Common use of Ordering Process Clause in Contracts

Ordering Process. 6.4.1 CLEC, or CLEC's agent, shall act as the single point of contact for its End User Customers' service needs, including without limitation, sales, service design, order taking, Provisioning, change orders, training, maintenance, trouble reports, repair, post-sale servicing, Billing, collection and inquiry. CLEC's End User Customers contacting Qwest in error will be instructed to contact CLEC; and Qwest's End User Customers contacting CLEC in error will be instructed to contact Qwest. In responding to calls, neither Party shall make disparaging remarks about each other. To the extent the correct provider can be determined, misdirected calls received by either Party will be referred to the proper provider of local Exchange Service; however, nothing in this Agreement shall be deemed to prohibit Qwest or CLEC from discussing its products and services with CLEC's or Qwest's End User Customers who call the other Party seeking such information.

Ordering Process. 6.4.1 CLEC, or CLEC's ’s agent, shall act as the single point of contact for its End User Customers' Users’ service needs, including without limitation, sales, service design, order taking, Provisioning, change orders, training, maintenance, trouble reports, repair, post-sale servicing, Billing, collection and inquiry. CLEC's ’s End User Customers Users contacting Qwest in error will be instructed to contact CLEC; and Qwest's ’s End User Customers Users contacting CLEC in error will be instructed to contact Qwest. In responding to calls, neither Party shall make disparaging remarks about each other. To the extent the correct provider can be determined, misdirected calls received by either Party will be referred to the proper provider of local Local Exchange Service; however, nothing in this Agreement shall be deemed to prohibit Qwest or CLEC from discussing its products and services with CLEC's ’s or Qwest's ’s End User Customers Users who call the other Party seeking such information.

Ordering Process. 6.4.1 CLEC, or CLEC's ’s agent, shall act as the single point of contact for its End User Customers' end users’ service needs, including without limitation, sales, service design, order taking, Provisioningprovisioning, change orders, training, maintenance, trouble reports, repair, post-sale servicing, Billingbilling, collection and inquiry. CLEC shall inform its end users that they are end users of CLEC for resold services. CLEC's End User Customers ’s end users contacting Qwest in error will be instructed to contact CLEC; and Qwest's End User Customers ’s end users contacting CLEC in error will be instructed to contact Qwest. In responding to calls, neither Party shall make disparaging remarks about each other. To the extent the correct provider can be determined, misdirected calls received by either Party will be referred to the proper provider of local Exchange Service; however, nothing in this Agreement shall be deemed to prohibit Qwest or CLEC from discussing its products and services with CLEC's ’s or Qwest's End User Customers ’s end users who call the other Party seeking such informationParty.