Common use of Position Description Clause in Contracts

Position Description. Position Purpose The Associate Nurse Unit Manager (ANUM) is a senior position that encompasses management responsibilities, particularly in the day-to-day organisation of the dialysis unit. The ANUM works as a member of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice within the core values of EGHS Department / Unit Specific Overview EGHS’ Perioperative department offers a wide range services to meet the needs of the local community and the surrounding region. The perioperative services include two operating theatres, day procedure unit – 6 bays, central sterile supply department, recovery room – 4 bays and a renal dialysis suite – 7 chairs. We offer a range of surgical procedures performed by our resident and visiting surgeons, these include; general surgery, gynaecology, ophthalmology, orthopaedics, urology, dental, Ear nose and throat, caesarean section and certain emergency surgeries. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 2019-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and is underpinned by our organisational values and behaviours - ‘improving our communities health and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, which are pivotal in achieving our vision of being ‘leaders in rural health care’: BETTER HEALTH A system geared to prevention as much as treatment Everyone understands their own health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Responsibilities and Major Activities Manage and be accountable for a portfolio / project as delegated by the NUM Responsible for workload delegation, ratios and maintaining a safe working environment including appropriate skills mix of staff to patient needs Ensures and promotes an excellent standard of care and service delivery in partnership with patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area and recognises limitations in practice and abilities and seeks input from more experienced clinicians and help as necessary Provide physical, emotional and environmental assistance for patients in addition to supporting the team by counselling and education Provide expert input into the planning, delivery and evaluation of nursing care in partnership with the patient / resident and the multidisciplinary team Assist the Unit Manager in the leadership and co-ordination of staff rostering, recruitment and retention of workforce and operational workflows Assist the Unit Manager by providing expert guidance, mentoring and supervision to other practitioners and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete and up-to-date documentation in line with EGHS policies and maintain a high documentation standard of all staff within the designated area Lead the usage and implementation of evidence based clinical practice and provide guidance and support to all staff to encourage best practice Provide leadership in co-ordination with the Unit Manager for service development and quality improvement activities within your designated area Ensure that all patients, residents, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination Managing the complaints process of staff and providing facilitating discussion with all relevant stakeholders including patients / residents and family Undertake the admission and discharge of patients to a high standard as required by your area of work Assist the Unit manager in financial performance and management Key Performance Indicators Participate in professional development. Assist and encourage staff to pursue education opportunities. Participate in annual Mandatory Education Program as required. Maintain annual competencies and attend training as required. Accuracy and timeliness of work completed. Process understanding and completion. Relationship building. Process improvement. Annual professional development plan.

Appears in 1 contract

Samples: eghs.net.au

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Position Description. Position Purpose The Associate Nurse Unit Manager (ANUM) Purpose: To provide and maintain high quality cleaning and porterage functions within East Grampians Health Service. To assist all departments to ensure an effective and efficient service is a senior position that encompasses management responsibilities, particularly in the day-to-day organisation of the dialysis unitdelivered. The ANUM works as a member of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice within the core values of EGHS Department / Unit Specific Overview EGHS’ Perioperative department offers a wide range East Grampians Health Services success is underpinned by the work of our support services based across both Ararat and Willaura campuses. These include kitchen and food services, cleaning, maintenance, aged care, building and environmental maintenance. Additionally, EGHS operates and maintains its own café (Café Pyrenees) available to meet the needs of the local community all staff, patients, visitors and the surrounding regionwider community. The perioperative services include two operating theatresEach of these program areas are vital to ensuring the safe, day procedure unit – 6 bays, central sterile supply department, recovery room – 4 bays efficient and a renal dialysis suite – 7 chairs. We offer a range welcoming environment of surgical procedures performed by our resident and visiting surgeons, these include; general surgery, gynaecology, ophthalmology, orthopaedics, urology, dental, Ear nose and throat, caesarean section and certain emergency surgeriesEGHS. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 2019-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and is underpinned by our organisational values and behaviours - ‘improving our communities health and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, which are pivotal in achieving our vision of being ‘leaders in rural health care’: BETTER HEALTH A system geared to prevention as much as treatment Everyone understands their own health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Cleaning standards for Victorian public hospitals 2011 Food safety standards Australian and New Zealand Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Responsibilities and Major Activities Manage Perform orderly, porterage and be accountable for courier functions within a portfolio / project as delegated by the NUM Responsible for workload delegation, ratios and maintaining a safe working hospital environment including appropriate skills mix of staff to patient needs Ensures and promotes an excellent standard of care and service delivery in partnership with patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area and recognises limitations in practice and abilities and seeks input from more experienced clinicians and help as necessary Provide physical, emotional and environmental assistance for patients in addition to supporting the team by counselling and education Provide expert input into the planning, delivery and evaluation of nursing care in partnership with the patient / resident and the multidisciplinary team Assist the Unit Manager in the leadership and co-ordination of staff rostering, recruitment and retention of workforce and operational workflows Assist the Unit Manager by providing expert guidance, mentoring and supervision to other practitioners and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete and up-to-date documentation in line with EGHS policies To provide and maintain a high documentation quality standard of all staff cleanliness within East Grampians Health Service Participate in the designated area Lead the usage cleaning of patients rooms and implementation of evidence based clinical practice areas Perform portering duties for patients/residents between wards/facilities as required including to theatre, pathology and provide guidance and support to all staff to encourage best practice Provide leadership in co-ordination with the Unit Manager for service development and quality improvement activities within your designated area medical imaging Ensure that all patients, residents, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination Managing Work across the complaints process full spectrum of staff health care services and providing facilitating discussion with all relevant stakeholders including patients / residents and family Undertake the admission and discharge of patients relate positively to a high wide range of people Undertake all duties as described in the relevant work schedules Maintaining an adequate standard as required by your area of work Assist the Unit manager in financial performance and management Key Performance Indicators Participate in professional development. Assist and encourage staff to pursue education opportunities. Participate in annual Mandatory Education Program as required. Maintain annual competencies and attend training as required. Accuracy and timeliness of work completed. Process understanding and completion. Relationship building. Process improvement. Annual professional development plan.documentation for task completion Follow infectious control guidelines

Appears in 1 contract

Samples: eghs.net.au

Position Description. Position Purpose The Associate Nurse Unit Manager (ANUM) is Purpose: Ensure a senior position that encompasses high level of procurement support and service provided to East Grampians Health Service management responsibilities, particularly in the day-to-day organisation of the dialysis unitand staff. The ANUM works as a member of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice within the core values of EGHS Department / Unit Specific Overview EGHS’ Perioperative department offers a wide range East Grampians Health Services success is underpinned by the work of our corporate services to meet the needs of the local community based across both Ararat and the surrounding regionWillaura campuses. The perioperative corporate services include two operating theatresdivision includes supply, day procedure unit – 6 baysfinance and front office. Each of these program areas are vital to ensuring the safe, central sterile supply department, recovery room – 4 bays efficient and a renal dialysis suite – 7 chairs. We offer a range welcoming environment of surgical procedures performed by our resident and visiting surgeons, these include; general surgery, gynaecology, ophthalmology, orthopaedics, urology, dental, Ear nose and throat, caesarean section and certain emergency surgeriesEGHS. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 20192015-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and 18 is underpinned by our organisational values and behaviours - ‘improving the health of our communities health community’ and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, incorporates 7 key goals which are pivotal in achieving our vision of being leaders in rural health care: BETTER HEALTH A Develop a service that is responsive to community needs Improve the health status and experiences of our community Expand service workforce and system geared to prevention as much as treatment Everyone understands their own capacity Increase the financial sustainability and productivity of EGHS Continuous improvement and innovation Increase accountability and transparency Utilise e-health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs communication technology. Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Responsibilities and Major Activities Manage Ensure all supply queries are attended to in accordance with guidelines Achieve efficiencies in the procurement function and be accountable work to identify additional cost savings in the organisation Ensure the requirements of the Health Service are met with regard to best value and quality Assess stock requirements and appropriately advise on availability bearing in mind quality, cost and standardisation Ensure smooth flow of the system beginning from assessing needs to authorisation and distribution Comply with EGHS protocols for a portfolio / project as delegated by the NUM Responsible for workload delegation, ratios and maintaining a safe working environment including appropriate skills mix avoidance of staff over or under supply Maintain computerised stock records Provide high level administrative support to patient needs Ensures and promotes an excellent standard of care and service delivery in partnership with patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area Department and recognises limitations East Grampians Health Service Present a positive and friendly image for the Community Nursing department and deal with people in practice a manner reflective of EGHS values Attend to filing, mail-outs, photo-copying, laminating and abilities book keeping Maintain cleanliness and seeks input orderly presentation of business premises Key Performance Indicators Provision of timely and accurate reports to managers and employees Positive feedback on administration service provision from more experienced clinicians internal and help as necessary Provide physicalexternal stakeholders Key Selection Criteria Essential Criteria: Professional approach to problem solving and commitment to quality. Good communication skills and team oriented. Pleasant disposition with customer service focus Ability to complete tasks in a timely and accurate manner. Attention to quality and storage issues relating to stock to minimise waste. Understanding of stock purchases, emotional storage and environmental assistance for patients in addition issues relevant to supporting sterile and non-sterile stocks. Working knowledge of the team by counselling and education Provide expert input into the planningprocurement, delivery and evaluation of nursing care in partnership with the patient / resident and the multidisciplinary team Assist the Unit Manager in the leadership and co-ordination of staff rostering, recruitment and retention of workforce and operational workflows Assist the Unit Manager by providing expert guidance, mentoring and supervision to other practitioners and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete and up-to-date documentation in line with EGHS policies and maintain a high documentation standard of all staff invoicing systems within the designated area Lead the usage hospital service. High level of computer literacy to be able to maintain computerised stock records. Must comply to having or completion of: National Police Check (renewed every 3 years) Working with Children Check (renewed every 5 years) Desirable Criteria Experience in Customer Service and implementation administration, preferable within a health service environment Experience with Oracle purchasing software or similar systems Acknowledgement Employee Signature: Employee Name: Date: Manager Signature: Manager Name: Date: Developed Date: October 2021 Developed by: Xxxx Xxxxxxx, Procurement Services Manager Date of evidence based clinical practice and provide guidance and support to all staff to encourage best practice Provide leadership in co-ordination with the Unit Manager for service development and quality improvement activities within your designated area Ensure that all patients, residents, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination Managing the complaints process of staff and providing facilitating discussion with all relevant stakeholders including patients / residents and family Undertake the admission and discharge of patients to a high standard as required by your area of work Assist the Unit manager in financial performance and management Key Performance Indicators Participate in professional development. Assist and encourage staff to pursue education opportunities. Participate in annual Mandatory Education Program as required. Maintain annual competencies and attend training as required. Accuracy and timeliness of work completed. Process understanding and completion. Relationship building. Process improvement. Annual professional development plan.next Review: October 2022

Appears in 1 contract

Samples: eghs.net.au

Position Description. Position Purpose Purpose: The Associate Nurse Unit Manager (ANUM) position is a senior position that encompasses management responsibilitiesresponsible for administrative tasks relating to COVID services for East Grampians Health Service including the vaccination clinic, particularly in COVID swab clinic and the day-to-day organisation of the dialysis unitmain reception COVID screening. The ANUM works as a member of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice within the core values of EGHS Department / Unit Specific Overview EGHS’ Perioperative department offers a wide range services East Grampians Health Service aims to meet the needs of the local community and the surrounding region. The perioperative services include two operating theatres, day procedure unit – 6 bays, central sterile supply department, recovery room – 4 bays and by offering a renal dialysis suite – 7 chairsvast array of services. We offer a range of surgical procedures performed by our resident Acute and visiting surgeonsAged Care Services including Urgent Care Centre, these include; general surgeryInpatient Services, gynaecologyOncology, ophthalmologyand Midwifery with residential aged care services include 81 bed-based services located at Parkland House Hostel in Willaura, orthopaedicsGarden View Court Hotel Ararat and 00 Xxxx Xxxxxx Ararat. Other services also include Community Nursing, urologyAllied Health including Dental, dentalPerioperative Services, Ear nose Medical Imaging and throat, caesarean section and certain emergency surgeriesHealth Information. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community community-based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 2019-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and is underpinned by our organisational values and behaviours - ‘improving our communities health and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, which are pivotal in achieving our vision of being ‘leaders in rural health care’: BETTER HEALTH A system geared to prevention as much as treatment Everyone understands their own health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Responsibilities and Major Activities Employees will have a principal place of employment within the vaccination clinic, COVID swab clinic or main reception COVID screening with an expectation to be flexible and dynamic and learn all roles related to COVID services and move between them to meet organisational need. Administration responsibilities in the Vaccination Clinic Answering consumer calls and taking details accurately Appointment bookings and maintenance of the booking system Sound knowledge of the COVID19 Vaccination Program and Central Vaccine Management System (CVMS) Ensure eligibility criteria is met for consumer bookings Ensure vaccination clinic environment is well stocked, maintained and meets OH&S requirements Follow correct process as set out in the guidelines during the clinic Manage consumer cancellations and be accountable for a portfolio / project liaise with nurse immunisers to ensure there is no vaccine wastage COVID screen consumers on entry to the clinic Follow procedures to complete patient information the relevant databases [AIR and CHRIS21 (staff only)] Any other tasks as delegated directed by the NUM Responsible for workload delegationLead Vaccinator, ratios and maintaining a safe working environment including appropriate skills mix of staff to patient needs Ensures and promotes an excellent standard of care and service delivery in partnership with patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area and recognises limitations in practice and abilities and seeks input from more experienced clinicians and help as necessary Provide physical, emotional and environmental assistance for patients in addition to supporting the team by counselling and education Provide expert input into the planning, delivery and evaluation of nursing care in partnership with the patient / resident and the multidisciplinary team Assist the Unit Department Manager or delegate Administration responsibilities in the leadership COVID Swab Clinic Answering consumer calls and co-ordination taking details accurately Have a sound knowledge of staff rostering, recruitment and retention of workforce and operational workflows Assist the Unit Manager by providing expert guidance, mentoring and supervision to other practitioners and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete and up-to-date documentation COVID information Record patient details into IPM Compile COVID Swab packs, as per guidelines, for nurse to use during clinic Ensure all details are correct and packs are prepared correctly including priority stickers for high-risk population groups Set up Swab Clinic ensuring everything is available for the nurses for the clinic Follow correct process as set out in line with EGHS policies and maintain a high documentation standard the guidelines during the clinic including infection control measures At the completion of all staff within the designated area Lead clinic, follow procedures to complete patient information into IPM Any other tasks as directed by the usage and implementation of evidence based clinical practice and provide guidance and support to all staff to encourage best practice Provide leadership Department Manager or delegate Administration responsibilities in co-ordination with the Unit Manager for service development and quality improvement activities within your designated area Ensure that all patients, residents, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination Managing the complaints process of Main Reception COVID Screening Greeting staff and providing facilitating discussion with consumers on arrival and ensuring COVID screening is undertaken, attestations are completed and details are recorded for contract tracing Ability to use and assist others in the QR code check in process Sound knowledge of COVID screening using up to date clinical and epidemiological questions Attention to detail for all relevant stakeholders registers related to contact tracing Initiative to stay abreast of changing COVID advice and restrictions, including patients / residents but not limited to travel restrictions, hotspots and family Undertake localised outbreaks, visitor restrictions Escalating identified COIVD risks entering the admission and discharge of patients to a high standard health service Any other tasks as required directed by your area of work Assist the Unit manager in financial performance and management Department Manger or delegate Key Performance Indicators Participate Timely and accurate completion of tasks Key Selection Criteria Essential Criteria: High level customer service and interpersonal skills Self-reliant, motivated, able to work independently and use initiative to respond to situations as they arise Ability to work within a team to achieve team goals Ability to be flexible and work across services utilising a range of systems Excellent communication, negotiation, organisational and time management skills Able to liaise across the full spectrum of services and relate positively to a wide range of people Demonstrated ability to deal with a range of complex situations Commitment to quality, best practice and environmental safety Proficient in professional development. Assist the use of a range of computer software programs at the level required to fulfil this position Demonstrated attention to detail Must comply with having or completion of: National Police Check (renewed every 3 years) Working with Children Check (renewed every 5 years) Immunisation requirements (annually) Desirable Criteria Certificate or qualifications in Business Administration and encourage staff to pursue education opportunities. Participate in annual Mandatory Education Program as required. Maintain annual competencies and attend training as required. Accuracy and timeliness or Customer Service Acknowledgement Employee Name: Employee Signature: Date: Manager Name: Manager Signature : Date: Developed Date: February 2021 Developed By – Name: Developed by – Title: Human Resources Date of work completed. Process understanding and completion. Relationship building. Process improvement. Annual professional development plan.Next Review: February 2022

Appears in 1 contract

Samples: eghs.net.au

Position Description. Position Purpose The Associate Nurse Unit Manager (ANUM) is a senior position that encompasses management responsibilities, particularly in the dayPurpose: To work co-to-day organisation operatively and effectively as part of the dialysis unit. The ANUM works as Community Health Centre dental team, to deliver a member broad range of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice oral health services within the core values scope of EGHS publically funded dental services. Department / Unit Specific Overview The East Grampians Health Service (EGHS’ Perioperative department offers ) Dental Clinic is a wide range Community Dental Program provider based in the EGHS Community Health Centre. The four-chair clinic provides general, emergency and denture services to meet the needs of the local community members in a friendly and the surrounding regionmodern work environment. The perioperative service includes the operation of Smile Squad delivery to the region’s Primary and Secondary Schools and outreach services include two operating theatresto Residential Aged Care facilities, day procedure unit – 6 bays, central sterile supply department, recovery room – Smiles 4 bays Miles and Budja Budja. EGHS provides limited dental services to Langi Kal Kal and Xxxxxxx Prisons. The service is also a renal dialysis suite – 7 chairs. We offer a range of surgical procedures performed by our resident training service and visiting surgeons, these include; general surgery, gynaecology, ophthalmology, orthopaedics, urology, dental, Ear nose and throat, caesarean section and certain emergency surgerieshas up to four final year Dental students from La Trobe University providing services to the community. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 2019-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and is underpinned by our organisational values and behaviours - ‘improving our communities health and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, which are pivotal in achieving our vision of being ‘leaders in rural health care’: BETTER HEALTH A system geared to prevention as much as treatment Everyone understands their own health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Responsibilities and Major Activities Manage and be accountable for a portfolio / project Ensure proper standards of infection control are maintained Ensure confidentiality is maintained in all matters pertaining to patients/ residents/ staff as delegated by the NUM Responsible for workload delegation, ratios and maintaining a safe working environment including appropriate skills mix of staff to patient needs Ensures and promotes an excellent standard of care and service delivery in partnership with patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area and recognises limitations in practice and abilities and seeks input from more experienced clinicians and help as necessary Provide physical, emotional and environmental assistance for patients in addition to supporting the team by counselling and education Provide expert input into the planning, delivery and evaluation of nursing care in partnership with the patient / resident Health Services Act and the multidisciplinary Privacy Act Work collaboratively as a member of the dental team Assist the Unit Manager in the leadership and co-ordination of staff rostering, recruitment and retention of workforce and operational workflows Assist the Unit Manager by providing expert guidance, mentoring and supervision to other practitioners and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete and up-to-date documentation in line with EGHS policies and maintain a high documentation standard of all staff within the designated area Lead the usage and implementation of evidence based clinical practice and provide guidance and support to all staff to encourage best practice Provide leadership in co-ordination with the Unit Manager for service development and quality improvement activities within your designated area Ensure that all achieve patients, residents, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination Managing discrimination. Respond to clinical changes in the complaints process patient’s condition and initiate consultation with relevant medical/nursing and multidisciplinary teams as required Manage patients, under the direction of staff experienced clinicians, within competency and providing facilitating discussion experience levels as defined by the Dental Health Services Victoria’s Credentialing and Scope of Clinical Practice policy and as assessed by regular record audit Demonstrate a good professional team work relationship with all staff members at all times and support, develop and maintain effective communication systems Contribute to effective patient flow by monitoring efficient patient scheduling, work practices and time management processes Report of any malfunctioning equipment and/or facility to the manager Ensure accidents/incidents are appropriately documented in timely manner and relevant stakeholders including patients / residents and family Undertake the admission and discharge of patients preventative action taken. Contribute to a high standard as required by your area of work Assist the Unit manager in financial performance and management effective patient flow to achieve Key Performance Indicators and targets Accept accountability for own actions, understand clinical limitations and seek guidance when limited by own expertise Participate in the annual performance development process, identifying key areas for professional development. Assist and encourage staff to pursue education opportunities. personal growth Participate in annual Mandatory Education Program meetings, working groups, networks and activities as required. Maintain annual competencies delegated and agreed by the Director of Community Services Promote and maintain and environment of teamwork and professionalism and attend training dental team meetings Actively promote a positive public image and professional brand of East Grampians Health Service and Dental Health Services Victoria Model professionalism and ethical practice and upholds the values of the organisation Undertake quality improvement activities as requireddirected by the Clinic Co-ordinator and demonstrate a commitment to organisational change and respond as required Undertake all other reasonable roles, duties and tasks as delegated by the Clinical Coordinator and/or Director of Community Services. Accuracy Perform /Assist in timely and timeliness thorough dental examination, investigation and treatment of patients as outlined by the organisation’s model of care, ensuring all patients receive clinical treatment that is appropriate for their condition and based on current available best practice within your scope of practice Manage difficult clinical situations and patients with disabilities, and those patients with complex medical and social histories Work collaboratively as a member of the dental team that includes dental practitioner students, oral health therapists, dental therapists, dental hygienists, dental prosthetists, dental technicians and dental assistants to achieve desired health outcomes for patients Maintain currency of knowledge and clinical expertise through attendance and participation in relevant courses, conference, seminars, peer review and educational opportunities Accurately document patient care in accordance with scope and health service guidelines Independently undertake clinical duties, seeking support or advice from senior clinicians in accordance with EGHS clinical standards and policies, to ensure the provision of high quality and efficient dental services May be required to provide some support in clinical decision making to other members of the care team. Liaise with the senior dentist in the planning and operation of dental health services Required to work completedacross all areas of service delivery, with children and adults, including patients with disabilities and complex medical histories Key Performance Indicators Key performance measures are how you will be measured as to meeting the responsibilities of the position listed above. Process These measures will be used as a part of the Personal Development Plan (PDP) to be commenced within the first six months of the appointment and then to be reviewed on an annual basis. Compliance with the conditions of the DHSV & EGHS Purchasing Agreement for Dental Health Services Contribution to effective patient flow to achieve Dental Weighted Activity Unit (DWAU) targets Demonstrates practice within the Vision, Mission and Values of EGHS. Demonstrates leadership and application of knowledge to operate within the agreed budget for the procurement of dental supplies. Demonstrates understanding, application of knowledge and implementation of the dental clinics audit requirements to ensure the provision of high quality health care through continuous improvement. Demonstrates commitment to personal and professional development and participate as an active member of a team. Demonstrates knowledge and application of skills to ensure well organised and function dental clinic. Demonstrates knowledge and understanding of legislation and maintenance of a safe environment for employees, consumers and visitors Currency of knowledge and clinical expertise maintained through attendance and participation in relevant courses, conference, seminars, peer review and educational opportunities Demonstrates commitment to personal and professional development providing clinical supervision and supervising student placements. Mandatory education requirements met Key Selection Criteria Essential Criteria: Bachelor of Dental Science or equivalent qualification Current registration with Dental Board of Australia, AHPRA and ability to hold a Medicare Provider Number or will be eligible in [add date] Holds current radiation license or will be eligible to obtain one in [add date] Demonstrated competence in general dental work and a proven record of carrying out a broad range of general dental procedures Knowledge of clinical dentistry embracing contemporary approaches relevant to the target population Awareness of and sensitivity to the unique requirements of clients from different ethnic and cultural backgrounds and from disadvantaged groups An understanding and completion. Relationship building. Process improvement. Annual professional development plan.commitment to the principles of community health and health promotion Ability to work as a member of a multidisciplinary team in the delivery of services to the community Self-reliant, motivated and able to work independently and innovatively with the capacity to recognise clinical limitations Strong verbal and written communication, negotiation, organisational and time management skills skills and the ability to liaise effectively with all stakeholders levels Experience in the use of information technology to support work practices Must comply to having or completion of: National Police Check (renewed every 3 years) Working with Children Check (renewed every 5 years) Immunisation requirements (annually) Possession of a current Victorian Driver’s Licence Desirable Criteria Understanding of the public dental system Interest in a rural health and/or community dental care setting Understanding of working within a Dental Weighted Activity Unit funding framework Acknowledgement Employee Name Employee Signature Date Manager Name Manager Signature Date Developed Date (MM,YY) Developed By Name Developed by Title Date of next review (12 months)

Appears in 1 contract

Samples: eghs.net.au

Position Description. Position Purpose The Associate Nurse Unit Manager (ANUM) is Purpose: Ensure a senior position that encompasses high level of procurement support and service provided to East Grampians Health Service management responsibilities, particularly in the day-to-day organisation of the dialysis unitand staff. The ANUM works as a member of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice within the core values of EGHS Department / Unit Specific Overview EGHS’ Perioperative department offers a wide range East Grampians Health Services success is underpinned by the work of our corporate services to meet the needs of the local community based across both Ararat and the surrounding regionWillaura campuses. The perioperative corporate services include two operating theatresdivision includes supply, day procedure unit – 6 baysfinance and front office. Each of these program areas are vital to ensuring the safe, central sterile supply department, recovery room – 4 bays efficient and a renal dialysis suite – 7 chairs. We offer a range welcoming environment of surgical procedures performed by our resident and visiting surgeons, these include; general surgery, gynaecology, ophthalmology, orthopaedics, urology, dental, Ear nose and throat, caesarean section and certain emergency surgeriesEGHS. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 2019-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and is underpinned by our organisational values and behaviours - ‘improving our communities health and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, which are pivotal in achieving our vision of being ‘leaders in rural health care’: BETTER HEALTH A system geared to prevention as much as treatment Everyone understands their own health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Responsibilities and Major Activities Manage Ensure all supply queries are attended to in accordance with guidelines Achieve efficiencies in the procurement function and be accountable work to identify additional cost savings in the organisation Ensure the requirements of the Health Service are met with regard to best value and quality Assess stock requirements and appropriately advise on availability bearing in mind quality, cost and standardisation Ensure smooth flow of the system beginning from assessing needs to authorisation and distribution Comply with EGHS protocols for a portfolio / project as delegated by the NUM Responsible for workload delegation, ratios and maintaining a safe working environment including appropriate skills mix avoidance of staff over or under supply Maintain computerised stock records Provide high level administrative support to patient needs Ensures and promotes an excellent standard of care and service delivery in partnership with patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area Department and recognises limitations East Grampians Health Service Present a positive and friendly image for the Community Nursing department and deal with people in practice a manner reflective of EGHS values Attend to filing, mail-outs, photo-copying, laminating and abilities book keeping Maintain cleanliness and seeks input orderly presentation of business premises Key Performance Indicators Provision of timely and accurate reports to managers and employees Positive feedback on administration service provision from more experienced clinicians internal and help as necessary Provide physicalexternal stakeholders Key Selection Criteria Essential Criteria: Professional approach to problem solving and commitment to quality. Good communication skills and team oriented. Pleasant disposition with customer service focus Ability to complete tasks in a timely and accurate manner. Attention to quality and storage issues relating to stock to minimise waste. Understanding of stock purchases, emotional storage and environmental assistance for patients in addition issues relevant to supporting sterile and non-sterile stocks. Working knowledge of the team by counselling and education Provide expert input into the planningprocurement, delivery and evaluation of nursing care in partnership with the patient / resident and the multidisciplinary team Assist the Unit Manager in the leadership and co-ordination of staff rostering, recruitment and retention of workforce and operational workflows Assist the Unit Manager by providing expert guidance, mentoring and supervision to other practitioners and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete and up-to-date documentation in line with EGHS policies and maintain a high documentation standard of all staff invoicing systems within the designated area Lead the usage hospital service. High level of computer literacy to be able to maintain computerised stock records. Must comply to having or completion of: National Police Check (renewed every 3 years) Working with Children Check (renewed every 5 years) Desirable Criteria Experience in Customer Service and implementation administration, preferable within a health service environment Experience with Oracle purchasing software or similar systems Acknowledgement Employee Signature: Employee Name: Date: Manager Signature: Manager Name: Date: Developed Date: October 2021 Developed by: Xxxx Xxxxxxx, Procurement Services Manager Date of evidence based clinical practice and provide guidance and support to all staff to encourage best practice Provide leadership in co-ordination with the Unit Manager for service development and quality improvement activities within your designated area Ensure that all patients, residents, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination Managing the complaints process of staff and providing facilitating discussion with all relevant stakeholders including patients / residents and family Undertake the admission and discharge of patients to a high standard as required by your area of work Assist the Unit manager in financial performance and management Key Performance Indicators Participate in professional development. Assist and encourage staff to pursue education opportunities. Participate in annual Mandatory Education Program as required. Maintain annual competencies and attend training as required. Accuracy and timeliness of work completed. Process understanding and completion. Relationship building. Process improvement. Annual professional development plan.next Review: October 2022

Appears in 1 contract

Samples: eghs.net.au

Position Description. Position Purpose The Associate Nurse Unit Manager (ANUM) is a senior position that encompasses management responsibilitiesPurpose: To provide reception, particularly in administrative and clerical support to EGHS at front reception ensuring the day-to-day organisation of the dialysis unit. The ANUM works as a member of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach smooth, efficient and appropriate response to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice within the core values of EGHS Department / Unit Specific Overview EGHS’ Perioperative department offers a wide range services to meet the needs of visitors, patients and staff both in person and on the local community and the surrounding region. The perioperative services include two operating theatres, day procedure unit – 6 bays, central sterile supply department, recovery room – 4 bays and a renal dialysis suite – 7 chairs. We offer a range of surgical procedures performed by our resident and visiting surgeons, these include; general surgery, gynaecology, ophthalmology, orthopaedics, urology, dental, Ear nose and throat, caesarean section and certain emergency surgeriesphone. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 2019-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and is underpinned by our organisational values and behaviours - ‘improving our communities health and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, which are pivotal in achieving our vision of being ‘leaders in rural health care’: BETTER HEALTH A system geared to prevention as much as treatment Everyone understands their own health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Responsibilities and Major Activities Manage Ensure all queries whether in person, phone or email are directed or attended to within a timely and be accountable for a portfolio / project as delegated by the NUM Responsible for workload delegation, ratios and maintaining a safe working environment including appropriate skills mix of staff to patient needs Ensures and promotes an excellent standard of care and service delivery in partnership efficient manner Communicate effectively with patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area and recognises limitations in practice and abilities and seeks input from more experienced clinicians and help as necessary Provide physical, emotional and environmental assistance for patients in addition to supporting the team by counselling and education Provide expert input into the planning, delivery and evaluation of nursing care in partnership with the patient / resident and the multidisciplinary team Assist the Unit Manager in the leadership and co-ordination of staff rostering, recruitment and retention of workforce and operational workflows Assist the Unit Manager by providing expert guidance, mentoring and supervision to other practitioners and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete and up-to-date documentation in line with EGHS policies and maintain a high documentation standard of all staff within the designated area Lead the usage and implementation of evidence based clinical practice and provide guidance and support to all staff to encourage best practice Provide leadership in co-ordination with the Unit Manager for service development and quality improvement activities within your designated area Ensure that all patients, residents, clients, visitors and staff – understanding their requirements and directing them to the relevant person or department Responsible for answering and directing phone calls from Main Switch board Ensure that main reception area it is maintained in a neat and tidy manner Collect, post and distribute all mail on a daily basis Communicate/relaying relevant information to the practitioners and patients as required Coordinate and engage in activities relating to the retrieval and distribution of information in adherence to EGHS policies and procedures Identifying and collecting patient payment fees and issuing receipts Receipting, reconciling and banking of all monies received on a daily basis Ensure adequate stationary levels are treated maintained Assist with respectother tasks as directed by Manager Key Performance Indicators Feedback about quality of customer service from patients and co-workers Timely and accurate completion of tasks Key Selection Criteria Essential Criteria: Previous experience in Customer service, dignity preferably within a health services environment Demonstrated ability to deliver timely and courtesy in an environment that is free from harassment and discrimination Managing the complaints process of staff and providing facilitating discussion with accurate communication to all relevant stakeholders Ability to multi-task and demonstrate initiative whilst displaying an enthusiastic, client focused, can do and flexible approach Demonstrates commitment to quality and continuous improvement and comply with EGHS policies and procedures Able to demonstrate good positive communication skills with patients, families, medical staff and co-workers Experienced in the use of office machines including patients / residents health phone systems, photocopiers, fax machines and family Undertake the admission scanners Working knowledge of Windows based software systems (eg Word, Excel) Handling of cash, EFTOPOS and discharge other payment systems Be neat and professional in appearance Must comply to having or completion of: National Police Check (renewed every 3 years) Working with Children Check (renewed every 5 years) Desirable Criteria: Familiar with raising sundry debtors and cash receipting/ cashier tasks. Acknowledgement Employee Name Employee Signature Date Manager Name Manager Signature Date Developed Date (MM,YY) Developed By Name Developed by Title Date of patients to a high standard as required by your area of work Assist the Unit manager in financial performance and management Key Performance Indicators Participate in professional development. Assist and encourage staff to pursue education opportunities. Participate in annual Mandatory Education Program as required. Maintain annual competencies and attend training as required. Accuracy and timeliness of work completed. Process understanding and completion. Relationship building. Process improvement. Annual professional development plan.next review (12 months)

Appears in 1 contract

Samples: eghs.net.au

Position Description. Position Purpose The Associate Nurse Unit Manager (ANUM) is a senior position that encompasses management responsibilities, particularly in the day-to-day organisation To Provide exercise therapy to clients of the dialysis unit. The ANUM works as a member of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice East Grampians Health Service within the core values Australian Exercise Physiologists (AEP) scope of EGHS Department / Unit Specific practice Assess individual clients for entry into exercise classes and supervise a broad range of exercise classes including Mindful movers, general exercise, Fall prevention , Cancer wellness Plan, implement and deliver assigned health promotion activities as they arise Overview EGHS’ Perioperative department offers a wide range services East Grampians Health Service aims to meet the needs of the local community and by offering a vast array of services to the surrounding region. The perioperative services include two operating theatres, day procedure unit – 6 bays, central sterile supply department, recovery room – 4 bays and a renal dialysis suite – 7 chairscommunity in Ararat. We offer a range outreach services to Willaura as well as the Xxxx Nursing Centres in Lake Bolac and Elmhurst; and provide contracted clinical services to correctional facilities in the immediate region. Our services include Dental, Physiotherapy, Exercise Physiology, Occupational Therapy, Podiatry, Speech Pathology, Dietetics, Diabetes Education and Social Work. These services support other clinical areas including our acute and residential aged care patients. Our community health centre also serves the purpose of surgical procedures performed by hosting speciality clinics such as consulting suites for our resident and visiting surgeons, these include; general surgery, gynaecology, ophthalmology, orthopaedics, urology, dental, Ear nose stromal and throat, caesarean section and certain emergency surgerieswound care nursing. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 2019-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and is underpinned by our organisational values and behaviours - ‘improving our communities health and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, which are pivotal in achieving our vision of being ‘leaders in rural health care’: BETTER HEALTH A system geared to prevention as much as treatment Everyone understands their own health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all any other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Responsibilities and Major Activities Manage Safely and be accountable for a portfolio / project as delegated by the NUM Responsible for workload delegationeffectively assess, ratios treat and maintaining a safe working environment including appropriate skills mix monitor patients within own abilities and scope of staff to patient needs Ensures and promotes an excellent standard of care and service delivery in partnership with patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area and recognises limitations in practice and abilities and seeks input from consult with more experienced clinicians and help as necessary Provide physical, emotional and environmental assistance for patients in addition to supporting the team by counselling and education Provide expert input into the planning, delivery and evaluation of nursing care in partnership when problems or complex cases arise Assist with the patient / resident supervision of students to support their safe and the multidisciplinary team Assist the Unit Manager effective performance of healthcare activities Participate in the leadership and co-ordination of staff rostering, recruitment and retention of workforce and operational workflows Assist the Unit Manager by providing expert guidance, mentoring and supervision to other practitioners and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete and up-to-date documentation in line with EGHS policies and maintain a high documentation standard of all staff within the designated area Lead the usage and implementation of evidence based clinical practice and provide guidance and support to all staff to encourage best practice Provide leadership in co-ordination with the Unit Manager for service development and quality improvement activities in allied health and within your Community Services Comply with the documentation requirements within the designated area Support the implementation of safety and quality initiatives Manage own case load and provide feedback to line manager regarding changes in work load Participate in staff allocation and organisation as required Ensure that all patients, residents, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination Managing Identify professional development needs and undergo continuing education and professional development training Support the complaints process development and implementation of staff and providing facilitating discussion quality improvement activities Comply with all relevant stakeholders including patients / residents and family East Grampians Health Service Risk Management framework Undertake any additional duties as indicated by the admission and discharge of patients to a high standard as required by your area of work Assist the Unit manager in financial performance and management Senior Physiotherapist Key Performance Indicators Participate Performance Development Plan (PDP) and mandatory education completed annually Measured in professional developmentaccordance with the capabilities outlined in the Victorian Allied Health Capability Framework level 1 Feedback from clients and external organisations Clinical utilisation time/productivity maintained at agreed rate. Assist and encourage staff to pursue education opportunities. Participate in annual Mandatory Education Program Direct client contact averaging 80% time (or as required. Maintain annual competencies and attend training as required. Accuracy and timeliness of work completed. Process understanding and completion. Relationship building. Process improvement. Annual professional development plan.negotiated for new graduates)

Appears in 1 contract

Samples: eghs.net.au

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Position Description. Position Purpose The Associate Nurse Unit Manager (ANUM) is a senior position that encompasses management responsibilitiesPurpose: To provide reception, particularly in administrative and clerical support to ensure the day-to-day organisation smooth functioning of the dialysis unitPerioperative Services department. The ANUM works as a member of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice within the core values of EGHS Department / Unit Specific Overview EGHS’ Perioperative department offers a wide range services to meet the needs of the local community and the surrounding region. The perioperative services include two operating theatres, day procedure unit – 6 bays, central sterile supply department, recovery room – 4 bays and a renal dialysis suite – 7 chairs. We offer a range of surgical procedures performed by our resident and visiting surgeons, these include; general surgery, gynaecology, ophthalmology, orthopaedics, urology, dental, Ear nose and throat, caesarean section and certain emergency surgeries. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 2019-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and is underpinned by our organisational values and behaviours - ‘improving our communities health and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, which are pivotal in achieving our vision of being ‘leaders in rural health care’: BETTER HEALTH A system geared to prevention as much as treatment Everyone understands their own health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Responsibilities and Major Activities Manage Entering patient information into relevant database Ensure that reception/office area it is maintained in a neat and be accountable for a portfolio / project as delegated by tidy manner Communicate/relaying relevant information to the practitioners, surgeon’s rooms, allied health and patients in person and on the phone Provide high level administrative support to the NUM Responsible and Perioperative Services Coordinate and engage in activities relating to the retrieval and distribution of information in adherence to EGHS policies and procedures Maintain patient files and records, ensuring accuracy and completeness of information Assisting Day Procedure Unit in preparation for workload delegation, ratios and maintaining a safe working environment including appropriate skills mix of staff to patient needs Ensures and promotes an excellent standard of care and service delivery in partnership with patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area and recognises limitations in practice and abilities and seeks input from more experienced clinicians and help as necessary Provide physical, emotional and environmental assistance for patients in addition to supporting the team by counselling and education Provide expert input into the planning, delivery and evaluation of nursing care in partnership following days theatre Communicate regularly with the patient / resident Pre admission clinic regarding distribution of information Ensure adequate stationary supplies for the department and the multidisciplinary team Assist the Unit Manager in the leadership surgeon’s rooms Documentation of minutes and agendas for staff meetings Key Performance Indicators Feedback about quality of customer service from patients and co-ordination workers Timely and accurate completion of staff rosteringtasks Key Selection Criteria Essential Criteria: Excellent computer skills demonstrating competence in the Microsoft Office suite programs Experience in general office duties including timely and accurate phone communication skills; phone systems, recruitment photocopiers, fax machines and retention of workforce scanners. Ability to work in a dynamic, fast-paced setting with a multidisciplinary approach Previous experience in quality customer service and operational workflows Assist the Unit Manager by providing expert guidancefamiliarity with medical terminology, mentoring preferably within a health services environment Ability to multi-task and supervision demonstrate initiative whilst displaying an enthusiastic, client focused, can do and flexible approach Demonstrates commitment to other practitioners quality and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete continuous improvement and up-to-date documentation in line comply with EGHS policies and maintain a high documentation standard of all procedures Able to demonstrate good positive communication skills with patients, families, medical staff within the designated area Lead the usage and implementation of evidence based clinical co-workers Commitment to quality, best practice and provide guidance environmental safety Desirable Criteria Formal qualification in office management or working towards same Experience in Customer Service and support administration, preferable within a health service environment Medical terminology training Ability to all staff work flexible hours and travel as determined by Health Service Managers Working knowledge of Windows based software systems (eg Word, Excel) Must comply to encourage best practice Provide leadership in co-ordination having or completion of: National Police Check (renewed every 3 years) Working with the Children Check (renewed every 5 years) Annual immunisations Acknowledgement Employee Signature: Employee Name: Date: Manager Signature: Manager Name: Date: Developed Date: May 2020 Reviewed: October 2020 Developed by: Acute Services Manager Reviewed by Perioperative Nurse Unit Manager for service development and quality improvement activities within your designated area Ensure that all patients, residents, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination Managing the complaints process of staff and providing facilitating discussion with all relevant stakeholders including patients / residents and family Undertake the admission and discharge of patients to a high standard as required by your area of work Assist the Unit manager in financial performance and management Key Performance Indicators Participate in professional development. Assist and encourage staff to pursue education opportunities. Participate in annual Mandatory Education Program as required. Maintain annual competencies and attend training as required. Accuracy and timeliness of work completed. Process understanding and completion. Relationship building. Process improvement. Annual professional development plan.Manager

Appears in 1 contract

Samples: eghs.net.au

Position Description. Position Purpose Purpose: The Associate Nurse Unit Manager (ANUM) position is a senior position that encompasses management responsibilitiesresponsible for administrative tasks relating to COVID services for East Grampians Health Service including the vaccination clinic, particularly in COVID swab clinic and the day-to-day organisation of the dialysis unitmain reception COVID screening. The ANUM works as a member of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice within the core values of EGHS Department / Unit Specific Overview EGHS’ Perioperative department offers a wide range services East Grampians Health Service aims to meet the needs of the local community and the surrounding region. The perioperative services include two operating theatres, day procedure unit – 6 bays, central sterile supply department, recovery room – 4 bays and by offering a renal dialysis suite – 7 chairsvast array of services. We offer a range of surgical procedures performed by our resident Acute and visiting surgeonsAged Care Services including Urgent Care Centre, these include; general surgeryInpatient Services, gynaecologyOncology, ophthalmologyand Midwifery with residential aged care services include 81 bed-based services located at Parkland House Hostel in Willaura, orthopaedicsGarden View Court Hotel Ararat and 00 Xxxx Xxxxxx Ararat. Other services also include Community Nursing, urologyAllied Health including Dental, dentalPerioperative Services, Ear nose Medical Imaging and throat, caesarean section and certain emergency surgeriesHealth Information. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community community-based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 2019-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and is underpinned by our organisational values and behaviours - ‘improving our communities health and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, which are pivotal in achieving our vision of being ‘leaders in rural health care’: BETTER HEALTH A system geared to prevention as much as treatment Everyone understands their own health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Responsibilities and Major Activities Employees will have a principal place of employment within the vaccination clinic, COVID swab clinic or main reception COVID screening with an expectation to be flexible and dynamic and learn all roles related to COVID services and move between them to meet organisational need. Administration responsibilities in the Vaccination Clinic Answering consumer calls and taking details accurately Appointment bookings and maintenance of the booking system Sound knowledge of the COVID19 Vaccination Program and Central Vaccine Management System (CVMS) Ensure eligibility criteria is met for consumer bookings Ensure vaccination clinic environment is well stocked, maintained and meets OH&S requirements Follow correct process as set out in the guidelines during the clinic Manage consumer cancellations and be accountable for a portfolio / project liaise with nurse immunisers to ensure there is no vaccine wastage COVID screen consumers on entry to the clinic Follow procedures to complete patient information the relevant databases [AIR and CHRIS21 (staff only)] Any other tasks as delegated directed by the NUM Responsible for workload delegationLead Vaccinator, ratios and maintaining a safe working environment including appropriate skills mix of staff to patient needs Ensures and promotes an excellent standard of care and service delivery in partnership with patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area and recognises limitations in practice and abilities and seeks input from more experienced clinicians and help as necessary Provide physical, emotional and environmental assistance for patients in addition to supporting the team by counselling and education Provide expert input into the planning, delivery and evaluation of nursing care in partnership with the patient / resident and the multidisciplinary team Assist the Unit Department Manager or delegate Administration responsibilities in the leadership COVID Swab Clinic Answering consumer calls and co-ordination taking details accurately Have a sound knowledge of staff rostering, recruitment and retention of workforce and operational workflows Assist the Unit Manager by providing expert guidance, mentoring and supervision to other practitioners and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete and up-to-date documentation COVID information Record patient details into IPM Compile COVID Swab packs, as per guidelines, for nurse to use during clinic Ensure all details are correct and packs are prepared correctly including priority stickers for high-risk population groups Set up Swab Clinic ensuring everything is available for the nurses for the clinic Follow correct process as set out in line with EGHS policies and maintain a high documentation standard the guidelines during the clinic including infection control measures At the completion of all staff within the designated area Lead clinic, follow procedures to complete patient information into IPM Any other tasks as directed by the usage and implementation of evidence based clinical practice and provide guidance and support to all staff to encourage best practice Provide leadership Department Manager or delegate Administration responsibilities in co-ordination with the Unit Manager for service development and quality improvement activities within your designated area Ensure that all patients, residents, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination Managing the complaints process of Main Reception COVID Screening Greeting staff and providing facilitating discussion with consumers on arrival and ensuring COVID screening is undertaken, attestations are completed and details are recorded for contract tracing Ability to use and assist others in the QR code check in process Sound knowledge of COVID screening using up to date clinical and epidemiological questions Attention to detail for all relevant stakeholders registers related to contact tracing Initiative to stay abreast of changing COVID advice and restrictions, including patients / residents but not limited to travel restrictions, hotspots and family Undertake localised outbreaks, visitor restrictions Escalating identified COIVD risks entering the admission and discharge of patients to a high standard health service Any other tasks as required directed by your area of work Assist the Unit manager in financial performance and management Department Manger or delegate Key Performance Indicators Participate Timely and accurate completion of tasks Key Selection Criteria Essential Criteria: High level customer service and interpersonal skills Self-reliant, motivated, able to work independently and use initiative to respond to situations as they arise Ability to work within a team to achieve team goals Ability to be flexible and work across services utilising a range of systems Excellent communication, negotiation, organisational and time management skills Able to liaise across the full spectrum of services and relate positively to a wide range of people Demonstrated ability to deal with a range of complex situations Commitment to quality, best practice and environmental safety Proficient in professional development. Assist the use of a range of computer software programs at the level required to fulfil this position Demonstrated attention to detail Must comply with having or completion of: National Police Check (renewed every 3 years) Working with Children Check (renewed every 5 years) Immunisation requirements (annually) Desirable Criteria Certificate or qualifications in Business Administration and encourage staff to pursue education opportunities. Participate in annual Mandatory Education Program as required. Maintain annual competencies and attend training as required. Accuracy and timeliness or Customer Service Acknowledgement Employee Signature: Employee Name: Date: Manager Signature: Manager Name: Date: Developed Date: February 2021 Developed by: Human Resources Date of work completed. Process understanding and completion. Relationship building. Process improvement. Annual professional development plan.next Review: February 2022

Appears in 1 contract

Samples: eghs.net.au

Position Description. Position Purpose The Associate Nurse Unit Manager (ANUM) is a senior position that encompasses management responsibilitiesPurpose: To provide reception, particularly in administrative and clerical support to ensure the day-to-day organisation smooth functioning of the dialysis unitAcute Services department. The ANUM works as a member of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice within the core values of EGHS Department / Unit Specific Overview EGHS’ Perioperative department offers East Grampians Health Service has a 29-bed inpatient unit offering a wide range of clinical services located at the main Ararat campus. The inpatient unit accommodates medical, surgical, paediatric, perioperative, midwifery and palliative care patients. Developing health service partnerships, EGHS aims to meet service the health care needs of patients within the community as well as neighbouring towns. EGHS offers a 24-hour urgent care centre, which is supported by our local community and the surrounding regionGP clinic. The perioperative Other acute services provided include two operating theatresan on-site pathology laboratory as well as our Medical Imaging Department, day procedure unit – 6 bays, central sterile supply department, recovery room – 4 bays and a renal dialysis suite – 7 chairs. We offer a which offers an extensive range of surgical procedures performed by our resident and visiting surgeons, these include; general surgery, gynaecology, ophthalmology, orthopaedics, urology, dental, Ear nose and throat, caesarean section and certain emergency surgeriesradiology services. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 2019-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and is underpinned by our organisational values and behaviours - ‘improving our communities health and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, which are pivotal in achieving our vision of being ‘leaders in rural health care’: BETTER HEALTH A system geared to prevention as much as treatment Everyone understands their own health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Responsibilities and Major Activities Manage Acknowledge patients upon their arrival into the department whilst quickly and be accountable efficiently addressing the patients’ needs and relay any information to the patient e.g. waiting time, special instructions Scheduling patient inpatient/outpatient appointments and transfer times accurately and efficiently Ensure that main reception area is maintained in a neat and tidy manner Communicate/relaying relevant information to the practitioners and patients as required Coordinate and engage in activities relating to the retrieval and distribution of information in adherence to EGHS policies and procedures Maintain patient files and records whilst liaising with Health Information Services, ensuring accuracy and completeness of information Verify personal information of patients including concession card/Medicare validity/Private Health Insurance Ensure adequate stationary supplies for a portfolio / project the department Minute and compile agendas for committee meetings as delegated by XXX Provide administrative assistance where required to NUM Be responsible for data entry and corrections where needed to meet monthly reporting requirements Provide administrative assistance to clinical staff as required Coordinate admissions and discharge paperwork from the NUM Responsible for workload delegationInpatient Unit, ratios Oncology and maintaining a safe working environment including appropriate skills mix Urgent Care Centre Liaise with Victorian Infant Hearing and scheduling all newborn appointments Keep an up to date record of staff to patient needs Ensures and promotes an excellent standard PAS reporting requirements Key Performance Indicators Feedback about quality of care and customer service delivery in partnership with from patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area and recognises limitations in practice and abilities and seeks input from more experienced clinicians and help as necessary Provide physical, emotional and environmental assistance for patients in addition to supporting the team by counselling and education Provide expert input into the planning, delivery and evaluation of nursing care in partnership with the patient / resident and the multidisciplinary team Assist the Unit Manager in the leadership and co-ordination workers Timely and accurate completion of staff rosteringtasks Complete an annual training and development plan Key Selection Criteria Essential Criteria: Self-reliant, recruitment motivated, able to work independently and retention innovatively and respond to a situation where a high level of workforce and operational workflows Assist the Unit Manager by providing expert guidanceprofessional autonomy exists, mentoring and supervision to other practitioners and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete and up-to-date documentation in line with whilst working within EGHS policies and maintain protocols Excellent communication, negotiation, organisation and time management skills Able to liaise across the full spectrum of health and welfare services and relate positively to a high documentation standard wide range of all staff within the designated area Lead the usage and implementation of evidence based clinical people Commitment to quality, best practice and provide guidance environmental safety Demonstrated written and support computer skills at the level required to all staff fulfil this position Familiarity with medical terminology and clinical experience is advantageous Quality customer service Be available to encourage best practice Provide leadership in cowork shifts 7 days a week (e.g. M-ordination F 7:00am-3:30pm & 11:30am-8:00pm, S & S 8:00am to 4:30pm) Must comply to having or completion of: National Police Check (renewed every 3 years) Working with the Unit Manager for service development and quality improvement activities within your designated area Ensure that all patients, residents, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination Managing the complaints process of staff and providing facilitating discussion with all relevant stakeholders including patients / residents and family Undertake the admission and discharge of patients to a high standard as required by your area of work Assist the Unit manager in financial performance and management Key Performance Indicators Participate in professional development. Assist and encourage staff to pursue education opportunities. Participate in annual Mandatory Education Program Children Check (renewed every 5 years) Immunisations (as required. Maintain annual competencies and attend training as required. Accuracy and timeliness of work completed. Process understanding and completion. Relationship building. Process improvement. Annual professional development plan.) Acknowledgement Employee Signature: Employee Name: Date: Manager Signature: Manager Name: Date: Developed Date: May 2020 Developed by: Acute Services Manager

Appears in 1 contract

Samples: eghs.net.au

Position Description. Position Purpose The Associate Nurse Unit Manager (ANUM) is a senior position that encompasses management responsibilitiesPurpose: Working under supervision, particularly the Grade 1 Theatre Technician assists in the day-to-day organisation preparation and maintenance of the dialysis unit. The ANUM works operating theatres and equipment whilst developing skills and knowledge as a member of a multidisciplinary team that provides quality client-focused care ensuring a holistic approach to the patient, and their carersTheatre Technician. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice within the core values of EGHS Department / Unit Specific Overview EGHS’ Perioperative department offers a wide range services to meet the needs of the local community and the surrounding region. The perioperative services include two operating theatres, day procedure unit – 6 bays, central sterile supply department, recovery room – 4 bays and a renal dialysis suite – 7 chairs. We offer a range of surgical procedures performed by our resident and visiting surgeons, these include; general surgery, gynaecology, ophthalmology, orthopaedics, urology, dental, Ear nose and throat, caesarean section and certain emergency surgeries. Our Values Integrity We value integrity, honesty and respect in all relationships Excellence We value excellence as the appropriate standard for all services and practices Community We respect the dignity and rights of our community and acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background Working Together We value equally all people who make a contribution to EGHS to achieve shared goals Learning Culture We strive to continually lead and develop through education, training, mentoring and by teaching others. Organisational Context East Grampians Health Service is a rural health service located in Ararat and Willaura in Western Victoria and is an integral part of a thriving community that is committed to quality services providing health and wellbeing to people of all backgrounds. Serving a diverse community, East Grampians Health Service delivers an extensive range of acute, residential, home and community based services. We strive to continually improve our services to best meet the needs of our patients, residents and the community. Our Vision To be leaders in rural health care Our Strategic direction EGHS strategic plan 2019-22 mirrors the Victorian Government Health 2040; Advancing Health, Access and Care guidelines and is underpinned by our organisational values and behaviours - ‘improving our communities health and quality of life through strong partnerships and by responding to changing needs’. We incorporate our opportunities through Better Health, Better Access, and Better Care, which are pivotal in achieving our vision of being ‘leaders in rural health care’: BETTER HEALTH A system geared to prevention as much as treatment Everyone understands their own health risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyle BETTER ACCESS Care is always there when people need it More access to care in the home and community People are connected to the full range of care and support they need There is fair access to care BETTER CARE Target zero avoidable harm Healthcare that focuses on outcomes People are active partners in care Care fits together around people’s needs Organisational Responsibilities Be aware of and work in accordance with EGHS policies and procedures, including: Victorian Public Sector - Code of Conduct Confidentiality, Security and Management of Information - XXXX 24.02 Hand Hygiene - XXXX 70.18 Occupational Health and Safety - XXXX 72.09 Person Centred Care - XXXX 60.20 Safety - XXXX 72.13 Performance Development policy - XXXX 35.27 Risk Management - XXXX 74.01 Be respectful of the needs of patients, visitors and other staff and maintain a professional approach in all interactions, creating exceptional experiences. Be aware of the National Safety and Quality Health Service Standards and all other standards as it relates your area of work and associated accreditation. Undertake other duties as directed that meet relevant standards and recognised practice. Agree to provide evidence of a valid employment Working with Children Check and provide the necessary details for East Grampians Health Service to undertake a national Police check. All staff are expected to identify and report incidents, potential for error and near misses and supports staff to learn how to improve the knowledge systems and processes to create a safe and supportive environment for staff and patients. Contribute to a positive and supportive learning culture and environment for health professional students and learners at all levels. Participate in all mandatory education and orientation sessions as outlined by EGHS. East Grampians Health Service is an equal opportunity employer and is committed to providing for its employees a work environment which is free of harassment or discrimination. EGHS reserves the right to modify position descriptions as required. Staff will be consulted when this occurs. Classification Description Unqualified person who is required to perform work of a general nature under the direct supervision of a Grade 5 or 6 Theatre Technician Transport, set up, clean and maintain equipment Has less than 3 months experience Automatic progression to Grade 2 occurs after three months experience Responsibilities and Major Activities Manage and be accountable for a portfolio / project as delegated by the NUM Responsible for workload delegation, ratios and maintaining a safe working environment including appropriate skills mix of staff to patient needs Ensures and promotes an excellent standard of care and service delivery in partnership with patients / residents, consumers and community at all levels of health care provision, planning and evaluation Accepts responsibility for own actions, providing clinical oversight to nursing practice within the designated area and recognises limitations in practice and abilities and seeks input from more experienced clinicians and help as necessary Provide physical, emotional and environmental assistance for patients in addition to supporting the team by counselling and education Provide expert input into the planning, delivery and evaluation of nursing care in partnership with the patient / resident and the multidisciplinary team Assist the Unit Manager in the leadership and co-ordination of staff rostering, recruitment and retention of workforce and operational workflows Assist the Unit Manager by providing expert guidance, mentoring and supervision to other practitioners and students ensuring ongoing professional development opportunities for all staff Demonstrate accurate, complete and up-to-date documentation in line with EGHS policies and maintain a high documentation standard of all staff within the designated area Lead the usage and implementation of evidence based clinical practice and provide guidance and support to all staff to encourage best practice Provide leadership in co-ordination with the Unit Manager for service development and quality improvement activities within your designated area Ensure that all patients, residents, clients, visitors and staff are treated with respect, dignity and courtesy in an environment that is free from harassment and discrimination Managing the complaints process of staff and providing facilitating discussion with all relevant stakeholders including patients / residents and family Undertake the admission and discharge of Transport patients to a high standard as required by your area of work and from the theatre and wards Assist in preparing operating rooms for surgery Set up, check, connect and adjust surgical equipment Clean and restock the Unit manager in financial performance operating room, arranging instruments, supplies and management equipment according to instruction Position patients for surgical and anaesthetic treatments. Key Performance Indicators Participate Key performance measures are how you will be measured as to meeting the responsibilities of the position listed above. These measures will be used as a part of the Personal Development Plan (PDP) to be commenced within the first six months of the appointment and then to be reviewed on an annual basis. Complete theatre technician duties in professional developmenta timely and efficient manner. Assist Demonstrates accurate documentation of activities. Works to best practice, ensuring appropriate standards, procedures and encourage staff protocols are used as guidance. Commence study to pursue education opportunitiesprogress to formal qualifications within the first six months of employment. Participate Key Selection Criteria Essential: (including minimum qualifications) Ability to work in annual Mandatory Education Program a small team Able to work under pressure Basic computer skills Ability to troubleshoot Applicants must be physically fit Desirable: Computer skills such as required. Maintain annual competencies knowledge of word, excel and attend training as required. Accuracy and timeliness Oracle ordering system Must comply to having or completion of: National Police Check (renewed every 3 years) Working with Children Check (renewed every 5 years) Immunisation requirements (annually) Acknowledgement Employee Name Employee Signature Date Manager Name Manager Signature Date Developed Date (MM,YY) Developed By Name Developed by Title Date of work completed. Process understanding and completion. Relationship building. Process improvement. Annual professional development plan.next review (12 months)

Appears in 1 contract

Samples: eghs.net.au

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