Service Management Systems. The Service Management Database System UNE is defined as a computer database or system not part of the public switched network that: (i) interconnects to the service control point and sends to that service control point the information and call processing instructions needed for a network switch to process and complete a telephone call and (ii) provides telecommunications carriers with the capability of entering and storing data regarding the processing and completing of a telephone call.
Service Management Systems. 6.3.1 Ameritech shall provide requesting carrier with the information necessary to enter correctly, or format for entry, the information relevant for input into Ameritech's Service Management System (“SMS”). In addition, Ameritech shall provide requesting carrier equivalent access to design, create, test, and deploy Advanced Intelligent Network.
Service Management Systems. Access to Databases - to the extent technically feasible, based on TELRIC costs, via the Bona Fide Request process.
Service Management Systems. 5.3.1 CBT shall provide AWS with the information necessary to enter correctly, or format for entry, the information relevant for input into CBT's Service Management System (“SMS”). In addition, CBT shall provide AWS equivalent access to design, create, test, and deploy Advanced Intelligent Network-based services at the SMS.
Service Management Systems. 6.3.1 Ameritech shall provide Focal with the information necessary to enter correctly, or format for entry, the information relevant for input into Ameritech's Service Management System ("SMS"). In addition, Ameritech shall provide Focal equivalent access to design, create, test, and deploy Advanced Intelligent Network.
Service Management Systems. The Contractor shall utilize the Government-furnished ITSM system and other Service Management Systems. The Contractor shall provide an analysis of existing SMS tools to determine if they are efficient and functional on at least an annual basis. The Contractor shall provide improvement recommendations to streamline and manage the SMS. The Contractor shall ensure that any proposed hardware or software meets DoD IT security requirements. The Contractor shall ensure that proposed solutions are capable of being hosted in Government Approved Hosting Environment. Government approved recommendations shall be provided to the Continual Improvement practices. Contractor shall manage the SMS to a common set of processes and performance standards that will ensure the accomplishment of the goals for the Integrated Environment and DHA's mission, and in accordance to the performance requirements as described in the attachment found in Part 7, section 7.2.1 Attachment 1 (Performance Requirements Summary). Contractor shall secure access to all SMS such that authorized users have appropriate access to the tools and functions that support their role. In particular, the Contractor shall secure the portions of the SMS that maintains information on the SIPRNet Environment, such that the information is only accessible to those authorized users with credentials to work in the SIPRNet Environment. The Contractor shall actively and responsively coordinate deployments of updates to the SMS with the Government and other Government designated contractors. The Contractor shall conduct/attend walk-throughs and/or meetings where the SMS are discussed, as directed by the Government. The Contractor shall participate in Integrated Product Teams (IPT) as directed by the Government.
Service Management Systems. Computer databases or systems not part of the public switched network that interconnect to the service control point and send to the service control point information and call processing instructions needed for a network switch to process and complete a telephone call, and provide a telecommunications carrier with the capability of entering and storing data regarding the processing and completing of a telephone call.
Service Management Systems. The Contractor shall analyze existing Service Management Systems (SMS) tools to determine if they are efficient and functional. The Contractor shall make recommendations for improvements to better operate and manage the SMS. This includes subcomponents of the SMS, but not limited to Incident Management System, Change Management System, Configuration Management System and Configuration Management Database (CMDB), etc. The SMS shall be managed to a common set of processes and performance standards that will ensure the accomplishment of the goals for the main processes and DHA's mission.
Service Management Systems. 6.3.1 Ameritech shall provide 21/st/ Century with the information necessary to enter correctly, or format for entry, the information relevant for input into Ameritech's Service Management System ("SMS"). In addition, Ameritech shall provide 21/st/ Century equivalent access to design, create, test, and deploy Advanced Intelligent Network-based services at the SMS.
Service Management Systems. 12.1.3.1 A service management system is defined as a computer database or system not part of the public switched network that, among other things:
