Role of the Winter Service Duty Staff Sample Clauses

Role of the Winter Service Duty Staff. WSDO - The WSDO is responsible for interpreting the daily forecast received from the specialist forecast provider, liaising with the weather forecaster and formulating the daily winter action plan. Thereafter monitoring the ice detection system, including updated forecasts and any dialogue with the forecaster, to assess whether any changes are required to the daily action plan and informing the Winter Service Manager of updates to the weather forecasts received outside the normal Working Day. Where any changes to the daily action plan are considered necessary then the WSDO will relay this information to the Duty Supervisor and the Duty Controller confirming the decision. The decision making matrix, Figure 8/1 will assist the WSDO with decision making, • The Duty Controller will assist the WSDO in monitoring the ice detection system. The Duty Controller will contact the WSDO if there is any significant change from the forecast road surface temperatures and precipitation. Particularly overnight the Duty Controller can upgrade actions if conditions deteriorate. The Duty Controller cannot cancel actions without the WSDO’s consent. • Duty Supervisor - The Duty Supervisor is responsible for operational matters including ensuring that resources are available (including additional resources during adverse conditions) on receipt of the Daily Action Plan from the WSDO. The Duty Supervisor will consult the WSDO when changes to the Daily Action Plan are required, or to inform of changes in conditions, or the requirement to open or close snow gates. • Duty Controller - The Duty Controller will assist the WSDO and Duty Supervisor in providing the winter service. The Duty Controller will have primary responsibility for monitoring the ice prediction system and notifying the WSDO of any changes. The Duty Controller is allowed to escalate any proposed action but cannot reduce this without prior agreement with WSDO. In addition they will be responsible for recording all winter maintenance activities and checking treatment times and salt usage. The Duty Controller is responsible for the maintenance and updating of operational records including the following: ▪ treatment decisions and how decisions were taken, when and by whom; ▪ treatment records and patrol records; ▪ material usage; ▪ road closure locations and times; ▪ logs of communications to and from vehicles on route, duty staff and external callers; ▪ software faults; ▪ electronic data from data loggers; ▪ back up pape...