Receipt of Complaints. 4.1. The Chief Special Constable shall receive and review all records of all written complaints.
Receipt of Complaints. Upon receipt by a District Board or staff member of an oral complaint from a Complainant against an Employee, such shall be forwarded to the employee’s immediate supervisor who will make an initial determination as to whether or not the subject matter and nature of the complaint is appropriate for utilization of the following procedures. If a determination is made that the following procedures are not appropriate, the matter will be dealt with on a case by case basis in a manner that the Administrative staff believes best serves the interests of the District’s educational program. The response to written complaints will be the initiation of Step 2.
Receipt of Complaints. If a Board member receives a complaint regarding a concern, problem, or difficulty related to district educational process, services, personnel, and/or operational actions and/or decisions, the Board member will do his or her best to inform the community member within two business days that all complaints must follow the District’s complaint policy. If a complaint is made to the entire Board, the Chair will be responsible for following up with the person raising the complaint.
Receipt of Complaints. Grantee shall provide a toll-free or collect telephone number for the reception of complaints to all Subscribers and shall maintain a repair service cable of responding to Subscriber complaints or requests for service within 24 hours after receipt of the complaint or request.
Receipt of Complaints. Complaints about the Regional Adoption Agency (Adoption Partnership South East) or adoption process Each Partner will aim to forward by email any complaints about the adoption process, and not relating solely to the care of an individual child(ren), to KCC’s Children’s Complaints and Customer Care Team (xxxxxxxxxxxx@xxxx.xxx.xx) within two working days of obtaining the complainant’s consent to share the complaint with KCC. Each new complaint will be xxxxx acknowledged at source of receipt by the recipient local authority within 2 working days. The complainant should be advised that their complaint needs to be passed to KCC for handling on behalf of the Adoption Partnership South East. Consent should be promptly sought from the complainant so that the complaint can be shared, and a response provided. KCC Children’s Complaints and Customer Care Team will assess each new complaint to determine the most appropriate local or statutory procedure for progressing the complaint and ensure that the recipient local authority is aware of the procedure being used. A formal acknowledgement will be sent to the complainant by KCC within three working days of the complaint being received from the recipient Partner, advising them which process is being used and an expected timescale within which a response will be provided and including details of the Adoption Partnership South East Customer Feedback Privacy Notice. Complaints about the management of a child’s case Each Partner will be responsible for the handling of complaints relating solely to the work of local children’s social work teams. Complaints will be managed by the respective local authority and in line with the appropriate local or statutory procedures.
Receipt of Complaints. See Section 3. Also, Grantee shall immediately provide a consumer complaint telephone number at the City to subscribers that asks for a consumer complaint number.
Receipt of Complaints. The Reseller shall receive complaints from its customers and shall act promptly to investigate and fairly resolve those complaints in accordance with its obligations under this agreement and the Registry Policies.
Receipt of Complaints. 1. Any employee of the Midwest City Police Department receiving a complaint regarding employee actions shall immediately refer the complainant to a supervisory officer who shall immediately reduce the complaint to writing. The supervisory personnel then shall obtain the basic information if known (date, time, complainants name, address and telephone number, nature of complaint, name(s) of witnesses), and then immediately forward the complaint to the Chief’s Office.
Receipt of Complaints. See Section 6. Grantee shall provide a customer complaint toll free telephone number to the City so that the City may provide this number to customers who request it.
Receipt of Complaints. Food complaints notified to the Environmental Health Section shall be dealt with in a prompt and consistent manner in accordance with the relevant legislation and codes of practice. All food complaints shall be accepted whether or not enforcement responsibility rests with this Authority or another Enforcing Authority. Individuals seeking advice or making a complaint in person should not be advised to travel to the offices of another Enforcement Authority. Arrangements should be made for transferring details of the complaint and/or complaint material where this is necessary.
