Scheduled Maintenance. Maintenance window for disruptive work to Service will be limited 12:00 A.M. to 4:00 A.M., Central Daylight Time (CDT), any day with requirement of one (1) calendar week notification to Customer prior to maintenance. LightEdge will send an e-mail notification of such disruptive maintenance to Service to Authorized Contacts of Customer. Once notification is sent to Customer this will be considered a “Scheduled Maintenance”. Any Service SLAs will NOT apply during a Scheduled Maintenance.
Appears in 65 contracts
Samples: Point VPN Tunnel Service Agreement, Access T1 Service Agreement, Access Business Internet Service Agreement
Scheduled Maintenance. Maintenance window for disruptive work to Service will be limited 12:00 A.M. P.M. to 4:00 A.M.P.M., Central Daylight Time (CDT), any day with requirement of one (1) calendar week notification to Customer prior to maintenance. LightEdge will send an e-mail notification of such disruptive maintenance to Service to Authorized Contacts of Customer. Once notification is sent to Customer this will be considered a “Scheduled Maintenance”. Any Service SLAs will NOT apply during a Scheduled Maintenance.
Appears in 7 contracts
Samples: Managed Disaster Recovery Service Agreement, Cloud Data Protection Service Agreement, Managed Backup and Recovery Service Agreement
Scheduled Maintenance. Maintenance window w indow for disruptive work to Service will be limited 12:00 A.M. to 4:00 A.M., Central Daylight Time (CDT), any day with requirement of one (1) calendar week w eek notification to Customer prior to maintenance. LightEdge will w ill send an e-mail notification of such disruptive maintenance to Service to Authorized Contacts of Customer. Once notification is sent to Customer this will be considered a ““ Scheduled Maintenance”. Any Service SLAs will NOT apply during a Scheduled Maintenance.
Appears in 1 contract
Samples: Power Cloud Service Agreement
