Provision of Required Materials in Electronic Formats Sample Clauses

Provision of Required Materials in Electronic Formats. ‌ The STATE or the MCO must provide electronic format enrollment materials including the Provider Directory, Handbook, and Formulary or materials otherwise required to be available in writing under 42 CFR §438.10(c).

Provision of Required Materials in Electronic Formats. The STATE or the MCO must provide in electronic format enrollment materials including a PCNL, Provider Directory, Handbook, and Formulary, or materials otherwise required to be available in writing under 42 CFR § 438.10(c)§ . Any materials provided by the MCO in electronic format must meet the requirements of 42 CFR § 438.10(c)(6). For SNBC SNP Enrollees, the MCO may follow CMS guidance regarding the provision of materials in alternative formats.‌‌ The format is readily accessible; The information is placed in a location on the MCO's web site that is prominent and readily accessible; The information is provided in an electronic form which can be electronically retained and printed; The information is consistent with the content and language requirements of this section; and The Enrollee is informed that the information is available in paper form without charge upon request, and the MCO shall mail the information to the Enrollee or the Enrollee’s address within five business days from the request. The materials must also comply with the accessibility standards of Sections 504 and 508 of the Rehabilitation Act of 1973, as amended. See 36 CFR Part 1194, and the Final Rule in FR Vol. 82, No. 11, published January 18, 2017. The State will collect Enrollees’ requests for paper documents and maintain the database of the Enrollees’ selection. The Potential Enrollee or Enrollee is permitted to withdraw the request at any time. The State will provide data on an Enrollee’s selection to the MCO on a monthly basis through the enrollment files and will be responsible for communicating any change in an Enrollee’s selection. If the MCO receives the request from an Enrollee to receive all of their documents in paper format, the MCO must provide that information to the STATE in a process to be determined by the State. If the materials contain individually identifiable Enrollee data, the materials must be sent to a secure electronic mailbox and made available at a password-protected secure electronic Web site or on a data storage device; The MCO shall provide the Enrollee with an MCO customer service number on the Enrollee's identification card that may be called to request a paper version of the materials provided in an electronic format; and The materials provided in an electronic format must meet all other requirements of the Contract regarding content, accessibility, and any required time frames for distribution.