Program Errors. The Licensed Software shall be free of any Critical Program Errors.
Program Errors. If Customer gives Licensor notice of a Critical Program Error contained in the Software, Licensor will, upon receipt of such notice, immediately investigate such Critical Program Error and will deliver to Customer either a patch or workaround or code to correct such Critical Program Error (and deliver to Customer appropriate code and Documentation for such correction) at no additional cost to Customer within ten (10) days after receipt of such notice. If Licensor fails to eliminate the Critical Program Error within ten (10) days after receipt of such notice, then Customer shall have the right to exercise the remedies identified in paragraph 7.2.6.
Program Errors. McDATA and EMC recognize that Software non-conformities are of varying severity and require different levels of responsiveness. PRIORITY 1 - CRITICAL ERROR Priority 1 errors are those that [*]. McDATA recognizes that Priority 1 errors have a significant impact on End User Customers and [*]. Priority 2 errors are errors for which [*]. PRIORITY 3 - MINOR ERROR Priority 3 errors [*].
Program Errors. The Services shall be free of any errors that have or may have substantial adverse impacts on the operations of Buyer or on the use of the Services, including, but not limited to, viruses, malicious code, trojan horse, worm, time bomb, self-help code, back door, or other software code or routine designed to (i) damage, destroy, or alter any software or hardware; (ii) reveal, damage, destroy or alter any data; (iii) disable any computer program automatically; or (iv) permit unauthorized access to any software or hardware.
Program Errors. The Goods shall be free of any errors that have or may have substantial adverse impacts on the operations of Buyer or on the use of the Goods.
Program Errors. The Licensor merely warrants that the Program fulfils the functions indicated in the software description. It does not however give any warranty that the Program is free of errors or that it satisfies particular requirements of the Licensee. The Licensee shall assume full responsibility for selection of the Program, as well as for all decisions and actions which he shall implement on the basis of information gained through use of the Program. Any statements on the application possibilities of the Program shall be neither implied nor express undertakings. The Licensor shall make the Program available "as it is". In the event that the Program does not fulfil the functions indicated in the software description, the Licensee shall receive reimbursement of the licence fee upon returning the Program whithin six months of transfer: All further claims shall be excluded.
Program Errors. McDATA and Buyer recognize that Software nonconformities are of varying severity and require different levels of responsiveness. Priority 1 - Critical Error Priority 1 errors are those that corrupt data or that a user cannot conveniently work around. McDATA recognizes that Priority 1 errors have a significant impact on End User Customers and require immediate attention. McDATA agrees to acknowledge receipt of Buyer’s report of such Priority 1 errors within [***] ([***]) hours of such call, and further agrees to commence corrective action as soon after receipt of such report as is reasonably possible, and will diligently pursue such corrective action until the errors are corrected. Priority 2 - Serious Error Priority 2 errors are errors for which work-arounds are available; however, they have a noticeable effect and require prompt attention. McDATA agrees to acknowledge receipt of Buyer’s report of such Priority 2 errors within [***] hours of such call. In the event a Priority 2 error is not resolved within [***] ([***]) days after Buyer reports the error, McDATA will provide Buyer with the schedule and action plan for prompt resolution. Priority 3 - Minor Error Priority 3 errors usually have minimal impact and need not be resolved separately. Resolution of these errors may be incorporated in maintenance updates as periodically released by McDATA.
Program Errors. During the Term, Wildform shall resolve Program Errors in the manner provided in Exhibit A.
Program Errors. McDATA and EMC recognize that Software non-conformities are of varying severity and require different levels of responsiveness. [*]
Program Errors
