Service Monitoring and Management. Supplier will continuously monitor and manage the Services to optimize Availability that meets or exceeds the Availability Requirement. Such monitoring and management includes:
Service Monitoring and Management. Provider shall continuously monitor and manage the Hosted Services to optimize Availability that meets or exceeds the Availability Requirement. Such monitoring and management shall include:
Service Monitoring and Management. Administrate shall use commercially reasonable efforts to continuously monitor and manage the Software Services to enable Availability that meets or exceeds the Availability Requirement. Service Maintenance Administrate shall use commercially reasonable efforts to maintain the Software Services in order to enable Availability that meets or exceeds the Availability Requirement. Such maintenance services shall include using commercially reasonable efforts to provide to Customer:
Service Monitoring and Management. Service Provider will continuously monitor and manage the SaaS Services to optimize Availability (defined herein) that meets or exceeds the Availability Requirement. Such monitoring and management will include:
Service Monitoring and Management. Contractor will continuously monitor and manage the Hosted Services and Software to optimize Availability that meets or exceeds the Availability Requirement. Such monitoring and management includes: proactively monitoring on a twenty-four (24) hour by seven (7) day basis all Hosted Service functions, servers, firewall and other components of Hosted Service security; if such monitoring identifies, or Contractor otherwise becomes aware of, any circumstance that is reasonably likely to threaten the Availability of the Hosted Service, taking all necessary and reasonable remedial measures to promptly eliminate such threat and ensure full Availability; and if Contractor receives knowledge that the Hosted Service or any Hosted Service function or component is not Available (including by written notice from the State pursuant to the procedures set forth herein): confirming (or disconfirming) the outage by a direct check of the associated facility or facilities; If Contractor’s facility check in accordance with clause (i) above confirms a Hosted Service outage in whole or in part: (A) notifying the State in writing pursuant to the procedures set forth herein that an outage has occurred, providing such details as may be available, including a Contractor trouble ticket number, if appropriate, and time of outage; and (B) working all problems causing and caused by the outage until they are Resolved as Critical Service Errors in accordance with the Support Request Classification set forth in Section 3.5 and 3.6, or, if determined to be an internet provider problem, open a trouble ticket with the internet provider; and Notifying the State that Contractor has fully corrected the outage and any related problems, along with any pertinent findings or action taken to close the trouble ticket.
Service Monitoring and Management. EHS will use commercially reasonable efforts to monitor and manage the Services to optimize Availability that meets or exceeds the Availability Requirement.
Service Monitoring and Management. Genesys shall continuously monitor and manage the Services to ensure that the Availability meets the Availability Requirement. In the event of a Force Majeure event which affects Genesys’s ability to comply with this Section 4.2, Genesys shall be excused during the duration of the Force Majeure event and thereafter for as long as it takes using commercially reasonable efforts to comply; provided, that Genesys shall (a) to the extent reasonably possible, give the Company prompt written Notice of any event or circumstance that is reasonably likely to result in a Force Majeure event, and the anticipated duration thereof; and (b) use all diligent efforts to end the Force Majeure event, ensure that the effects of any Force Majeure event are minimized and resume full performance under this Agreement as soon as reasonably possible following such Force Majeure event. Notwithstanding anything to the contrary contained herein, if such Force Majeure event is not reasonably expected to cease within a reasonable amount of time, the Company shall have the right to terminate this Agreement without any requirement to make the payments described in Section 10.4 (other than to the extent already due and payable at the time of such termination).
Service Monitoring and Management. PhoneX shall continuously monitor and manage the Subscription Services to optimize Availability that meets or exceeds the Availability Requirement. Such monitoring and management shall include:
Service Monitoring and Management. THE SWITCH will continuously monitor and manage the Services to optimize Availability (defined herein) that meets or exceeds the Availability Requirement. Such monitoring and management will include:
Service Monitoring and Management. Word-Tech shall continuously monitor and manage the DocMinder® Hosted Services to optimize Availability that meets or exceeds the Availability Requirement.
