Receipt of Complaint a. A parent or guardian of a pupil, or any person who makes a complaint to the District concerning an employee, shall be encouraged to put that complaint in writing if it is deemed to merit further consideration.
Receipt of Complaint. Upon receipt of a bona fide complaint from a bona fide consumer, the Administrator shall forward a copy of the complaint, to the accused member company together with a letter notifying the company that a preliminary investigation of a specified possible violation is being conducted and requesting the member company’s cooperation in supplying necessary information and documentation. If the Administrator has reason to believe that a member company has violated the Code, even if a written complaint has not been received, then the Administrator shall provide written notice to the member company stating the basis for the Administrator’s belief that a violation has occurred. The Administrator shall honor request by complainants for confidential treatment of their identity. The subject matter of a complaint will not be kept confidential.
Receipt of Complaint. When a complaint is received on a xxxxxx home, the TLA will investigate. If the complaint is about child maltreatment the reporter will be instructed to notify the State of Alaska, Office of Children’s Services. The TLA can offer to call OCS in a three way call with the reporter to file a protective services report. If the reporter refuses to call OCS, the TLA will call OCS. If the reporter does not want the TLA to give OCS their name, the TLA will tell OCS that it is an anonymous report.
