Quality Measures. CMS shall assess quality performance using the quality measure data reported for the ACO on the quality measures set forth in Appendix D. CMS may amend Appendix D without the consent of the ACO prior to the beginning of a Performance Year to change the quality measures to be used for the Performance Year. CMS shall notify the ACO of any change in the measures applicable for a Performance Year prior to the beginning of the Performance Year in which such measures take effect.
Quality Measures. With respect to certain services set forth in this Agreement, PFPC shall (i) establish, with the support and cooperation of the GE Fund Products, quality measures and controls in accordance with General Electric’s (“GE”) six sigma quality process for its relationship with the GE Fund Products, as set forth in Exhibit D attached hereto and made a part hereof, as such Exhibit D may be amended from time to time; and (ii) endeavor to adhere to the specific service levels and take such corrective actions also as set forth in Exhibit D.
Quality Measures. With respect to certain services set forth in this agreement, USBFS shall (i) establish, with the support and cooperation of the GE Products, quality measures and controls in accordance with GEAM’s quality standards for the GE Fund Products as set forth the definitive agreement; and (ii) endeavor to adhere to the specific service levels and take such corrective actions also as set forth in Schedule 2.1.
Quality Measures. MA Health Plan will submit to the State annual HEDIS reports, Consumer Assessment of Healthcare Providers and Systems (CAHPS) if participating and any other Quality strategies and Evaluations.
Quality Measures. (Go to section) Instructions: Repeat a row for every method. Reference the data type to which the information applies by identifying the REF ID header row. Repeat the REF ID header row and subsequent rows in the table for every data type quality measure described.
Quality Measures. 2.3.1 All Services provided by Contractor are subject to inspection and approval by University.
Quality Measures. Appendix F of the Agreement is hereby stricken and replaced in full with the Appendix F included as Attachment A to this amendment.
Quality Measures. The reports to be provided by the Placement Provider to the Authority, as outlined in this Part, contain a significant quantity of information which the Authority intends to use to develop metrics to provide evidence of quality improvement and to meet the requirements of Regulatory Bodies. The Placement Provider acknowledges that the Authority undertakes to provide information and feedback on such metrics as they are developed.
Quality Measures. In relation to the performance requirements for the call-taking portion of the response times (refer Appendix 3) the Ambulance Communications Centres will make best endeavours to ensure that: 95% of calls are answered within 15 seconds (T1-T2); 95% of calls move between T2 and T4 (Call registered to Job on Dispatcher screen) within 3 minutes; Audited calls14 reach a minimum compliance level of 90% as per the Medical Priority Dispatch System performance indicators guidelines Reporting The Ambulance Communications Centres will provide data to NASO in electronic format. [Reserved] Quarterly Reporting Quarterly Reports are to be received by the 20th calendar day of the month following the end of each financial quarter in the format agreed with NASO. The following information for Ambulance Communications Services must be submitted electronically to NASO. total number of calls received by call type; total number of emergency incidents to which a service (ambulance, First Responder or PRIME) was dispatched; total number of non-emergency incidents to which a service (ambulance, First Responder or PRIME) was dispatched; total number of calls referred by the Ambulance Communications Centres to an Alternative Care Pathway; performance against each of the quality measures in clause 8.2.2 (National Summary and by each Ambulance Communications Centre); median time for all “Echo determinant” (refer to Appendix 1) calls (which have required a scene response) to be activated, by each Ambulance Communications Centre. The time recorded will be T4 – T5 as indicated in Appendix 3; median time for other life-threatening calls (which have warranted a scene response) to be activated, by each Ambulance Communications Centre. The time recorded will be T4 – T5 as indicated in Appendix 3; abandoned call rate. The following information must be submitted electronically for PRIME Services number of PRIME notifications; number of PRIME responses (as system improvements allow); The following information must be submitted electronically for Air Ambulance Services. This information must also be copied to the Air Ambulance providers. number of incidents to which an Air response was dispatched by volume, provider and Dispatch Categories (refer to Appendix 1); Median activation times (T4-T6) for Air Providers against the following targets: Day time (0600 – 1800) Within 10 minutes of dispatch time Night time (1800 – 0600) Within 20 minutes of dispatch time National Performance data against resp...
Quality Measures. The Contractor is required to conduct quality of care outcome studies which include quality measures as outlined in the MHN Policy and Procedure Guide. SCDHHS may impose liquidated damages, sanctions and/or restrict enrollment pending attainment of acceptable quality of care.
