Obligations of the Bank. a) to keep the records of transactions for a certain period of time, according to the legal provisions in the field, so that transactions can be tracked and errors can be rectified; c) to ensure adequate and sufficient means in order for the Holder to submit the notifications indicated in the contract; d) to investigate and resolve any application in which the Holder appeals a transaction initiated by the card; e) to strictly perform the operations ordered by the Holder / Authorized user within the limits of the Contract and of the account liquidities; f) to the measures in order to identify and correctly register the full name of the Holder, according to his/her identity document; g) to provide to the holder, upon his/her written request, the records corresponding to the transactions performed by his/her Card, including bank statements.
Appears in 9 contracts
Samples: Framework Agreement, Framework Agreement, Framework Agreement
