People Management. Promote a work environment that empowers, motivates and develops the diverse talents of people and ensures an optimum level of appropriately skilled employees. Strong record in valuing, inspiring and developing employees through effective leadership, communication, consultation and development.
People Management. Following strategic and resource changes over the past few years, we have now fully recruited to a new staffing structure and Senior Management Team. We are implementing appropriate training and updating for all staff and, through engagement and development sessions, have been able to design and implement our new strategy. We place huge value on our staff and volunteers as our key asset for delivery of high quality, relevant and responsive services to our customers.
People Management. Facilitate a positive work environment based on accountability, cooperation, mutual support and respect working towards achieving high performing teams. • Provide leadership and support for direct reports with supervisory responsibilities, coaching them in managing their teams and enabling attendance at relevant professional/management development programs. • Establish a performance culture and leading by example ensuring that there is a culture of teamwork and cooperation between members of the team and the broader organization. • Coordinate staff performance monitoring and feedback, including performance review through Lyndoch’s people management software system. • Promote staff attendance at relevant education programs (internal and external) to assist with ongoing professional development. • Develop and promote a strong customer and high quality service framework within the team working towards an organizational culture of excellence, innovation, and positive people management. • Demonstrate ongoing personal and professional development and attends relevant external seminars and conferences. • Achieve responsibility and accountability for own practice through self- evaluation, reflection and professional development initiatives to meet best practice Organisational Relationships Reports to: Chief Executive Officer Liaises with: The Executive Team; Senior Managers; Managers; staff; external stakeholders; DHHS Direct Reports: XXXXXX Observe appropriate lines of communication in all relationships Specialist Knowledge and Skills The following knowledge and skills are required to be demonstrated: • Tertiary qualifications, with a minimum 5 years’ experience at the senior executive level. • Successful experience in commercialization within a business environment with demonstrated knowledge of best practice. • A strategic focus and expertise for delivering transformational change within organizational technology platforms with the capacity to build staff skills and organizational expertise. • Demonstrated commercial and business acumen in leading a range of services, programs and projects. • Demonstrated ability to provide strategic, analytical and innovative skills in leading project management and service planning. • Demonstrated capacity to lead and motivate individuals and teams in a consultative manner. • Xxxxxxxxx and preparing high performance leaders for career progression and linking with internal succession planning. • Advanced skills in Microsoft Of...
People Management. The plan is to hire direct reports at the appropriate time.
People Management. Encourage and maintain positive working relationships with all colleagues to ensure a professional and collaborative working environment. • Support colleagues and coordinator/supervisor as required to achieve overall team goals, service levels and other targets. • Work in a manner that ensures adherence to SRW policies and Corporate Instructions. OPERATIONAL RESPONSIBILITIES • Effectively see all tasks through to completion in line with individual tasks/projects, service levels and other targets. • Work within agreed plans, policies and processes including safe work practices. • Identify and report opportunities for increasing efficiency and/or effectiveness to ensure continuous improvement. • Demonstrate a commitment to effective internal and external customer service. • Maintain currency of technical skills and knowledge to ensure work is performed as per the requirements of the role. • Maintain complete and accurate records of all work related activities including documentation and administration as per the organisations records management policy and adherence to the organisations written style. • Under direction of the ICT Operations Manager, create and manage key ICT infrastructure and operations schedules, libraries, maps and other deliverables as required SCHEDULING RESPONSIBILITIES • Regularly monitor and report on work and activity progress against individual and team corporate performance indicators and project targets. • Understand the contribution of own work towards the achievement of team, business unit and strategic organisational goals. • Fulfil emergency related functions including filling an incident management team position, by mutual agreement, in the event that a CIMP is enacted. HEALTH, SAFETY AND WELLBEING • Ensure all team members (and self) are aware of and adhere to, SRW policies and OH&S requirements. • Work in a manner that ensures adherence to OH&S requirements. • Report any hazards, hazardous situations, notifiable incidents, including ‘near misses’ to immediate supervisor. • Participate in the resolution of safety issues. • Be open, transparent and diligent in their approach to work. KNOWLEDGE SKILLS AND ABILITIES • High level knowledge of Microsoft platforms particularly in Azure/O365. • Expertise in administration of VMware architecture. • Demonstrated technical expertise in Windows 10, Windows Server, and Windows Server fundamentals (AD, DNS, DFS, Group Policy etc). • Knowledge of SQL, SharePoint Online and MS Teams. • Ora...
People Management. Encourage and maintain positive working relationships with all colleagues to ensure a professional and collaborative working environment. • Support colleagues and coordinator/supervisor as required to achieve overall team goals, service levels and other targets. • Work in a manner that ensures adherence to SRW policies and Corporate Instructions. OPERATIONAL RESPONSIBILITIES • Effectively see all tasks through to completion in line with individual tasks/projects, service levels and other targets. • Work within agreed plans, policies and processes including safe work practices. • Identify and report opportunities for increasing efficiency and/or effectiveness to ensure continuous improvement. • Demonstrate a commitment to effective internal and external customer service. • Maintain currency of technical skills and knowledge to ensure work is performed as per the requirements of the role. • Maintain complete and accurate records of all work related activities including documentation and administration as per the organisations records management policy and adherence to the organisations written style. SCHEDULING RESPONSIBILITIES • Regularly monitor and report on work and activity progress against individual and team corporate performance indicators and project targets. • Understand the contribution of own work towards the achievement of team, business unit and strategic organisational goals. • Fulfil emergency related functions including filling an incident management team position, by mutual agreement, in the event that a CIMP is enacted. HEALTH, SAFETY AND WELLBEING • Work in a manner that ensures adherence to OH&S requirements. • Report any hazards, hazardous situations, notifiable incidents, including ‘near misses’ to immediate supervisor. • Participate in the resolution of safety issues.
People Management. Provide guidance, support and informal coaching on specific tasks to new colleagues.
People Management. Provide routine and non-standard support, and provide guidance through on-the-job training. In non-supervisory jobs: • Assign tasks to others and be responsible for ensuring work is completed, to the required standards and timescales. In supervisory jobs: • Oversee the work of others to provide a service or perform a work process, allocating work and supervising staff, to ensure the work runs smoothly and to standard.
People Management. Act as a point of referral for others on particular issues related to own work area. In non-supervisory jobs: • Allocate/delegate some work to others for specific activities, taking responsibility for ensuring work is completed to required standards and timescales. In supervisory jobs: • Supervise staff and delegate work, monitoring and reviewing individual and team progress and performance. Knowledge, Skills and Experience • Previous work experience of 2-3 years in a relevant job and EITHER relevant academic/vocational qualifications, OR equivalent in work experience. • Specialist skills and knowledge relevant to the job, including understanding of the relevant terminology. May also require awareness of external changes which impact on the job and an ability to adapt/transfer skills to use new technology, innovations, changes in legislation, etc. • Comprehensive knowledge of relevant systems, processes, policies, procedures, internal and external regulations, legislation and quality standards. Some jobs also require awareness of wider University and HE issues. • Interpersonal and communication (verbal and written) skills, including the ability to persuade, motivate and organise others. Some jobs also require an ability to deal with issues of confidentiality and sensitive situations. • IT literacy and/or up to date knowledge of relevant packages, software, databases, information systems, development and maintenance of websites, etc. Some jobs require knowledge/skills at an advanced level. Good keyboard skills (RSA III) also required for some jobs. • Building on the demand of Grade 4, well developed understanding of Health and Safety regulations and procedures. • Analytical and problem solving skills may be required, eg for analysing reports, diagnosing and troubleshooting technical equipment and computer faults or for understanding and interpreting statistical data, etc. • Organisational and time management skills and ability to plan and organise short-term activities and events.
People Management. Provide specialist guidance and support through on-the-job training to junior colleagues/students in own area, in the use of equipment, skills and techniques. Xxx oversee the work of others as the most experienced team member and act as the main point of contact for a particular process, system or procedure. In non-supervisory jobs: • May occasionally be required to pull together a team of staff and oversee the completion of a short-medium term project or activity to the required standards and timescales. In supervisory jobs: • Oversee a section of work, allocating resources and delegating work whilst monitoring the process. Knowledge, Skills and Experience • EITHER relevant academic, vocational or professional qualifications; plus 2-3 years related experience, OR broad vocational experience of 4-7 years acquired through a combination of job related training and work experience, demonstrating development through a series of progressively more demanding relevant jobs. • Developing expertise and theoretical knowledge in own field, with specific aspects of deeper specialist skills and knowledge. • Comprehensive knowledge of relevant systems, processes, policies, procedures, internal and external regulations, legislation and quality standards, plus appreciation of wider University and HE issues and how they impact on the job. • Interpersonal and communication (written and verbal) skills. Building on the demand of Grade 5, this includes the ability to: understand/ interpret the requirements of others, present information to others, conduct effective internal and external relations, and deal with confidential/sensitive issues. • IT literacy and/or up to date knowledge of relevant packages, equipment, hardware, software, databases, information systems and procedures, development and maintenance of websites, etc. Some jobs require in-depth skills/knowledge, eg hardware maintenance, programming skills, etc. Good keyboard skills (RSA III) also required for some roles. • Building on the demand of Grade 5, well developed understanding of Health and Safety regulations and procedures. • Well developed analytical/problem solving capability. • Ability to assess and organise resources, and plan and progress work activities, projects, changes within own area of work, etc; using initiative and judgement with limited recourse to seniors.
