Common use of Response Time Clause in Contracts

Response Time. The vendor shall list a telephone number that is answered by a dispatcher from the hours of 8am to 5pm EST, Monday through Friday. If available, the vendor will provide a 24 hour service telephone number so a service call can be placed. Response time by the vendor after receipt of a request from the County, shall be no later than the next business day. No vendor shall perform any work without receipt of a confirming purchase order number.

Appears in 5 contracts

Samples: Service and Maintenance Agreement, Service and Maintenance Agreement, Service and Maintenance Agreement

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Response Time. The vendor shall list a telephone number that is answered by a dispatcher from the hours of 8am to 5pm EST, Monday through Friday. If available, the vendor will provide a 24 hour service telephone number so a service call can be placed. Response time by the vendor after receipt of a request from the County, shall be no later than the next business day. No vendor shall perform any work without receipt of a confirming purchase order number.

Appears in 5 contracts

Samples: Service and Maintenance Agreement, Service and Maintenance Agreement, Service and Maintenance Agreement

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