Common use of Ombudsman Clause in Contracts

Ombudsman. 12.1 The Ombudsman, under the Local Government Xxx 0000, may investigate a complaint made by a Service User of actions taken by the Service Provider whilst operating under the terms of the Contract. The Service Provider must co-operate fully with any such investigation and will bear the cost of any payment made to any complainant where a finding of mal-administration causing injustice as a result of fault is attributable to the Service Provider.

Appears in 1 contract

Samples: psnc.org.uk

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Ombudsman. 12.1 The Ombudsman, under the Local Government Xxx 0000, may investigate a complaint made by a Service User of actions taken by the Service Provider whilst operating under the terms of the Contractthis Agreement. The Service Provider must co-operate fully with any such investigation and will bear the cost of any payment made to any complainant where a finding of mal-administration causing injustice as a result of fault is attributable to the Service Provider.

Appears in 1 contract

Samples: Commissioning Services

Ombudsman. 12.1 29.1 The Ombudsman, under the Local Government Xxx 0000, may investigate a complaint made by a Service User Customer, or any other person of actions taken by the Service Provider whilst operating under the terms of the this Contract. The Service Provider must co-operate fully with any such investigation and will bear the cost of any payment made to any complainant where a finding of mal-administration causing injustice as is a result of fault which is attributable to the Service Provider.

Appears in 1 contract

Samples: democracy.wirral.gov.uk

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Ombudsman. 12.1 24.1 The Ombudsman, under the Local Government Xxx 0000, may investigate a complaint made by a Service User any person using the service, or any other person of actions taken by the Service Provider whilst operating under the terms of the this Contract. The Service Provider must co-operate fully with any such investigation and will bear the cost of any payment made to any complainant where a finding of mal-administration causing injustice as a result of fault is attributable to the Service Provider.

Appears in 1 contract

Samples: General Service Agreement

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