Patient Experience Sample Clauses

Patient Experience. Providers should demonstrate that they have sought feedback on patient experience at least once during the period of the LES (for example by surveying users), any surveys should include evaluation of the patients awareness of their condition and their knowledge of Warfarin (the Warfarin initiation LES includes a patient education checklist which may provide a good framework for patient surveys).
Sample 1
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Patient Experience. The service should be patient-centred and should respond to patient and carer feedback. Excellent communication between professionals and patients is essential in ensuring patient satisfaction. The service should be in line with the markers of high quality care set out in the NICE quality standard for patient experience in adult NHS services. Patient experience is reported in the National Cancer Patient Survey. In this survey, patients who were in contact with a clinical nurse specialist reported much more favourably than those without, on a range of items related to information, choice and care. The national programme for advanced communications skills training provides the opportunity for senior clinicians to improve communications skills, and all core multidisciplinary team members should have attended this.
Sample 1
Patient Experience. All Australians experience best practice care suited to their needs and circumstances informed by high quality health information. Patients experience seamless and safe care when transferring between settings. Nationally comparative information that indicates levels of patient satisfaction around key aspects of care they received.
Sample 1
Patient Experience. 15.1 The Contractor will participate in a patient survey by engaging patients in the completion of a patient questionnaire.
Sample 1
Patient Experience. The MSK Service will form effective relationships with Patient and Public through existing mechanisms. The MSK service will implement patients’ experience surveys including ‘Real Time Patient Surveys’. These surveys will include:  Regular evaluation reports detailing the results of the surveys including the key themes that are emerging and the delivery of action plans to address concerns and issues raised by patients, service users and carers;  This will also include the Patient Reported Outcomes Measures (PROMS) or MPROM when available and any other similar tools for other conditions as defined by Commissioner. The usage and evaluation and further design will be developed on an annual basis;  Distribution of the report to Commissioner, patients and other stakeholders as agreed with the Commissioner;  Evidence of active and continual patient and carer involvement in the review and redesign of service provision;  Evaluation of Shared Decision Making using the SURE tool;  Evaluation of readiness for change and self-management success with the Patient Activation Measure;  Compliance with requirements of the Friends and Family Test initiative
Sample 1
Patient Experience. The Parties agree as follows with respect to Patient/Consumer Experience within Acute Care: • Supplier shall, over time, [*****] to co-develop with Ascension Health technology and service design capabilities, focused on optimizing consumer and provider experience, as will be further set forth in a separate collaboration agreement and any applicable product requirement documents/statements of work agreed between the Parties. It is Supplier’s intent to include, as part of this collaboration, a defined investment into Ascension Health’s Digital Studio division to support development activities. The foregoing investments are contingent on Ascension Health’s commitment to roll out and utilize such provider experience platform and state of the art service recovery technology. • Supplier will [*****]. Supplier will [*****]. • [*****]: ◦ [*****]; and ◦ [*****]. • Through December 31, 2027, Supplier (or through its partners, currently VisitPay or RevSpring) will become the exclusive provider of patient pay experience technology for Eligible Recipients (e.g., Acute Care and AMG). Without limitation of Ascension Health’s rights to in-source such Services under the MPSA, such exclusivity would continue for each calendar year during the Term thereafter, unless, by July 1 prior to the start of the then-upcoming calendar year, Ascension Health reasonably determines [*****]. • As part of the foregoing deployments, Supplier will provide a complete standardized operating system of methods, analytics and operating rigor, in addition to technology. The Parties agree as follows with respect to Patient/Consumer Experience within AMG: • Following the execution of the Amendment, Supplier and Ascension Health will work together in good faith to [*****] as the potential standard technologies to be deployed for this care setting [*****]. [*****] will be documented in a [*****] to be agreed upon by both parties (it being acknowledged that to the extent [*****] to achieve the [*****], the Parties will mutually agree on how such [*****] efforts will be undertaken (e.g., [*****] or whether Supplier will be solely responsible for such efforts)). Supplier will have no more than twenty-four (24) months [*****] (“AMG Exclusivity Period”) to [*****] technology solutions. During the AMG Exclusivity Period, Ascension Health shall not enter into a new arrangement with any third party regarding the provision of digital engagement tools for [*****] for Eligible Medical Groups, unless Ascension He...
Sample 1
Patient Experience. The Provider shall ensure that patients are offered the opportunity to complete a patient experience survey. See Appendix 6. Completed surveys should be returned to: Public Health Contracts and Commissioning Officer Halton Borough Council 2nd floor Runcorn Town Xxxx Xxxxx Road Runcorn WA7 5TD References See Appendix 7
Sample 1
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Patient Experience. 3.2.1. In addition to the requirements detailed in Schedule 1 Clause 2.7 and 2.8, The Faculty of Sexual and Reproductive Health has standards for sexual health and provided within Appendix A (link below) is an example patient experience survey template: xxxx://xxx.xxxx.xxx/pdfs/All_Service_standards_January_2013.pdf
Sample 1

Related to Patient Experience

  • Investment Experience Holder understands that the purchase of this Warrant and its underlying securities involves substantial risk. Holder has experience as an investor in securities of companies in the development stage and acknowledges that Holder can bear the economic risk of such Holder’s investment in this Warrant and its underlying securities and has such knowledge and experience in financial or business matters that Holder is capable of evaluating the merits and risks of its investment in this Warrant and its underlying securities and/or has a preexisting personal or business relationship with the Company and certain of its officers, directors or controlling persons of a nature and duration that enables Holder to be aware of the character, business acumen and financial circumstances of such persons.

  • Prior Investment Experience The Holder acknowledges that it has prior investment experience, including investment in securities of the type being exchange, including the Securities or the Exchange Securities, and has read all of the documents furnished or made available by the Company to it and is able to evaluate the merits and risks of such an investment on its behalf, and that it recognizes the highly speculative nature of this investment.

  • Independent Expert The Parties and the other signatories may, upon written agreement, resort to an independent expert in order to obtain a well-grounded opinion that may lead to the settlement of the dispute or controversy. In case such agreement is signed, arbitration may only be filed after issuance of the expert’s opinion.

  • Benchmarking 19.1 The Parties shall comply with the provisions of Framework Schedule 12 (Continuous Improvement and Benchmarking) in relation to the benchmarking of any or all of the Goods and/or Services.

  • Experience A minimum of 1 year of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills.

  • Patient Referrals Professional Business Manager and the Practice agree that the benefits to the Practice hereunder do not require, are not payment for, and are not in any way contingent upon the referral, admission, or any other arrangement for the provision of any item or service offered by Professional Business Manager to patients of the Practice in any facility, laboratory, center, or health care operation controlled, managed, or operated by Professional Business Manager.

  • Adverse Event Reporting Both Parties acknowledge the obligation to comply with the Protocol and / or applicable regulations governing the collection and reporting of adverse events of which they may become aware during the course of the Clinical Trial. Both Parties agree to fulfil and ensure that their Agents fulfil regulatory requirements with respect to the reporting of adverse events.

  • Patient Records Upon termination of this Agreement, the New PC shall retain all patient dental records maintained by the New PC or the MSO in the name of the New PC. During the term of this Agreement, and thereafter, the New PC or its designee shall have reasonable access during normal business hours to the New PC's and the MSO's records, including, but not limited to, records of collections, expenses and disbursements as kept by the MSO in performing the MSO's obligations under this Agreement, and the New PC may copy any or all such records.

  • Medical Examination Where the Employer requires an employee to submit to a medical examination or medical interview, it shall be at the Employer's expense and on the Employer's time.

  • BUSINESS CONTINUITY/DISASTER RECOVERY In the event of equipment failure, work stoppage, governmental action, communication disruption or other impossibility of performance beyond State Street’s control, State Street shall take reasonable steps to minimize service interruptions. Specifically, State Street shall implement reasonable procedures to prevent the loss of data and to recover from service interruptions caused by equipment failure or other circumstances with resumption of all substantial elements of services in a timeframe sufficient to meet business requirements. State Street shall enter into and shall maintain in effect at all times during the term of this Agreement with appropriate parties one or more agreements making reasonable provision for (i) periodic back-up of the computer files and data with respect to the Trusts; and (ii) emergency use of electronic data processing equipment to provide services under this Agreement. State Street shall test the ability to recover to alternate data processing equipment in accordance with State Street program standards, and provide a high level summary of business continuity test results to the Trusts upon request. State Street will remedy any material deficiencies in accordance with State Street program standards. Upon reasonable advance notice, and at no cost to State Street, the Trusts retain the right to review State Street’s business continuity, crisis management, disaster recovery, and third-party vendor management processes and programs (including discussions with the relevant subject matter experts and an on-site review of the production facilities used) related to delivery of the service no more frequently than an annual basis. Upon reasonable request, the State Street also shall discuss with senior management of the Trusts any business continuity/disaster recovery plan of the State Street and/or provide a high-level presentation summarizing such plan.”

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