Responses. 3.1 Routine/simple enquiries will be responded to within 5 working days. Services should advise, within 5 working days, where a routine enquiry is more complex and falls within the 20 day response category.
Appears in 3 contracts
Samples: Best Practice Agreement, Practice Agreement, Best Practice Agreement
Responses. 3.1 Routine/simple enquiries will be responded to within 5 working days. Services should advise, within 5 working days, where a routine enquiry is more complex and falls within the 20 day response categorycannot be responded to.
Appears in 1 contract
Samples: Best Practice Agreement