Sales and Support. Agent agrees to provide competent personnel for the sales, specification review, negotiation, and technical sales support to customers within its Territory. Company agrees to provide reasonable training for Agent's personnel at its offices in West Chester, Pennsylvania.
Sales and Support. 3.8.1 Except for any obligations of NetSuite KK to provide second level support to Reseller as set forth in Exhibit 3.8 of this Agreement, Reseller shall be solely responsible for (i) and NetSuite and NetSuite KK shall have no obligation to honor, any representations or warranties provided by Reseller or an Authorized Reseller with respect to the Product, and (ii) providing support and maintenance to Customers and Authorized Resellers. All sales and support personnel of Reseller shall be reasonably trained and competent in the use of the Product (and the advantages and benefits of the Product over competing solutions), and Reseller shall provide technical support promptly to all Customers and Authorized Resellers. Without limiting the foregoing, sales and support personnel of Reseller shall attend training offered by NetSuite and NetSuite KK, and Reseller shall dedicate personnel to activities under this Agreement as agreed by the Parties. Support responsibilities of NetSuite KK shall be the provision of solely (i) second level support as set forth in Exhibit 3.8 and (ii) training to Reseller’s sales and support personnel as reasonably necessary for Reseller’s provision of first level support to Customers or Authorized Reseller; provided that such training will be provided only if Reseller reimburses NetSuite KK for such training at a price determined by NetSuite on a case by case basis. Reseller shall cooperate fully with NetSuite and NetSuite KK in connection with any support furnished by NetSuite or NetSuite KK. Reseller shall disclaim all support responsibilities of NetSuite and NetSuite KK directly to Customers and Authorized Resellers.
Sales and Support. Partner shall be solely responsible for: (i) selling Partner Products; (ii) providing all support (including "level 1" support), maintenance and technical assistance to customers of Partner Products; and (iii) fielding all inquiries relating to Partner Products. Partner shall provide a customer support point of contact to SFDC.
Sales and Support. 11.1 HP will provide AMS with a forecast of [**] projected sales unit volumes. Quantities listed in such correspondence between the Parties are only estimates made as an accommodation for planning purposes and do not constitute a commitment to purchase such quantity. Distributor may revise any forecasts in its sole discretion. [**] within this Agreement.
Sales and Support. 3.8.1 Except for any obligations of NetSuite KK to provide second level support to Transcosmos as set forth in Exhibit 3.8 of this Agreement, Transcosmos shall be solely responsible for (i) and NetSuite and NetSuite KK shall have no obligation to honor, any representations or warranties provided by Transcosmos or an Authorized Reseller with respect to the Product, and (ii) providing support and maintenance to Customers and Authorized Resellers. All sales and support personnel of Transcosmos shall be reasonably trained and competent in the use of the Product (and the advantages and benefits of the Product over competing solutions), and Transcosmos shall provide technical support promptly to all Customers and Authorized Resellers. Without limiting the foregoing, sales and support personnel of Transcosmos shall attend training offered by NetSuite and NetSuite KK, and Transcosmos shall dedicate personnel to activities under this Agreement as agreed by the Parties. Support responsibilities of NetSuite KK shall be solely second level support as set forth in Exhibit 3.8, and Transcosmos shall cooperate fully with NetSuite and NetSuite KK in connection with any support furnished by NetSuite or NetSuite KK. Transcosmos shall disclaim all support responsibilities of NetSuite and NetSuite KK directly to Customers and Authorized Resellers.
Sales and Support. 10.1 Distributor agrees to purchase a reasonable quantity of demonstration Products and to maintain a reasonable number of trained staff capable of demonstrating and selling the Products. Distributor agrees to have its sales personnel attend, at Distributor’s expense, AMS’s sales and marketing meetings, Product and competitive training courses and Product launch meetings, as AMS may reasonably request.
Sales and Support. Distributor agrees to use its best efforts to cause Sub-Distributors to set up at its offices at least one telephone support line dedicated to the support of the Products, and Distributor will publish the phone number of such support line on Product packaging and in advertising, as post sales and support services for the Products distributed by Distributor. Technical support should be commercially reasonable for the market and made available during the standard work week.
Sales and Support. 11.1 Distributor will provide AMS with a forecast of annual projected sales unit volumes. Quantities listed in such correspondence between the Parties are only estimates made as an accommodation for planning purposes and do not constitute a commitment to purchase such quantity. Distributor may revise any forecasts in its sole discretion.
Sales and Support. Distributor agrees that it will make maximum application of its resources to promote the distribution and sale of the applicable Products. Distributor's efforts to promote, sell, and support the Products shall include, but shall not be limited to: o Marketing Products in activities approved by SonicWALL in writing prior to the activity, informing existing customers and potential customers regarding Products, assisting and counseling customers in the selection and use of Products; and reporting to SonicWALL promptly and in writing all suspected and actual problems with any product; o Distributor shall send monthly SonicWALL format Point Of Sale and inventory reports to SonicWALL detailing, by Product model, part number, quantity, customer zip code, other applicable postal identification code and customer name, date of shipment, and quantity of on-hand inventory; o Retain all Shipment Reports for five years after the date of sale, and assist SonicWALL, upon request, in tracing a product to a sub-Distributor or reseller, in order to distribute critical product information, locate a product for safety reasons, or discover unauthorized marketing or infringing acts; o Conduct business in a manner which reflects favorably at all times on the Products, goodwill, and reputation of SonicWALL.
Sales and Support. RA shall devote such time, energy, skill, and best efforts as may be reasonably necessary to faithfully and diligently discharge RA’s obligations within the terms of this Agreement.
