Common use of Optional Features Clause in Contracts

Optional Features. Online Banking When you open a Business Current Account with us, we'll ask you if you want to register for Online Banking. In order to register for Online Banking, you will need to complete the relevant section of the account mandate or complete the online banking application form for business customers. By signing up to Online Banking, you are agreeing to the additional terms and conditions below. What you need for Online Banking To use our Online Banking, there are some things you will need. These are: • a valid mobile phone number and email address, and • our Cynergy Bank Authenticator or, if you don't have a smartphone to download the app, you can ask us for a Digipass®. All individuals authorised to act for you who want access to Online Banking will need to give us a valid mobile phone number and email address. They will also need to download the Cynergy Bank Authenticator or ask us for their own Digipass® if requested. You can download the Cynergy Bank Authenticator from all major app stores. You can find it by searching Cynergy Bank Authenticator. Keeping your contact information up-to-date It is your responsibility to keep your contact information up-to-date. This is important as we sometimes need to get in touch with you about your account or Online Banking using these contact details. Suspending your Online Banking We have the right to suspend your Online Banking in some circumstances. This includes when: • we need to do any maintenance, repairs or upgrades, or • for any of the reasons set out in Part A of this agreement in the "Keeping your account safe" section. If we need to suspend your Online Banking, we will tell you before we do this or, if that isn’t possible, immediately afterwards. We will usually tell you why we've suspended your access unless there are legal or security reasons why we can't. We'll make Online Banking available to you again once the reasons for suspending it no longer apply. Equipment, systems and software You are responsible for whatever technology you use to access Online Banking. By using Online Banking, you agree to follow the requirements and recommendations set out in the "Security" section of our website. These can be found here Cynergy Bank When using Online Banking, you agree: • to ensure your computer and mobile device comply with any standards we tell you about from time to time, • to keep information, designs and techniques of our Online Banking portal confidential, • to tell us straight away of any failure or error when you send or receive instructions using Online Banking, • that the copyright and other rights in our Online Banking are ours, and • not to alter, copy or allow any third party to access Online Banking without our consent. Keeping your account safe online You can find out information on how to keep your account secure when you're using Online Banking in Part A of your agreement. The information below explains some of the other ways that you can keep your account safe online. If you want to access Online Banking using your desktop computer, you should always make sure you type our website address into your web browser. Never visit Online Banking through a link in an email or a search engine. We also strongly recommend you download the Trusteer Rapport security software, which is supplied free of charge by IBM. This provides additional protection for you by keeping your details secure. It also works alongside your existing anti-virus and firewall software to give you more protection. Even if your computer has a virus, it can make the difference against identity theft and fraud. Other legal information Online Banking and its contents are subject to copyright and the information held is only for your use, and any third parties you have authorised to use your account. You may not download, transmit or modify the site without our prior permission. You can print out all or part of the site for your own personal use.

Optional Features. Online Banking When you open a Business Current Personal Savings Account with us, we'll ask you if you want to register for to Online Banking. In order to register for Online Banking, you will need to complete the relevant section of the account mandate or complete the online banking application form for business personal customers. By signing up to Online Banking, you are agreeing to the additional terms and conditions below. What you need for Online Banking To use our Online Banking, there are some things you will need. These are: • a valid mobile phone number and email address, and • our Cynergy Bank Authenticator or, if you don't have a smartphone to download the app, you can ask us for a Digipass®. All individuals authorised to act for If you have a joint account, all of the account holders who want access to Online Banking will need to give us a valid mobile phone number and email address. They will also need to download the Cynergy Bank Authenticator or ask us for their own Digipass® if requested. You can download the Cynergy Bank Authenticator from all major app stores. You can find it by searching Cynergy Bank Authenticator. Keeping your contact information up-to-date It is your responsibility to keep your contact information up-to-date. This is important as we sometimes need to get in touch with you about your account or Online Banking using these contact details. Suspending your Online Banking We have the right to suspend your Online Banking in some circumstances. This includes when: • we need to do any maintenance, repairs or upgrades, or • for any of the reasons set out in Part A of this agreement in the "Keeping your account safe" section. If we need to suspend your Online Banking, we will tell you before we do this or, if that isn’t possible, immediately afterwards. We will usually tell you why we've suspended your access unless there are legal or security reasons why we can't. We'll make Online Banking available to you again once the reasons for suspending it no longer apply. Equipment, systems and software You are responsible for whatever technology you use to access Online Banking. By using Online Banking, you agree to follow the requirements and recommendations set out in the "Security" section of our website. These can be found here Cynergy Bank at [insert hyperlink]. When using Online Banking, you agree: • to ensure your computer and mobile device comply with any standards we tell you about from time to time, • to keep information, designs and techniques of our Online Banking portal confidential, • to tell us straight away of any failure or error when you send or receive instructions using Online Banking, • that the copyright and other rights in our Online Banking are ours, and • not to alter, copy or allow any third party to access Online Banking without our consent. Keeping your account safe online You can find out information on how to keep your account secure when you're using Online Banking in Part A of your agreement. The information below explains some of the other ways that you can keep your account safe online. If you want to access Online Banking using your desktop computer, you should always make sure you type our website address into your web browser. Never visit Online Banking through a link in an email or a search engine. We also strongly recommend you download the Trusteer Rapport security software, which is supplied free of charge by IBM. This provides additional protection for you by keeping your details secure. It also works alongside your existing anti-virus and firewall software to give you more protection. Even if your computer has a virus, it can make the difference against identity theft and fraud. Other legal information Online Banking and its contents are subject to copyright and the information held is only for your use, and any third parties you have authorised to use your account. You may not download, transmit or modify the site without our prior permission. You can print out all or part of the site for your own personal use. Cynergy Bank Limited is registered in England and Wales under company number 04728421. Our registered office is at 4th Floor, Xxx Xxx Xxxxxx, Xxxxxx XX0X 0XX. Our main business is the provision of financial services and we are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority as firm number 575105.

Optional Features. Online Banking When you open a Business Current Personal Savings Account with us, we'll ask you if you want to register for to Online Banking. In order to register for Online Banking, you will need to complete the relevant section of the account mandate or complete the online banking application form for business personal customers. By signing up to Online Banking, you are agreeing to the additional terms and conditions below. What you need for Online Banking To use our Online Banking, there are some things you will need. These are: • a valid mobile phone number and email address, and • our Cynergy Bank Authenticator or, if you don't have a smartphone to download the app, you can ask us for a Digipass®. All individuals authorised to act for If you have a joint account, all of the account holders who want access to Online Banking will need to give us a valid mobile phone number and email address. They will also need to download the Cynergy Bank Authenticator or ask us for their own Digipass® if requested. You can download the Cynergy Bank Authenticator from all major app stores. You can find it by searching Cynergy Bank Authenticator. Keeping your contact information up-to-date It is your responsibility to keep your contact information up-to-date. This is important as we sometimes need to get in touch with you about your account or Online Banking using these contact details. Suspending your Online Banking We have the right to suspend your Online Banking in some circumstances. This includes when: • we need to do any maintenance, repairs or upgrades, or • for any of the reasons set out in Part A of this agreement in the "Keeping your account safe" section. If we need to suspend your Online Banking, we will tell you before we do this or, if that isn’t possible, immediately afterwards. We will usually tell you why we've suspended your access unless there are legal or security reasons why we can't. We'll make Online Banking available to you again once the reasons for suspending it no longer apply. Equipment, systems and software You are responsible for whatever technology you use to access Online Banking. By using Online Banking, you agree to follow the requirements and recommendations set out in the "Security" section of our website. These can be found here Cynergy Bank at [insert hyperlink]. When using Online Banking, you agree: • to ensure your computer and mobile device comply with any standards we tell you about from time to time, • to keep information, designs and techniques of our Online Banking portal confidential, • to tell us straight away of any failure or error when you send or receive instructions using Online Banking, • that the copyright and other rights in our Online Banking are ours, and • not to alter, copy or allow any third party to access Online Banking without our consent. Keeping your account safe online You can find out information on how to keep your account secure when you're using Online Banking in Part A of your agreement. The information below explains some of the other ways that you can keep your account safe online. If you want to access Online Banking using your desktop computer, you should always make sure you type our website address into your web browser. Never visit Online Banking through a link in an email or a search engine. We also strongly recommend you download the Trusteer Rapport security software, which is supplied free of charge by IBM. This provides additional protection for you by keeping your details secure. It also works alongside your existing anti-virus and firewall software to give you more protection. Even if your computer has a virus, it can make the difference against identity theft and fraud. Other legal information Online Banking and its contents are subject to copyright and the information held is only for your use, and any third parties you have authorised to use your account. You may not download, transmit or modify the site without our prior permission. You can print out all or part of the site for your own personal use. Cynergy Bank plc is registered in England and Wales under company number 04728421. Our registered office is at 4th Floor, Xxx Xxx Xxxxxx, Xxxxxx XX0X 0XX. Our main business is the provision of financial services and we are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority as firm number 575105.

Optional Features. Online Banking When you open a Business Personal Current Account with us, we'll ask you if you want to register for to Online Banking. In order to register for Online Banking, you will need to complete the relevant section of the account mandate or complete the online banking application form for business personal customers. By signing up to Online Banking, you are agreeing to the additional terms and conditions below. What you need for Online Banking To use our Online Banking, there are some things you will need. These are: • a valid mobile phone number and email address, and • our Cynergy Bank Authenticator or, if you don't n’t have a smartphone to download the app, you can ask us for a Digipass®. All individuals authorised to act for If you have a joint account, all of the account holders who want access to Online Banking will need to give us a valid mobile phone number and email address. They will also need to download the Cynergy Bank Authenticator or ask us for their own Digipass® if requested. You can download the Cynergy Bank Authenticator from all major app stores. You can find it by searching Cynergy Bank Authenticator. Keeping your contact information up-to-date It is your responsibility to keep your contact information up-to-date. This is important as we sometimes need to get in touch with you about your account or Online Banking using these contact details. Suspending your Online Banking We have the right to suspend your Online Banking in some circumstances. This includes when: • we need to do any maintenance, repairs or upgrades, or • for any of the reasons set out in Part A of this agreement in the "Keeping your account safe" section. If we need to suspend your Online Banking, we will tell you before we do this or, if that isn’t possible, immediately afterwards. We will usually tell you why we've suspended your access unless there are legal or security reasons why we can't. We'll make Online Banking available to you again once the reasons for suspending it no longer apply. Equipment, systems and software You are responsible for whatever technology you use to access Online Banking. By using Online Banking, you agree to follow the requirements and recommendations set out in the "Security" section of our website. These can be found here Cynergy Bank at xxxxx://xxx.xxxxxxxxxxx.xx.xx/security/protecting-yourself-online-and-over-the- phone/. When using Online Banking, you agree: • to ensure your computer and mobile device comply with any standards we tell you about from time to time, • to keep information, designs and techniques of our Online Banking portal confidential, • to tell us straight away of any failure or error when you send or receive instructions using Online Banking, • that the copyright and other rights in our Online Banking are ours, and • not to alter, copy or allow any third party to access Online Banking without our consent. Keeping your account safe online You can find out information on how to keep your account secure when you're using Online Banking in Part A of your agreement. The information below explains some of the other ways that you can keep your account safe online. If you want to access Online Banking using your desktop computer, you should always make sure you type our website address into your web browser. Never visit Online Banking through a link in an email or a search engine. We also strongly recommend you download the Trusteer Rapport security software, which is supplied free of charge by IBM. This provides additional protection for you by keeping your details secure. It also works alongside your existing anti-virus and firewall software to give you more protection. Even if your computer has a virus, it can make the difference against identity theft and fraud. Other legal information Online Banking and its contents are subject to copyright and the information held is only for your use, and any third parties you have authorised to use your account. You may not download, transmit or modify the site without our prior permission. You can print out all or part of the site for your own personal use.