On-line Member Website Sample Clauses

On-line Member Website. The MCP must have a secure internet-based website which provides members the ability to submit questions, comments, grievances, and appeals, and receive a response. Members must be given the option of a response by return e-mail or phone call. The MCP’s responses to questions or comments must be made within one working day of receipt. The MCP’s responses to grievances and appeals must adhere to the timeframes specified in OAC rule 5160-26-08.4. The member website must be regularly updated to include the most current ODM- approved materials, although this website must not be the only means for notifying members of new and/or revised MCP information (e.g., change in holiday closures, changes in additional benefits, and revisions to approved member materials). The MCP must make a copy of its Authorized Representative request form available to members through its online member portal located on the MCP’s website. The MCP member website must also include, at a minimum, the following information which must be accessible to members and the general public without any log-in restriction: (1) MCP contact information, including the MCP’s toll-free member services phone number, service hours, and closure dates; (2) a listing of the counties the MCP serves unless the MCP serves the entire state in which case the MCP may indicate it services the entire state; (3) the ODM-approved MCP member handbook, recent newsletters and announcements; (4) the MCP’s on-line provider directory as referenced in section 41.a. of this appendix; (5) a list of services requiring PA; (6) the MCP’s preferred drug list (PDL), including an explanation of the list and identification of any preferred drugs that require PA, the MCP’s list of drugs that require PA, including an explanation of the list, identification of first line drugs for drugs that require PA for step therapy, how to initiate a PA, and the MCP’s policy for coverage of generic versus brand name drugs; (7) the toll-free telephone number for the 24/7 medical advice call-in system specified in OAC rule 5160-26-03.1 (A) (6); and (8) contact information to schedule non-emergency transportation assistance, including an explanation of the available services and how to contact member services for transportation services complaints. The MCP must publish a thirty (30) days advance notice of changes to the MCP list of drugs requiring prior authorization via their website. The toll-free member services, 24/7 medical advice and transportation...
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On-line Member Website. The MCP shall have a secure internet-based website which provides members the ability to submit questions, comments, grievances, and appeals, and receive a response. Members shall be given the option of a response by return email or phone call. The MCP’s responses to questions or comments shall be made within one business day of receipt. The MCP’s responses to grievances and appeals shall adhere to the timeframes specified in OAC rule 5160-26-08.4. The member website shall be regularly updated to include the most current ODM-approved materials, although this website shall not be the only means for notifying members of new and/or revised MCP information (e.g., change in holiday closures, changes in additional benefits, and revisions to approved member materials). The MCP shall make a copy of its Authorized Representative request form available to members through its online member portal located on the MCP’s website.
Sample 1Sample 2Sample 3See All (4)
On-line Member Website. The MCP shall have a secure internet-based website which provides members the ability to submit questions, comments, grievances, and appeals, and receive a response. Members shall be given the option of a response by return e-mail or phone call. The MCP’s responses to questions or comments shall be made within one business day of receipt.
Sample 1
On-line Member Website. The MCOP shall have a secure internet-based website which provides members the ability to submit questions, comments, grievances, and appeals, and receive a response. Members shall be given the option of a response by return e-mail or phone call. The MCOP’s responses to questions or comments shall be made within one business day of receipt. The MCOP’s responses to grievances and appeals shall adhere to the timeframes specified in OAC rule 5160-58-08.4. The member website shall be regularly updated to include the most current ODM-approved materials, although this website shall not be the only means for notifying members of new and/or revised MCOP information (e.g., change in holiday closures, changes in additional benefits, and revisions to approved member materials). The MCOP shall make a copy of its Authorized Representative request form available to members through its online member portal located on the MCOP’s website.
Sample 1

Related to On-line Member Website

  • Project Website The State will develop and maintain a website that will be made available in advance of the first public meeting for this project. The Engineer shall provide project information for the project website to the State including documents related to project background, study area limits, study objectives, project photos, study area maps, material presented at public meetings, and contact information for requesting additional information. The project website will be updated with the documents and other information provided by the Engineer to the State after each set of public meetings and the final report in PDF format provided by the Engineer will be posted by the State to give the general public access to the document.

  • Generating Facility The Interconnection Customer’s device for the production of electricity identified in the Interconnection Request, but shall not include the Interconnection Customer’s Interconnection Facilities.

  • TEACHING FACILITIES 4.1 The Board agrees to maintain health and safety conditions at each school site in compliance with applicable statutes and/or regulations. Teachers shall not be required to work under unsafe conditions as determined by proper regulatory authority.

  • Access Toll Connecting Trunk Group Architecture 9.2.1 If CBB chooses to subtend a Verizon access Tandem, CBB’s NPA/NXX must be assigned by CBB to subtend the same Verizon access Tandem that a Verizon NPA/NXX serving the same Rate Center Area subtends as identified in the LERG.

  • Verizon OSS Facilities Any gateways, interfaces, databases, facilities, equipment, software, or systems, used by Verizon to provide Verizon OSS Services to Reconex.

  • PUBLIC FACILITIES Supplier’s employees may be required to perform work at government- owned facilities, including schools. Supplier’s employees and agents must conduct themselves in a professional manner while on the premises, and in accordance with Participating Entity policies and procedures, and all applicable laws.

  • Infrastructure (a) The Borrower has and will maintain a sufficient infrastructure to conduct its business as presently conducted and as contemplated to be conducted following its execution of this Agreement.

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