Common use of SaaS Services Clause in Contracts

SaaS Services. SailPoint warrants that during the Term the SaaS Services will perform substantially in accordance with the Documentation. As Customer’s exclusive remedy and SailPoint’s sole liability for breach of the warranty set forth in this Section 7.1(b), (i) SailPoint shall correct the non-conforming SaaS Services at no additional charge to Customer, or (ii) in the event SailPoint is unable to correct such deficiencies after good- faith efforts and within a commercially reasonable timeframe, Customer shall be entitled to terminate the applicable SaaS Services and SailPoint will refund Customer a pro-rata portion of any prepaid fees attributable to the defective SaaS Services paid by Customer to SailPoint from the date SailPoint received the notice contemplated in the next sentence. To receive warranty remedies, Customer must promptly report deficiencies in writing to SailPoint, but no later than thirty (30) days of the first date the deficiency is identified by Customer. The warranty set forth in this Section 7.1(b) shall apply only if the applicable SaaS Services has been utilized in accordance with the Documentation, this SaaS Agreement, and applicable law.

SaaS Services. SailPoint warrants that during the Term the SaaS Services will perform substantially in accordance with the Documentation. As Customer’s exclusive remedy and SailPoint’s sole liability for breach of the warranty set forth in this Section 7.1(b), (i) SailPoint shall correct the non-conforming SaaS Services at no additional charge to Customer, or (ii) in the event SailPoint is unable to correct such deficiencies after good- faith efforts and within a commercially reasonable timeframe, Customer shall be entitled to terminate the applicable SaaS Services and SailPoint will refund Customer a pro-rata portion of any prepaid fees attributable to the defective SaaS Services paid by Customer to SailPoint from the date SailPoint received the notice contemplated in the next sentence. To receive warranty remedies, Customer must promptly report deficiencies in writing to SailPoint, but no later than thirty (30) days of the first date the deficiency is identified by Customer. The warranty set forth in this Section 7.1(b) shall apply only if the applicable SaaS Services has been utilized utilised in accordance with the Documentation, this SaaS Agreement, and applicable law.

SaaS Services. SailPoint warrants that during the Term the SaaS Services will perform substantially materially in accordance with the Documentation. As Customer’s exclusive remedy and SailPoint’s sole liability for breach of the warranty set forth in this Section 7.1(b)8.1.2, (i) SailPoint shall correct the non-conforming SaaS Services at no additional charge to Customer, or (ii) in the event SailPoint is unable to correct such the deficiencies after good- good-faith efforts and within a commercially reasonable timeframe, Customer shall be entitled to terminate the applicable SaaS Services and SailPoint will refund Customer a pro-rata portion of any fees prepaid fees by Customer attributable to the defective SaaS Services paid by Customer to SailPoint for the period commencing from the date SailPoint received the notice contemplated in the next sentence. To receive warranty remedies, Customer must promptly report deficiencies in writing to SailPoint, but no later than thirty (30) days of the first date the deficiency is identified by Customer. The warranty set forth in this Section 7.1(b) 8.1.2 shall apply only if the applicable SaaS Services has have been utilized utilised in accordance with the Documentation, this SaaS Agreement, and applicable law.