified as High Prioritypriority. • Within 72 48 hours for other issuesissues classified as Medium priority. Within 5 working days for issues classified as Low priority.