Priority Services. TransACT does not offer a special priority assistance service to customers with life threatening medical conditions. TransACT will act on a best efforts basis but cannot guarantee priority connections and fault resolution given the reliance on third party suppliers. Customers with life threatening medical conditions should contact TransACT on 13 30 61 to discuss the options available.
Priority Services. Customer has access to the ES&S Help Desk for assistance. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on certified ES&S parts inventory. Note: Except for those ES&S Hardware Maintenance Services specifically set forth herein, ES&S is under no obligation and shall not provide other ES&S Hardware Maintenance Services to the Customer unless previously agreed upon in writing by the parties. ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES FIRMWARE Initial Post-Warranty Term: Expiration of the Warranty Period through the first anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee in Total 1 Model DS950 Scanner Year 1 $1,885.00 $1,885.00 Total Firmware License, Maintenance and Support Fees for the Initial Post-Warranty Term $1,885.00 Software License, Maintenance and Support Services Provided by ES&S under the Agreement 1. Telephone Support.
Priority Services. Customer has access to the ES&S Help Desk for assistance. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on certified ES&S parts inventory. Note: Except for those Hardware Maintenance Services specifically set forth herein, ES&S is under no obligation and shall not provide other Hardware Maintenance Services to the Customer unless previously agreed upon in writing by the parties. ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES SOFTWARE Term: Expiration of the Warranty Period through the fifth anniversary thereof Listed below is the Software and Fees for which Software License, Maintenance and Support will be provided: Qty Description Coverage Period Software License, Maintenance and Support Fee In Total 1 ElectionWare Software – PYO Standard Year 1 $21,365.00 1 ElectionWare Software – PYO Standard Year 2 $21,365.00 1 ElectionWare Software – PYO Standard Year 3 $21,365.00 1 ElectionWare Software – PYO Standard Year 4 $21,365.00 1 ElectionWare Software – PYO Standard Year 5 $21,365.00 Total Software License, Maintenance and Support Fees for the Term $106,825.00 ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES FIRMWARE Term: Expiration of the Warranty Period through the fifth anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 46 Model DS200 Scanner Year 1 $80.00 $3,680.00 46 ExpressVote BMD Terminal Year 1 $65.00 $2,990.00 Total License, Maintenance and Support Fees for Year 1 $6,670.00 46 Model DS200 Scanner Year 2 $80.00 $3,680.00 46 ExpressVote BMD Terminal Year 2 $65.00 $2,990.00 Total License, Maintenance and Support Fees for Year 2 $6,670.00 46 Model DS200 Scanner Year 3 $80.00 $3,680.00 46 ExpressVote BMD Terminal Year 3 $65.00 $2,990.00 Total License, Maintenance and Support Fees for Year 3 $6,670.00 Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 46 Model DS200 Scanner Year 4 $80.00 $3,680.00 46 ExpressVote BMD Terminal Year 4 $65.00 $2,990.00 Total License, Maintenance and Support Fees for Year 4 $6,670.00 46 Model DS200 Scanner Year 5 $80.00 $3,680.00 46 ExpressVote BMD Terminal Year 5 $65.00 ...
Priority Services. The Company is committed to observe all its commercial undertakings with clients. The significance of several contracts is acknowledged by the parties through the introduction of "Priority Services". As such it is agreed between the parties that the following services shall be deemed to be "Priority Services" and will not be effected in anyway by Industrial Stoppages, bans or limitations or any other circumstances, as part of consulting with site union delegate(s). Contracts deemed to be "Priority Services" are:
Priority Services. Access to the ES&S Help Desk. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on availability of certified ES&S parts inventory. Note: Except for those Extended Hardware Warranty Maintenance Services specifically set forth herein, ES&S is under no obligation and shall not provide other Extended Hardware Warranty Maintenance Services to the Customer unless previously agreed upon in writing by the parties. ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES SOFTWARE Initial Term: Initial License Term as defined in Section 2.3 of the General Terms Listed below is the Software and Fees for which Software License, Maintenance and Support will be provided: Qty Description Coverage Period Software License, Maintenance and Support Fee In Total 1 ElectionWare Software – PYO Standard Year 1 $49,500.00 1 ElectionWare Software – PYO Standard Year 2 $49,500.00 1 ElectionWare Software – PYO Standard Year 3 $49,500.00 1 ElectionWare Software – PYO Standard Year 4 $49,500.00 1 ElectionWare Software – PYO Standard Year 5 $49,500.00 Total Software License, Maintenance and Support Fees for the Initial Term $247,500.00 ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES FIRMWARE Initial Term: Initial License Term as defined in Section 2.3 of the General Terms Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 175 Model DS200 Scanner Year 1 $80.00 $14,000.00 2 Model DS450 Scanner Year 1 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 1 $55.00 $7,150.00 Total License, Maintenance and Support Fees for Year 1 $24,300.00 175 Model DS200 Scanner Year 2 $80.00 $14,000.00 2 Model DS450 Scanner Year 2 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 2 $55.00 $7,150.00 Total License, Maintenance and Support Fees for Year 2 $24,300.00 175 Model DS200 Scanner Year 3 $80.00 $14,000.00 2 Model DS450 Scanner Year 3 $1,575.00 $3,150.00 Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 130 ExpressVote BMD Terminal Year 3 $55.00 $7,150.00 Total License, Maintenance and Support Fees for Year 3 $24,300.00 175 Model DS200 Scanner Year 4 $80.00 $14,000.00 2 Mod...
Priority Services. Customer has access to the ES&S Help Desk for assistance. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on certified ES&S parts inventory. Note: Except for those Hardware Maintenance Services specifically set forth herein, ES&S is under no obligation and shall not provide other Hardware Maintenance Services to the Customer unless previously agreed upon in writing by the parties. ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES FIRMWARE Initial Term: Expiration of the Warranty Period through the fifth anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 14 Model DS200 Scanner Year 1 $80.00 $1,120.00 14 Model DS200 Scanner Year 2 $80.00 $1,120.00 14 Model DS200 Scanner Year 3 $80.00 $1,120.00 14 Model DS200 Scanner Year 4 $80.00 $1,120.00 14 Model DS200 Scanner Year 5 $80.00 $1,120.00 Total Firmware License, Maintenance and Support Fees for the Term $5,600.00 Software License, Maintenance and Support Services Provided by ES&S under the Agreement 1. Telephone Support.
Priority Services. The customer receives priority on service calls. The customer receives priority on response time. The customer receives priority on certified PES parts inventory. Note: Except for those Hardware Maintenance Services specifically set forth herein, PES is under no obligation and shall not provide other Hardware Maintenance Services to the Customer unless previously agreed upon in writing by the parties.
Priority Services. Customer has access to the ES&S Help Desk for assistance. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on certified ES&S parts inventory. Note: Except for those Hardware Maintenance Services specifically set forth herein, ES&S is under no obligation and shall not provide other Hardware Maintenance Services to the Customer unless previously agreed upon in writing by the parties. ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES FIRMWARE Initial Term: Expiration of the Warranty Period through the fourth anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Annual Firmware License, Maintenance and Support Fee In Total 30 DS200 Tabulator Years 2 - 5 $87.00 $2,610.00 30 ExpressTouch (With Printer) Years 2 - 5 $72.00 $2,160.00 Total Annual Firmware License, Maintenance and Support Fees for the Initial Term $4,770.00 Software License, Maintenance and Support Services Provided by ES&S under the Agreement 1. Telephone Support.
Priority Services. Expend the percentage of Title III-B funds, as established by NYSOFA for each of the three priority services categories (access, in-home and legal assistance) in Program Instruction 88-PI-47 [7/22/88]. Waiver: NYSOFA, in approving the Title III-B application or amendment to such application, may waive the assurance of the above paragraph for any category of service for which the AAA demonstrates to NYSOFA that services provided from other sources meet the needs of older adults in the PSA for that category of service. If the AAA receives a waiver for any category of service, it must continue to spend for the remaining categories of services the percentage of AAA funds approved by NYSOFA.
Priority Services. Where a situation may arise that interferes/disrupts or restricts the regular daily custodial functions/tasks the following priorities must be performed. • washroom/change room – thorough cleaning/services • water fountain – thorough cleaning/sanitizing • desk/table tops – damp cleaning, etc. • building security – ensure all doors/windows are locked and secured • waste removal HISTORICAL SECTION
