Common use of Service for Machines Clause in Contracts

Service for Machines. IBM provides certain types of Service to keep Machines in, or restore them to, conformance with their Specifications. IBM will inform Customer of the available types of Service for a Machine. At its discretion, IBM will i) either repair or exchange the failing Machine and ii) provide the Service either at Customer’s location or a service center. IBM manages and installs selected engineering changes that apply to IBM Machines and may also perform preventive maintenance. Any feature, conversion, or upgrade IBM services must be installed on a Machine which is i) the designated, serial-numbered Machine, if applicable, and ii) at an engineering-change level compatible with the feature, conversion, or upgrade. When the type of Service requires that Customer deliver the failing Machine to IBM, Customer agrees to ship it suitably packaged (prepaid unless IBM specifies otherwise) to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will deliver it to Customer at IBM’s expense unless IBM specifies otherwise. IBM is responsible for loss of, or damage to, Customer’s Machine while it is i) in IBM’s possession or ii) in transit in those cases where IBM is responsible for the transportation charges. Customer agrees:

Appears in 10 contracts

Samples: Ibm Customer Agreement, Ibm Agreement, Ibm Agreement

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Service for Machines. IBM provides certain types of Service to keep Machines in, or restore them to, conformance with their Specifications. IBM will inform Customer of the available types of Service for a Machine. At its discretion, IBM will i) either repair or exchange the failing Machine and ii) provide the Service either at Customer’s location or a service center. IBM manages and installs selected engineering changes that apply to IBM Machines and may also perform preventive maintenance. Any feature, conversion, or upgrade IBM services Services must be installed on a Machine which is i) the designated, serial-numbered Machine, if applicable, and ii) at an engineering-change level compatible with the feature, conversion, or upgrade. When the type of Service requires that Customer deliver the failing Machine to IBM, Customer agrees to ship it suitably packaged (prepaid unless IBM specifies otherwise) to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will deliver it to Customer at IBM’s expense unless IBM specifies otherwise. IBM is responsible for loss of, or damage to, Customer’s Machine while it is i) in IBM’s possession Possession or ii) in transit in those cases where IBM is responsible for the transportation charges. Customer agrees:

Appears in 1 contract

Samples: Ibm Customer Agreement

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Service for Machines. IBM provides certain types of Service to keep Machines in, or restore them to, conformance with their Specificationsspecifications. IBM will inform Customer of the available types of Service for a Machine. At its discretion, IBM will i) either repair or exchange the failing Machine and ii) provide the Service either at Customer’s location or a service center. IBM manages and installs selected engineering changes that apply to IBM Machines and may also perform preventive maintenance. Any feature, conversion, or upgrade IBM services must be installed on a Machine which is i) the designated, serial-numbered Machine, if applicable, and ii) at an engineering-change level compatible with the feature, conversion, or upgrade. When the type of Service requires that Customer deliver the failing Machine to IBM, Customer agrees to ship it suitably packaged (prepaid unless IBM specifies otherwise) to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will deliver it to Customer at IBM’s expense unless IBM specifies otherwise. IBM is responsible for loss of, or damage to, Customer’s Machine while it is i) in IBM’s possession or ii) in transit in those cases where IBM is responsible for the transportation charges. Customer agrees:

Appears in 1 contract

Samples: precedence.co.uk

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