Common use of Repairs and Servicing Clause in Contracts

Repairs and Servicing. When repairs and servicing of computer equipment are carried out by anyone other than Processor, a contract regulating security and confidentiality shall be entered into with the servicing company. Any servicing visits shall be carried out under the supervision of Processor. If this is not possible, storage media containing Personal Data shall be removed. Servicing via remote data communication may only take place following secure electronic identification of the person carrying out the service. Servicing personnel may only be granted access to the system during the servicing visit. If there is separate communication access for servicing purposes, then this shall be closed when servicing is not being carried out.