Quest Points of Contact. The Quest Points of Contact for these Managed Services are:
Quest Points of Contact Sample Clauses
Related to Quest Points of Contact
POINTS OF CONTACT The following personnel are designated as the Points of Contact between the Parties in the performance of this Annex. Technical Points of Contact
Single Point of Contact The Contractor must provide, at the request of the Authorized User, a Single Point of Contact (SPOC) regardless of the breadth of the services being provided. The Contractor is required to provide the name and contact telephone numbers (desk, cell phone etc.) of the SPOC. RETAINAGE The Authorized User may retain a percentage of each deliverable payment of no more than twenty-five (25) percent until the acceptance of the complete Implementation. This retainage may be reduced up to 5 percent as described in the SOW, when the Contractor substantially reduces the time required from the timeframes negotiated between the Authorized User and the Contractor. ENHANCEMENTS TO SERVICES When the right is reserved in the RFQ, unanticipated enhancements to the services procured not exceeding a cumulative twenty (20) percent of the Implementation Service cost may be agreed to by the Authorized User. Such inclusion must be included in the Total Cost Evaluation. Such unanticipated enhancements will require a written Authorized User Agreement revision, which for NYS Agency Authorized Users will include an amended Purchase Order. Any changes that will result in exceeding this twenty (20) percent will require a new competitive RFQ. Contractor shall notify the Authorized User in writing when a requested scope change will exceed the cumulative twenty (20) percent total value of the Implementation Services.
Points of Interconnection As and to the extent required by Section 251 of the Act, the Parties shall provide Interconnection of their networks at any technically feasible point as described in Section 4.3. To the extent the originating Party’s POI is not located at the terminating Party’s relevant IP, the originating Party is responsible for transporting its traffic from it’s POI to the terminating Party’s relevant IP.
PRINCIPAL CONTACTS Individuals listed below are authorized to act in their respective areas for matters related to this instrument.
Points of Interconnection and Trunk Types 2.1 Point(s) of Interconnection.
Primary Point of Contact Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for all CLEC Customers.
Operational Contacts Each Interconnection Party shall designate, and provide to each other Interconnection Party contact information concerning, a representative to be responsible for addressing and resolving operational issues as they arise during the term of the Interconnection Service Agreement.
Point of Contact (09/17) Contractor shall be the sole point of contact for the City with regard to this Contract and the System.
OGS Contacts The individual(s) at OGS responsible for contract administration are set forth in Appendix G, Contractor and OGS Information.
A designated Billing Contact The Billing Contact will become the single point of contact between the Contractor and the Authorized User for matters related to invoicing, billing and payment.
