OPERATIONAL ASSISTANCE (HOTLINE Sample Clauses

OPERATIONAL ASSISTANCE (HOTLINE. Lucca undertakes to provide Administrators with operational and technical assistance every working day from 9:00 am to 5:00 pm (Paris time, UTC/GMT + 1). Operational and technical assistance means support intended to remedy any dysfunctions and help the Client understand the features of the Software. It is expressly specified that tasks relating to the day-to-day administration of the Software (for example: creation of new End Users, compilation of reports, generation of preconfigured exports to the Client’s accounting and payroll solutions, validation, reclassification, adjustment and, more generally, handling of the personal situations and requests of employees in the Solutions, etc.), changes to the settings of the Subscribed Solutions (for example: creation or modification of profiles or accounts) and responses to questions from End Users with regard to the use of the Subscribed Solutions are not covered by this assistance agreement, but are the sole responsibility of the Client, via its Administrators. If Lucca is asked to provide these services on behalf of the Client, they will be invoiced separately to the Client, at the rate in effect at Lucca at that time.
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Related to OPERATIONAL ASSISTANCE (HOTLINE

  • Educational Assistance Plan The state shall provide up to six credit hours of tuition-free courses per term at a state university or community college to full-time employees on a space available basis as authorized by law.

  • EDUCATIONAL ASSISTANCE PROGRAM The District’s Educational Assistance Program will be continued during the life of this Agreement. Employees who wish to enroll in job-related and promotion oriented courses, which will improve their job knowledge, and performance will be compensated by the District for expenses as follows:

  • Educational Assistance To qualify for reimbursement, an employee must be a regular employee upon enrollment. To be approved, the courses described below must be related to the employee's present position or career development:

  • Technical Assistance The State agrees to provide technical assistance regarding the State’s rules, regulations and policies to the Sub- Recipient and to assist in the correction of problem areas identified by the State’s monitoring activities.

  • Training and Technical Assistance COALITION will notify PROVIDER of the availability of training, technical assistance, and other targeted assistance in support of the provision of quality VPK services. COALITION will offer technical assistance for providers on probation. The technical assistance will be designed to facilitate the development and implementation of an improvement plan. The technical assistance will be offered in a manner and schedule prescribed by the COALITION or school district.

  • Educational Assistants Teachers are responsible to assign instructional duties to Educational Assistants who are allocated to students in their classroom by the Principal.

  • Training Assistance (a) Employees shall be reimbursed for one hundred percent (100%) of the tuition for job-related courses approved by the Employer.

  • Legal Assistance The Board shall give full support including legal and other assistance for any assault upon the employee while properly acting in the discharge of his/her duties.

  • Mutual Assistance Each party shall assist the other in complying with all applicable requirements of the Data Protection Legislation. In particular, each party shall:

  • Rental Assistance (Subsidy) Rental assistance will be provided to Eligible Households who pay 30% of their monthly net income, including Florida unemployment benefits, towards their monthly rent and have experienced a loss of job or income due to COVID-19.

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