Resource Unit Categories Sample Clauses

Resource Unit Categories. Print-Mail Services are comprised of three (3) distinct Resource Unit Categories. Each of these Resource Unit Categories has a separate Annual Base Charge and Monthly Resource Baseline. These Annual Base Charges are set forth in Attachment 4-A and these Monthly Resource Baselines are set forth in Attachment 4-D and reflect the resources required to provide the Print-Mail Services. Such Annual Base Charges, as adjusted by any ARCs and RRCs, for the Resource Unit Categories for Print-Mail Services will fully compensate Service Provider for the performance of the Print-Mail Services.
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Resource Unit Categories. (a) Mainframe Output Print Pages
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Resource Unit Categories. The Infrastructure Services resources noted above have been segregated based on the mutual agreement of the Parties into the following RU categories: Data Center, *, and Supply Chain (together, the “Infrastructure Services”). Supplier will invoice Gap monthly for charges related to such respective RU categories in accordance with the Annual Services Charge set forth in Table C.1 (Annual Services Charge) and Table Monthly C.1 (Annual Services * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. Charge – Monthly), and Resource Unit Baselines set forth in Table C.2 (Resource Unit Baselines) and Table Monthly C.2 (Resource Unit Baselines – Monthly).
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Resource Unit Categories. Managed Security Services consist of three (3) Service Components: Security Monitoring & Device Management, Incident Response, and Risk and Compliance. Each Service Component has multiple Service Areas and Resource Units with fixed unit rate pricing set forth in Attachment 4-A, Service Component Provider Pricing Forms (MSS), which fully compensates Service Component Provider for Managed Security Services per Section 4 above. Attachment 4-D, Resource Baselines, includes anticipated Managed Security Services volumes and customers committed at Commencement. These volumes shall be used to determine Service Component Provider’s pricing. Charges will be based upon actual volumes consumed. Any pre-Commencement setup costs required by Service Component Provider to deliver Managed Security Services are recovered through the Attachment 4-A Charges and should not be priced separately.
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Resource Unit Categories 
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Related to Resource Unit Categories

  • KEY PERFORMANCE INDICATORS 10.1 The Supplier shall at all times during the Framework Period comply with the Key Performance Indicators and achieve the KPI Targets set out in Part B of Framework Schedule 2 (Goods and/or Services and Key Performance Indicators).

  • Targets a) Seller’s supplier diversity spending target for Work supporting the construction of the Project prior to the Commercial Operation Date is ____ percent (___%) as measured relative to Seller’s total expenditures on construction of the Project prior to the Commercial Operation Date, and;

  • Performance Excused The Affected Party, to the extent rendered unable to perform its obligations or part thereof under this Agreement as a consequence of the Force Majeure Event shall be excused from performance of the obligations. Provided that, the excuse from performance shall be of no greater scope and of no longer duration than is reasonably warranted by the Force Majeure Event. Provided further, nothing contained herein shall absolve the Affected Party from any payment obligations accrued prior to the occurrence of the underlying Force Majeure Event.

  • Service Levels Annex 1 to this Part A of this Call Off Schedule sets out the Service Levels the performance of which the Parties have agreed to measure. The Supplier shall monitor its performance of this Call Off Contract by reference to the relevant performance criteria for achieving the Service Levels shown in Annex 1 to this Part A of this Call Off Schedule (the Service Level Performance Criteria) and shall send the Customer a Performance Monitoring Report detailing the level of service which was achieved in accordance with the provisions of Part B (Performance Monitoring) of this Call Off Schedule. The Supplier shall, at all times, provide the Services in such a manner that the Service Levels Performance Measures are achieved. If the level of performance of the Supplier of any element of the provision by it of the Services during the Call Off Contract Period: is likely to or fails to meet any Service Level Performance Measure or is likely to cause or causes a Critical Service Failure to occur, the Supplier shall immediately notify the Customer in writing and the Customer, in its absolute discretion and without prejudice to any other of its rights howsoever arising including under Clause 12 of this Call Off Contract (Service Levels and Service Credits), may: require the Supplier to immediately take all remedial action that is reasonable to mitigate the impact on the Customer and to rectify or prevent a Service Level Failure or Critical Service Level Failure from taking place or recurring; and if the action taken under paragraph (a) above has not already prevented or remedied the Service Level Failure or Critical Service Level Failure, the Customer shall be entitled to instruct the Supplier to comply with the Rectification Plan Process; or if a Service Level Failure has occurred, deduct from the Call Off Contract Charges the applicable Service Level Credits payable by the Supplier to the Customer in accordance with the calculation formula set out in Annex 1 of this Part A of this Call Off Schedule; or if a Critical Service Level Failure has occurred, exercise its right to Compensation for Critical Service Level Failure in accordance with Clause 13 of this Call Off Contract (Critical Service Level Failure) (including subject, for the avoidance of doubt, the proviso in Clause 13.1.2 of this Call Off Contract in relation to Material Breach). Approval and implementation by the Customer of any Rectification Plan shall not relieve the Supplier of any continuing responsibility to achieve the Service Levels, or remedy any failure to do so, and no estoppels or waiver shall arise from any such Approval and/or implementation by the Customer. SERVICE CREDITS Annex 1 to this Part A of this Call Off Schedule sets out the formula used to calculate a Service Credit payable to the Customer as a result of a Service Level Failure in a given service period which, for the purpose of this Call Off Schedule, shall be a recurrent period of [one Month] during the Call Off Contract Period (the Service Period).

  • Performance Targets Threshold, target and maximum performance levels for each performance measure of the performance period are contained in Appendix B.

  • Performance Measure The specific representation of a process or outcome that is relevant to the assessment of performance; it is quantifiable and can be documented

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