Oral Information. 3.3.1.1 The Contractor shall assure that interpreter services are provided for enrollees and potential enrollees with a primary language other than English, free of charge (42 C.F.R. § 438.10(c)(4)). Interpreter services shall be provided for all interactions between such enrollees or potential enrollees and the Contractor or any of its providers including, but not limited to:
Appears in 3 contracts
Samples: Washington Apple Health 2015 Managed Care Contract, cdn.cocodoc.com, Washington Apple
Oral Information. 3.3.1.1 The Contractor shall assure must ensure that interpreter services are provided for enrollees Enrollees and potential enrollees Potential Enrollees with a primary preferred language other than EnglishEnglish or who are deaf or hearing impaired, free of charge charge. This includes oral interpretation, American Sign Language and the use of Auxiliary Aids as defined in this Contract. (42 C.F.R. § 438.10(c)(4438.10(d)(4)). Interpreter services shall Services will be provided for all interactions between such enrollees Enrollees or potential enrollees Potential Enrollees and the Contractor or any of its providers including, but not limited to:
Appears in 2 contracts
Oral Information. 3.3.1.1 4.11.1.1 The Contractor shall assure that interpreter services are provided for enrollees and potential enrollees with a primary language other than English, free of charge (42 C.F.R. § CFR 438.10(c)(4)). Interpreter services shall be provided for all interactions between such enrollees or potential enrollees and the Contractor or any of its providers including, but not limited to:
Appears in 1 contract
Samples: www.dshs.wa.gov
Oral Information. 3.3.1.1 The Contractor shall assure that interpreter services are provided for enrollees and potential enrollees with a primary language other than English, free of charge (42 C.F.R. § 438.10(c)(4)). Interpreter services shall be provided English for all interactions between such enrollees the enrollee or potential enrollees enrollee and the Contractor or any of its providers including, but not limited to:, customer services, all appointments with any provider for any covered service, emergency services, and all steps necessary to file grievances and appeals.
Appears in 1 contract
Samples: Molina Healthcare Inc
Oral Information. 3.3.1.1 3.4.1.1 The Contractor shall assure that interpreter services are provided for enrollees and potential enrollees with a primary language other than English, free of charge (42 C.F.R. § 438.10(c)(4)). Interpreter services shall be provided for all interactions between such enrollees or potential enrollees and the Contractor or any of its providers including, but not limited to:
Appears in 1 contract
Oral Information. 3.3.1.1 The Contractor shall assure that interpreter services are provided for enrollees and potential enrollees with a primary language other than English, free of charge (42 C.F.R. § 438.10(c)(4)). Interpreter services shall be provided charge, for all interactions between such enrollees the enrollee or potential enrollees enrollee and the Contractor or any of its providers including, but not limited to:, customer services, all appointments with any provider for any covered service, emergency services, and all steps necessary to file grievances and appeals.
Appears in 1 contract
Samples: Health Care (Molina Healthcare Inc)