Service Availability. Ricoh shall use reasonable efforts to provide Services availability on a twenty-four hour per day, seven day a week, three hundred and sixty-five day a year basis, excluding maintenance. However, Ricoh does not guaranty availability of the Services since many factors beyond its control can affect Subscriber’s access. Factors other than maintenance affecting system availability include but are not limited to (i) a fault with any equipment or facilities not furnished by Ricoh, (ii) problems, or configuration or integration issues with Subscriber’s own system or networking facilities, (iii) failure of communication or power services, or (iv) events beyond Ricoh’s reasonable control. Ricoh shall use reasonable efforts to notify Subscribers in advance when maintenance is scheduled.
Appears in 15 contracts
Samples: Ricoh Supervisor Subscription Agreement, Ricoh Supervisor Subscription Agreement, Ricoh Supervisor Subscription Agreement
