Service Provider Requirements. Service Provider responsibilities and/or requirements in support of this Agreement include: • Meeting response times associated with service related incidents. • Appropriate notification to Customer for all scheduled maintenance.
Service Provider Requirements. Without limiting the foregoing, Broker shall, as part of its security program, perform appropriate actions, including, but not limited to, overseeing its service providers, by:
Service Provider Requirements. 5.1 Service Provider responsibilities and requirements in support of this Agreement include: • Meeting response times associated with service-related incidents. • Appropriate notification to Customer for all scheduled maintenance. • Any changes to services will be communicated and documented to all stakeholders.
Service Provider Requirements. Customer discloses Personal Data to Terryberry solely for: (i) a valid business purpose; and (ii) Terryberry to perform the Services. Terryberry is prohibited from: (i) selling Customer’s personal data; (ii) collecting, retaining, using, or disclosing Customer’s personal data for any purpose other than providing the Services to Customer; and (iii) collecting, retaining, using, or disclosing Customer’s personal data outside of thedirect business relationship between Terryberry and Customer; and (iv) combining Customer’s personal data with personal data that Terryberry obtains from other sources. Terryberry certifies that itunderstands the prohibitions outlined in this Section 6.6 and will comply with them. Customer understands and agrees that Terryberry may use subprocessors to provide the Services and process personal data on Customer’s behalf in accordance with Section 7 below. The parties agree that any monetary consideration provided by Customer to Terryberry is provided for the provision of the Services and not for the provision of personal data.
Service Provider Requirements. The District expects Service Providers to make themselves thoroughly familiar with any rules or regulations regarding the E-rate program.
Service Provider Requirements. ■ Studentnet responsibilities and/or requirements in support of this Agreement include: • Meeting response times associated with service related incidents, namely: ◦ Cloudwork services are to be continuously available 24 hours a day, 365 days a year, with no 30 day period to experience any more than 2 unscheduled outages greater than 2 hours in duration. ◦ 5 working day prior notification to School for all scheduled maintenance. • Promptly provide School with the following information in relation to any new version or new release of the Software: ◦ the nature of the improvements and/or corrections contained in the new version or release; ◦ any adverse effects that the new version/release may be expected to have including not limited to, any expected degree relation and reliability, performance or functionality; and ◦ sufficient information to enable School to determine whether the new version/release will suit School's requirements and comply with its specifications; provided that School shall be under no obligation to accept any new version or release in order to continue receiving the Services unless such new releases or versions are offered at no charge and they do not materially affect the provision of the Services.
Service Provider Requirements. Enter a Low-Low Change Management Ticket; meaning this type of work is preapproved Install Hardware: Assemble hardware to specs, validate hardware powers on without error Verify hardware configuration Test connectivity of new hardware Update the Site Documentation (VISIO) with all new hardware. Meet response times associated with the priority of the assigned Service Request Train staff on Appropriate Service Support Tools Update remote site database if it applies Update Solarwinds with new node information if applicable URGENCY When a task is assigned, it is given one of the following Urgency designations. Critical vs. Standard most generally is determined by the effect of the issue on patient care.
Service Provider Requirements. The Applicant expects Service Providers to make themselves thoroughly familiar with any rules or regulations regarding the E-rate program. Service Providers are required to be in full compliance with all current requirements and future requirements issued by the SLD throughout the contractual period of any contract entered into as a result of this IFB. Service Providers are responsible for providing a valid SPIN (Service Provider Identification Number or Form 498 ID) at the time the bid is submitted. More information about obtaining a SPIN/Form 498 ID may be found at this website: xxxx://xxx.xxxx.xxx/sl/service-providers/step01/default.aspx Service Providers are responsible for providing a valid Federal Communications Commission (FCC) Registration Number (FCC RN) at the time the bid is submitted. More information about obtaining an FCC RN may be found at this website: xxxxx://xxxxxxxxx.xxx.xxx/coresWeb/xxxxxxXxxx.xx Service Providers are responsible for providing evidence of FCC Green Light Status at the time the bid is submitted. Any potential bidder found to be in Red Light Status will be disqualified from participation in the bidding process and will be considered non- responsive. More information about FCC Red and Green Light Status may be found at this website: xxxx://xxx.xxx.xxx/debt_collection/welcome.html Prices will not increase for the duration of the associated E-rate Funding Year(s) or until all work associated with the project is complete (including any contractual and USAC approved extensions). It is also expected that should pricing for contracted services drop during the term of the contract, the Applicant will realize those cost savings. Goods and services provided shall be clearly designated as “E-rate Eligible”. Non-eligible goods and services shall be clearly called out as 100% non-eligible or shall be “cost allocated” to show the percentage of eligible costs per SLD guidelines. In the event of questions during an E-rate pre-commitment review, post-commitment review and/or audit inquiry, the awarded Service Provider is expected to reply within 3 days to questions associated with its proposal. Services providers must comply with the FCC rules for Lowest Corresponding Price ("LCP"). Further details on LCP may be obtained at USAC's website: xxxx://xxx.xxxx.xxx/sl/service-providers/step02/lowest-corresponding-price.aspx. To the extent that USAC or the FCC finds a violation of LCP and, therefore, makes any type of adjustment to the E-rate Fu...
Service Provider Requirements. Supplier’s responsibilities and/or requirements in connection with support services provided under this Agreement include: • Meeting response times associated with service related incidents as set forth in this Agreement. • Training required staff on appropriate service support tools. • Maintaining current and valid licenses for any software tools used in the provisions of support services to Customer under this Agreement. • Logging all resource hours associated with services provided for review by Customer. • Appropriate notification to Customer for all scheduled maintenance and any downtime associated with scheduled maintenance; scheduled maintenance to be conducted outside of Customer’s normal business hours to the extent possible. • Facilitation of all service support activities involving incident, problem, change, and release and configuration management.
Service Provider Requirements. Service Provider responsibilities in support of this Agreement include: To provide an appropriately qualified and skilled individual to provide the services outlined above. This person must Be seconded for an equivalent of 2 days per week to South Yorkshire Maths Hub activities. Have the flexibility to attend calendared national Maths Hub events. Be fully supportive of the NCETM and Maths Hub activities Have a good understanding of the role of Maths Hub Lead. Have the means to travel within South Yorkshire as required for the role.
