Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Meeting response times associated with service related incidents. • Appropriate notification to Customer for all scheduled maintenance.
Appears in 6 contracts
Samples: Software Subscription Agreement Terms and Conditions, assets.applytosupply.digitalmarketplace.service.gov.uk, assets.applytosupply.digitalmarketplace.service.gov.uk
Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Meeting response times associated with service related incidents. • Appropriate notification to Customer for all scheduled maintenance.:
Appears in 3 contracts
Samples: Terms of Service, Pr Service Level Agreement, Pr Service Level Agreement
Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Services listed under Section 5.1. • Meeting response times associated with service related incidentsrequired timescales. • Appropriate notification to Customer for of any issues. • The Provider will also carry out all scheduled maintenanceassociated and appropriate tasks necessary to perform these activities consistent with best practice.
Appears in 2 contracts
Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Meeting response times associated with service service-related incidents. • Appropriate notification to Customer for all scheduled maintenance.
Appears in 2 contracts
Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Meeting response times associated with service related incidents. • Appropriate notification to Customer for all scheduled maintenanceservice requests.
Appears in 1 contract
Samples: Service Level Agreement
Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Services listed under Section 5.1. Meeting response times associated with service related incidentsrequired timescales. • Appropriate notification to Customer for of any issues. The Provider will also carry out all scheduled maintenanceassociated and appropriate tasks necessary to perform these activities consistent with best practice.
Appears in 1 contract
Samples: Service Level Agreement
Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Meeting response times associated with service related incidents. • Appropriate notification to Customer for all scheduled maintenance.
Appears in 1 contract
Samples: Level Agreement
Service Provider Requirements. The Service Provider responsibilities Providers Responsibilities and/or requirements in support of this Agreement include: agreement include • Meeting outlined response times associated with service related incidents. incidents • Appropriate notification to Customer customer for all scheduled maintenance.
Appears in 1 contract
Samples: Service Level Agreement
Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Meeting Meet Level of Service response times associated with service related incidentsrequests. • Appropriate Provide appropriate notification to Customer for all scheduled maintenancemaintenance requirements.
Appears in 1 contract
Samples: Service Level Agreement
Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Meeting response times associated with service related incidents. • Appropriate notification to Customer for all scheduled maintenance.
Appears in 1 contract
Samples: Service Level Agreement
Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Services listed under Section 5.1. • Meeting response times associated with service related incidentsrequired timescales. • Appropriate notification to Customer for of any issues. • The Provider will also carry out all scheduled maintenanceassociated and appropriate tasks necessary to perform these activities consistent with best practice.
Appears in 1 contract
Samples: Service Level Agreement
Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Meeting response times associated with service related incidents● Ensuring the product is available, accessible, and functioning for the Customer. • ● Appropriate notification to Customer for all scheduled maintenance. ● Providing support to the Customer in relation to the product.
Appears in 1 contract
Samples: Service Level Agreement