PAYMENT OF SERVICE CREDITS. 7.1 In order to qualify for the Service Credit and, before any Service Credit can be applied, the Customer must make a claim to BT within 30 days following the report being made available by BT in respect of the Month in which poor performance occurred, using the address provided below and providing full details of the reason for the claim,
PAYMENT OF SERVICE CREDITS. Sums payable under this Clause 12 shall become due thirty (30) days after the issue of the relevant Service Level Report under Clause 12.2. All sums falling due under this Clause 12 that have not previously been set-off against an invoice raised by the Contractor under this Contract (in this Clause 12.3 the "Unrecouped Service Credits") shall be set off against and shown as a deduction of the amount payable (before calculation of Value Added Tax) in the next invoice raised by the Contractor under this Contract (provided that the amount due under that invoice as a result of the deduction of Unrecouped Service Credits shall not be less than zero). After the date of termination or expiry of this Contract Purchaser may invoice the Contractor for an amount equal to any the then current Unrecouped Service Credits plus VAT (if applicable). The Contractor will pay that invoice in cleared funds no later than thirty (30) days after its receipt of it (such date being the relevant due date for payment for the purpose of Clause 10.9 (Payment) of the Conditions.
PAYMENT OF SERVICE CREDITS. To qualify for Service Credits, and before any Service Credits can be applied, the Customer must make a claim, providing details of the reason for the claim, within 25 days of the end of the month in which the Service Level was not achieved. Service Credits will normally be made by deduction from the Customer’s invoice within two billing cycles of a claim being received.
PAYMENT OF SERVICE CREDITS. All claims for service credits must be submitted to the relevant Service Desk within 30 days (dependent on the type of claim), from either: the date Service was delivered (service credits for Service Delivery) the end of the Service Measurement Period (service credits for reduced Service Availability) the date the incident was notified to Us (Incident Management). Credit notes will be issued where service credits are payable which can be Used to offset Charges on future bills. If at any time an account enters into credit, customers may request payment of service credits by cheque to reduce the account balance to zero. When the balance on the account is in debit, a cheque for service credits cannot be requested.
PAYMENT OF SERVICE CREDITS. 2.8.1 To qualify for Service Credit(s), and before any Service Credit(s) can be applied, the Customer must make a claim, providing details of the reason for the claim, within 25 days of the end of the Month in which poor performance occurred.
PAYMENT OF SERVICE CREDITS. The Service Credit will be payable to the Customer on their next invoice.
PAYMENT OF SERVICE CREDITS. 13.5.1 Service Credits shall be a debt due from the Contractor to ECMWF and shall be paid in accordance with Section 8 following the determination of Service Credits in accordance with this Section 13 and Exhibit 6.
PAYMENT OF SERVICE CREDITS. If Proton fails to provide a Service Element in accordance with the Service Level for that Service Element (a “Service Failure”), then Proton shall pay to Reuters or (where the Services are billed directly to the relevant Reuters Group) the member of the Reuters Group receiving the Services, the Service Credit in respect of that Service Failure, calculated in accordance with Schedule 6.
PAYMENT OF SERVICE CREDITS. In order to qualify for the Service Credit and, before any Service Credit can be applied, MIX TELEMATICS must make a claim to MTN NS within 25 days following the month in which poor performance occurred providing full details of the reason for the for the claim. Service Credits will normally be made by crediting MIX TELEMATICS within a billing cycle of a claim being received. Any failure by MTN NS to meet the service levels specified in this SLA shall not be considered a material breach of the main agreement between the parties. TRAFFIC MONITORING AND GRAPHING (APPLICABLE TO MTN NS CORE NETWORK ONLY) MTN NS makes use of an in-house developed monitoring system. The whole system makes use of distributed “Collector Engines” that collect various MIB values, every 5 minutes via SNMP, from all Core and Distribution Cisco routers. All the data collected by the Collector Engines is stored in a central database. Presentation Engines extract and manipulate the data. Dependent on the user’s login credentials, the data is accessible via a web browser. The whole system is designed to proactively monitor all elements of the network.
PAYMENT OF SERVICE CREDITS. All service credits (the "CREDIT AMOUNT") shall accrue and shall be paid, at Marconi's discretion, by way of a credit against payment of Charges otherwise payable after the Month of Account (or in such other manner as the Parties may agree). If there are any service credits outstanding on the date of termination of this Agreement, those service credits shall be paid in cash (together with any applicable VAT) to Marconi by the Supplier within thirty (30) days after the date of termination. The parties expressly agree that these payments will not be tax-affected in the United States.
