Common use of Service Conditions Clause in Contracts

Service Conditions. Customer acknowledges and understands that dedicated network connections, unless protected by an Internet security product or Service, may significantly decrease Customers overall network security level and performance. To the extent Customer deems necessary, Customer will implement security procedures and controls necessary to limit access to the Service and Customer will maintain facilities and procedures external to the Service for reconstruction of lost or altered files, data or programs. Customer understands that the actual bandwidth that can be delivered on a RAS Private Dial connection is dependent on network conditions between Remote User and LightEdge. Service degradations or outages are possible due to conditions outside of LightEdge’s control. Customer acknowledges that in the event of a trouble, Customer is responsible for on- site cooperative testing with LightEdge Technical Support to assist in the diagnosis of the trouble, including the cost of a 3rd party vendor if customer does not have internal resources available. Customer agrees to be bound to current terms of LightEdge Acceptable Use Policy. Terms of the Acceptable Use Policy are subject to change without notice. Customer agrees to be bound to any and all versions of LightEdge Acceptable Use Policy. Current Acceptable Use Policy can be found here: xxxx://xxx.XxxxxXxxx.xxx/legal Customer agrees that any service complaints including concerns regarding level of support, products, service reliability, or any other concerns related to LightEdge or Services being provided by LIghtEdge will be communicated to LightEdge by sending an email to xx@xxxxxxxxx.xxx.

Appears in 2 contracts

Samples: Remote Access Service Service Agreement, Remote Access Service Service Agreement

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Service Conditions. Customer acknowledges and understands that dedicated network connections, unless protected by an Internet security product or Service, may significantly decrease Customers overall network security level and performance. To the extent Customer deems necessary, Customer will implement security procedures and controls necessary to limit access to the Service and Customer will maintain facilities and procedures external to the Service for reconstruction of lost or altered files, data or programs. Customer understands that the actual bandwidth that can be delivered on a RAS Private Dial connection is dependent on network conditions between Remote User and LightEdge. Service degradations or outages are possible due to conditions outside of LightEdge’s control. Customer acknowledges that in the event of a trouble, Customer is responsible for on- site cooperative testing with LightEdge Technical Support to assist in the diagnosis of the trouble, including the cost of a 3rd party vendor if customer does not have internal resources available. Customer agrees to be bound to current terms of LightEdge Acceptable Use Policy. Terms of the Acceptable Use Policy are subject to change without notice. Customer agrees to be bound to any and all versions of LightEdge Acceptable Use Policy. Current Acceptable Use Policy can be found here: xxxx://xxx.XxxxxXxxx.xxx/legal Customer agrees that any service complaints including concerns regarding level of support, products, service reliability, or any other concerns related to LightEdge or Services being provided by LIghtEdge will be communicated to LightEdge by sending an email to xx@xxxxxxxxx.xxx.xxxx://xxx.XxxxxXxxx.xxx/legal

Appears in 1 contract

Samples: Remote Access Service Service Agreement

Service Conditions. Customer acknowledges and understands that dedicated network connections, unless protected by an Internet security product or Service, may significantly decrease Customers overall network security level and performance. To the extent Customer deems necessary, Customer will implement security procedures and controls necessary to limit access to the Service and Customer will maintain facilities and procedures external to the Service for reconstruction of lost or altered files, data or programs. Customer understands that the actual bandwidth that can be delivered on a RAS Private Dial connection is dependent on network conditions between Remote User and LightEdge. Service degradations or outages are possible due to conditions outside of LightEdge’s control. Customer acknowledges that in the event of a trouble, Customer is responsible for on- site cooperative testing with LightEdge Technical Support to assist in the diagnosis of the trouble, including the cost of a 3rd party vendor if customer does not have internal resources available. Customer agrees to be bound to current terms of LightEdge Acceptable Use Policy. Terms of the Acceptable Use Policy are subject to change without notice. Customer agrees to be bound to any and all versions of LightEdge Acceptable Use Policy. Current Acceptable Use Policy can be found here: xxxx://xxx.XxxxxXxxx.xxx/legal Customer agrees that any service complaints including concerns regarding level of support, products, service reliability, or any other concerns related to LightEdge or Services being provided by LIghtEdge will be communicated to LightEdge by sending an email to xx@xxxxxxxxx.xxx.

Appears in 1 contract

Samples: Load Balancing Service Agreement

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Service Conditions. Customer acknowledges and understands that dedicated network connections, unless protected by an Internet security product or Service, may significantly decrease Customers overall network security level and performance. To the extent Customer deems necessary, Customer will implement security procedures and controls necessary to limit access to the Service and Customer will maintain facilities and procedures external to the Service for reconstruction of lost or altered files, data or programs. Customer understands that LightEdge will make commercially reasonable efforts to provision Service. However, Customer understands that if additional service is ordered it may or may not be possible to provision that service augmentation dependent upon available capacity with the actual bandwidth facility. LightEdge reserves the right to refuse provisioning of service elements that can be delivered on a RAS Private Dial connection is dependent on network conditions between Remote User are not in accordance with accepted practices related to electrical and LightEdgecooling services. Service degradations Customer will not hold LightEdge liable for any resultant damage or outages are possible loss due to conditions outside inability to provide services outlined herein. This includes but is not limited to electrical issues, loss of LightEdge’s controlcooling, fire, theft, or force majeure. Customer acknowledges that in the event of a trouble, Customer is responsible for on- site cooperative testing with LightEdge Technical Support to assist in the diagnosis of the trouble, including the cost of a 3rd party vendor if customer does not have internal resources available. Customer agrees to be bound to current terms of LightEdge Acceptable Use Policy. Terms of the Acceptable Use Policy are subject to change without notice. Customer agrees to be bound to any and all versions of LightEdge Acceptable Use Policy. Current Acceptable Use Policy can be found here: xxxx://xxx.XxxxxXxxx.xxx/legal xxxx://xxx.xxxxxxxxx.xxx/legal. Customer agrees that any service complaints including concerns regarding level of support, products, service reliability, or any other concerns related to LightEdge or Services being provided by LIghtEdge will be communicated to LightEdge by sending an email to xx@xxxxxxxxx.xxx.

Appears in 1 contract

Samples: Hosting Service – Collocation Agreement

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