Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% per day delay damages for completion of the whole of the works.
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10a charge equal to 5% per day delay damages for completion of the whole of the worksPurchase order value.
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% as per day delay damages for completion of the whole of the works.Service level agreement, annexure J.
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% per day delay damages for completion of the whole of the workscontract value.
Appears in 1 contract
Samples: Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% per day delay damages for completion of the whole of the works.Purchase order amount
Appears in 1 contract
Samples: Draft Master Agreement
Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% at, as per day delay damages for completion of the whole of the works.Annexure E.
Appears in 1 contract
Samples: Master Agreement