Penalty Clause. 11.1. If Dyflexis does not meet the response obligations, referred to as the Response and Repair Time, in accordance with article 4 (Priority Levels and Error Handling), Dyflexis will pay a penalty for each hour in which the response or repair is delayed, that is equal to one thirtieth of the monthly amount due for the respective Service.
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Samples: Terms and Conditions Dyflexis, Terms and Conditions Dyflexis, Terms and Conditions Dyflexis
Penalty Clause. 11.1. If In the event that Dyflexis does not meet fulfil the response obligations, referred to as obligation in accordance with the Response and Repair Time, Recovery Times stipulated in accordance with article Article 4 (Priority Levels levels and Error Handlingfault handling), Dyflexis will pay a penalty for each hour in which the response or repair is delayedrecovery does not take place, Dyflexis will pay a penalty that is equal to one equals one-thirtieth of the monthly amount due for the respective ServiceService in question.
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Samples: General Terms and Conditions Dyflexis, General Terms and Conditions, General Terms And