Common use of Repair Service Clause in Contracts

Repair Service. As part of the FM Repair Service, Hilti will repair (or at Hilti’s discretion replace) FM Tools including pick-up and delivery of the repaired FM Tool. Repair includes necessary exchange of spare parts, batteries and chargers. FM Repair Service also includes the exchange of the following wear and tear parts listed on xxx.xxxxx.xx.xx. Customer may request pick-up of FM Tools for repair by Hilti by placing a repair order (e.g. via Hilti Website or with the Hilti Customer Service). Pick-up and delivery details will be agreed between the parties. • Where a FM Tool is damaged by being accidentally dropped or falling, Hilti will perform a repair in accordance with this clause 4.1, except that Hilti reserves the right to decline a repair in case the damage was caused by intent or gross negligence which is considered Misuse in the sense of clause 9. Hilti may exclude some FM Tools from drop or fall cover, a detailed list of which is available on xxx.xxxxx.xx.xx. This list of excluded items may be adjusted by Hilti from time to time. For newly added FM Tools, the list of excluded items published at the time the respective Tool Contract is concluded, is applicable. • FM Repair Service excludes inserts, consumables and certain other items, a detailed list of such excluded other items is available on xxx.xxxxx.xx.xx. This list of excluded items may be adjusted by Hilti from time to time. For newly added FM Tools, the list of excluded items published at the time the respective Tool Contract is concluded, is applicable. Customer has to carry the repair or replacement costs for these excluded items. The FM Repair Service excludes the repair or replacement of FM Tools damaged due to Misuse as defined in clause 9, and Customer has to carry the repair or replacement costs for such damaged FM Tools. • FM Tool repairs may only be performed by Hilti or third parties authorized by Hilti.

Repair Service. As part of the FM Repair Service, Hilti will repair (or at Hilti’s discretion replace) FM Tools including pick-up and delivery of the repaired FM Tool. Repair includes necessary exchange of spare parts, batteries and chargers. FM Repair Service also includes the exchange of the following wear and tear parts listed on xxx.xxxxx.xx.xxxxx.xxxxx.xx. Customer may request pick-up of FM Tools for repair by Hilti by placing a repair order (e.g. via Hilti Website or with the Hilti Customer Service). Pick-up and delivery details will be agreed between the parties. • Where a FM Tool is damaged by being accidentally dropped or falling, Hilti will perform a repair in accordance with this clause 4.1, except that Hilti reserves the right to decline a repair in case the damage was caused by intent or gross negligence which is considered Misuse in the sense of clause 9. Hilti may exclude some FM Tools from drop or fall cover, a detailed list of which is available on xxx.xxxxx.xx.xx. This list of excluded items may be adjusted by Hilti from time to time. For newly added FM Tools, the list of excluded items published at the time the respective Tool Contract is concluded, is applicable. • FM Repair Service excludes inserts, consumables consumables, accessories without serial numbers and certain other items, a detailed list of such excluded other items is available on xxx.xxxxx.xx.xxxxx.xxxxx.xx. This list of excluded items may be adjusted by Hilti from time to time. For newly added FM Tools, the list of excluded items published at the time the respective Tool Contract is concluded, is applicable. Customer has to carry the repair or replacement costs for these excluded items. • The FM Repair Service excludes the repair or replacement of FM Tools damaged due to Misuse as defined in clause 9, and Customer has to carry the repair or replacement costs for such damaged FM Tools. • FM Tool repairs may only be performed by Hilti or third parties authorized by Hilti.

Repair Service. As part of the FM Repair Service, Hilti will repair (or at Hilti’s discretion replace) FM Tools including pick-up and delivery of the repaired FM Tool. Repair includes necessary exchange of spare parts, batteries and chargers. FM Repair Service also includes the exchange of the following wear and tear parts listed on xxx.xxxxx.xx.xxxxx.xxxxx.xx. Customer may request pick-up of FM Tools for repair by Hilti by placing a repair order (e.g. via Hilti Website or with the Hilti Customer Service). Pick-up and delivery details will be agreed between the parties. • Where a FM Tool is damaged by being accidentally dropped or falling, Hilti will perform a repair in accordance with this clause 4.1, except that Hilti reserves the right to decline a repair in case the damage was caused by intent or gross negligence which is considered Misuse in the sense of clause 9. Hilti may exclude some FM Tools from drop or fall cover, a detailed list of which is available on xxx.xxxxx.xx.xxxxx.xxxxx.xx. This list of excluded items may be adjusted by Hilti from time to time. For newly added FM Tools, the list of excluded items published at the time the respective Tool Contract is concluded, is applicable. • FM Repair Service excludes inserts, consumables consumables, accessories without serial numbers and certain other items, a detailed list of such excluded other items is available on xxx.xxxxx.xx.xxxxx.xxxxx.xx. This list of excluded items may be adjusted by Hilti from time to time. For newly added FM Tools, the list of excluded items published at the time the respective Tool Contract is concluded, is applicable. Customer has to carry the repair or replacement costs for these excluded items. The FM Repair Service excludes the repair or replacement of FM Tools damaged due to Misuse as defined in clause 9, and Customer has to carry the repair or replacement costs for such damaged FM Tools. • FM Tool repairs may only be performed by Hilti or third parties authorized by Hilti.