Service Level Agreements and Appropriate Compensation Sample Clauses

Service Level Agreements and Appropriate Compensation. As contemplated by Section 2.4 of the Funding and Financial Reporting Agreement, a failure of Metrolinx to provide the Managed Services in substantial compliance with the Service Levels and Service Level Targets in the SLA may result in a material adverse impact on TTC’s Gross Receipts (as defined in the Funding and Financial Reporting Agreement). Subject to the limitations set out in Section 2.4 of the Funding and Financial Reporting Agreement the Parties shall, in the event of such failure, utilize the mechanism attached as Schedule 2.5 hereto to determine the amount, if any, to be paid by Metrolinx to TTC in accordance with the terms thereof. In developing this mechanism, the Parties agree that such mechanism will be based on incidents and normal volumes of traffic, and will set a minimum limit to avoid nuisance claims.
Sample 1
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Service Level Agreements and Appropriate Compensation. To be attached once settled by the Parties and once approval has been received under section 28 of the Financial Administration Act. SCHEDULE 2.6 INCIDENT/PROBLEM MANAGEMENT PROCEDURE The PRESTO NG Incident/Problem Management Procedure as outlined in this Schedule 2.6 will be used, where applicable, in conjunction with the SLA Incident process as set out in Schedule 2.2 attached to this Operational Services Agreement.
Sample 1
Service Level Agreements and Appropriate Compensation. PRESTO NG will be implemented and the related Operational Services will be provided in accordance with an SLA. Failure by Metrolinx to achieve compliance with the Service Levels and Service Level Targets (as defined in the Operational Services Agreement) in the SLA will result in compensation being paid by Metrolinx to TTC in accordance with the terms thereof. The details of such SLA will be set out in Schedule 2.5 of the Operational Services Agreement.
Sample 1

Related to Service Level Agreements and Appropriate Compensation

  • Services and Compensation Consultant agrees to perform for the Company the services described in Exhibit A (the “Services”), and the Company agrees to pay Consultant the compensation described in Exhibit A for Consultant’s performance of the Services.

  • Service Level Agreements If a Service or a Plan includes a Service Level Agreement (SLA):

  • A-E Compensation and Extra Work 1.5.1. For the PROJECTS/SERVICES authorized under this CONTRACT, A-E shall be compensated in accordance with the following:

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

  • Additional Services Compensation Additional Services Compensation shall be the fees determined in accordance with Article 7 to be paid by the Owner to the Professional Consultant in connection with the performance of Additional Services.

  • Intercarrier Compensation Except as specifically described in this Section, the Agreement does not change or amend applicable intercarrier compensation arrangements (including but not limited to Switched Access, Signaling, or Transit charges) between any parties, including between Qwest and Carriers or IXCs.

  • Reciprocal Compensation Traffic Telecommunications traffic originated by a Customer of one Party on that Party’s network and terminated to a Customer of the other Party on that other Party’s network, except for Telecommunications traffic that is interstate or intrastate Exchange Access, Information Access, or exchange services for Exchange Access or Information Access. The determination of whether Telecommunications traffic is Exchange Access or Information Access shall be based upon Verizon’s local calling areas as defined by Verizon. Reciprocal Compensation Traffic does not include the following traffic (it being understood that certain traffic types will fall into more than one (1) of the categories below that do not constitute Reciprocal Compensation Traffic): (1) any Internet Traffic;

  • Reporting of Total Compensation of Subrecipient Executives I. Applicability and what to report. Unless you are exempt as provided in paragraph [4.]of this award term, for each first-tier subrecipient under this award, you shall report the names and total compensation of each of the subrecipient's five most highly compensated executives for the subrecipient's preceding completed fiscal year, if—

  • Reporting Total Compensation of Recipient Executives 1. Applicability and what to report. You must report total compensation for each of your five most highly compensated executives for the preceding completed fiscal year, if—

  • Complaints and Compensation If you have a complaint of any kind, please be sure to let us know. We will do our utmost to resolve the issue. You can put your complaint in writing to us at: Complaint Resolution Team, Equiniti Financial Services Limited, Aspect House, Xxxxxxx Road, Lancing, West Sussex, BN99 6DA United Kingdom or email us at: xxxxxxxx@xxxxxxxx.xxx or call us using the contact details in Section 1. If we cannot resolve the issue between us, you may – so long as you are eligible – ask the independent Financial Ombudsman Service to review your complaint. A leaflet with more details about our complaints procedure is available – you are welcome to ask us to supply you with a copy at any time. We are a member of the Financial Services Compensation Scheme, set up under the Financial Services and Markets Act 2000. If we cannot meet our obligations, you may be entitled to compensation from the Scheme. This will depend on the type of agreement you have with us and the circumstances of the claim. For example, the Scheme covers corporate sponsored nominees, individual savings accounts and share dealing. Most types of claims for FCA regulated business are covered for 100% of the first £50,000 per person. This limit is applicable to all assets with Equiniti FS. For more details about the Financial Services Compensation Scheme, you can call their helpline: 0800 678 1100 or +00 000 000 0000 or go to their website at: xxx.xxxx.xxx.xx or write to them at: Financial Services Compensation Scheme 10th Floor, Beaufort House, 00 Xx Xxxxxxx Xxxxxx, Xxxxxx XX0X 0XX Xxxxxx Xxxxxxx Alternative Formats

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