Problem Reporting. 3.12.1 HW maintains an international problem reporting system. A website and an e-mail address is maintained and viewed by HW product managers on a regular basis. If a problem in the Software is repeatable using the latest English version and the test data supplied, and the problem is in the opinion of HW significant, HW will attempt to solve the problem in the next standard version of the Software.
Problem Reporting. If you wish to report complaints or suspected Private Key Compromise, Certificate misuse, or other types of fraud, compromise, misuse, or inappropriate conduct related to Certificates at any time, you agree to follow the Problem Reporting procedures stated in Trend Micro’s CPS.
Problem Reporting. As stipulated by the Agency, the Contractor and/or Agency shall provide a report listing any problem or concern encountered. Records of such reports and other related communications issued in writing during the course of Contract performance shall be maintained by the parties. At the next scheduled meeting after a problem has been identified in writing, the party responsible for resolving the problem shall provide a report setting forth activities taken or to be taken to resolve the problem together with the anticipated completion dates of such activities. Any party may recommend alternative courses of action or changes that will facilitate problem resolution. The Contract Owner has final authority to approve problem-resolution activities. The Agency’s acceptance of a problem report shall not relieve the Contractor of any obligation under this Contract or waive any other remedy. The Agency’s inability to identify the extent of a problem or the extent of damages incurred because of a problem shall not act as a waiver of performance or damages under this Contract.
Problem Reporting. As stipulated by the Agency, the ACO and/or Agency shall provide a report listing any problem or concern encountered. Records of such reports and other related communications issued in writing during the course of Agreement performance shall be maintained by the parties. At the next scheduled meeting after a problem has been identified in writing, the party responsible for resolving the problem shall provide a report setting forth activities taken or to be taken to resolve the problem together with the anticipated completion dates of such activities. Any party may recommend alternative courses of action or changes that will facilitate problem resolution. The Agency has final authority to approve problem- resolution activities.
Problem Reporting. Customer is responsible for reporting problems to InterCept’s customer service or operations staff at the contact numbers or addresses provided by InterCept from time to time.
Problem Reporting. Customer is responsible for reporting problems relating to the Services provided hereunder to Fidelity’s customer service or operations staff at the contact numbers or addresses provided by Fidelity from time to time.
Problem Reporting. Distributor shall keep Supplier informed as to any problems encountered with the Products and any resolutions arrived at for those problems, and to communicate promptly to Supplier any and all modifications, design changes or improvements of the Product suggested by any End-User, employee or agent. Distributor further agrees that Supplier shall have, and is hereby assigned, any and all right, title and interest in and to any such suggested modifications, design changes, or improvements of the Product, without the payment of any additional consideration therefore either to Distributor, or its employees, agents or End-Users. Distributor will also promptly notify Supplier of any infringement of any trademarks or other proprietary rights relating to the Product of which Distributor becomes aware.
Problem Reporting. Upon discovering a Critical Defect, Licensee shall report the Defect to Licensor.
Problem Reporting. A support ticket tracking system is used to manage problems/requests from end users. Subscriber’s end users will be notified by an appropriate screen upon an attempted login if the service goes down outside regular support hours. During business hours, Subscriber end users have the option of seeking help or reporting problems via email (preferred) or phone to MoreSteam’s customer support staff or via the support ticket system. During non-business hours Subscriber end users can report problems via the support ticket tracking system.
